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BMW of Buena Park - Service Center

Buena Park, CA

4.6
569 Reviews

569 Reviews of BMW of Buena Park - Service Center

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June 12, 2024

This was a very pleasant experience, Chris Carrillo was a true professional and even though I wasn’t planning on spending so much money he worked with me and made it reasonable, I would definitely recommend More

by javierbenites3120javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
Jun 13, 2024 -

BMW of Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

June 11, 2024

Everyone is very professional, They offer a Great & Fast Service, I highly recommend to everyone More

by Mike23339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 13, 2024 -

BMW of Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2024

Place is clean and Advisor is real knowledgeable and explained every details that I asked of him well More

by Steen1edwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
Jun 12, 2024 -

BMW of Buena Park responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2024

David is amazing, best customer service I’ve ever had. Will definitely be coming back. More

by savannahbravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 07, 2024 -

BMW of Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2024

Always very professional they keep you updated and show you a video of the work performed. Work was completed on time and my car was very clean when I picked it up More

by art_ariaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 07, 2024 -

BMW of Buena Park responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

First time in for service. for my 335d. Simple oil change. The service was quick and friendly. MUCH better than other BMW dealers. I'll be back. More

by dBoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio
Jun 05, 2024 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 24, 2024

My car had a third row seat error alert and came back with same error message after the service, and your advisor told me it’s because I didn’t mention it. Good job and well done More

by Song Moon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Book
May 27, 2024 -

BMW of Buena Park responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 598-3738 to discuss what we can do to help.

May 15, 2024

I purchased my BMW in 1997 from BMW of Buena Park. I have continually had my car at this dealership since it was new. During these 27 years I have been very satisfied with both the customer service an More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castillo
May 16, 2024 -

BMW of Buena Park responded

Hello Russ, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2024

It was completed on time but the Issue of the Brake Noise was not addressed and I specifically told the service Rep Daniel to fix More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 16, 2024 -

BMW of Buena Park responded

Nate, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 13, 2024

Excellent customer service! Quick and easy experience even though I came on a busy Saturday with no appointment. More

by oronafamilyof5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trixie
May 16, 2024 -

BMW of Buena Park responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!