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BMW of Buena Park - Service Center

Buena Park, CA

4.6
562 Reviews

562 Reviews of BMW of Buena Park - Service Center

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January 24, 2023

Chris Carrillo provided outstanding service, I glad to have him as my service advisor. would recommend Chris and Auto Nation to anyone. More

by enriquezart55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
Jan 27, 2023 -

BMW of Buena Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

January 20, 2023

Lately I’ve been getting good service with auto nation. I didn’t have to wait long for a battery change. More

by Lynnand3girls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjern Larson
Jan 24, 2023 -

BMW of Buena Park responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 19, 2023

Was been pleased with the service received. They were promot, fair with pricing, honest in what was needed and not. I liked the virtual status video they prepared. My service representative was More

by Willsuh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan. Carlos
Jan 23, 2023 -

BMW of Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 19, 2023

Staff are friendly on site, but hard to reach for questions. Finished recall a bit more time , but cat drive fine. Their texts do not go to the right person. More

by jho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Hkwang
Jan 23, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value .we hope you'll consider us again in the future!

January 17, 2023

They were very accommodating and allowed me to drop off the car earlier than my appointments. I had to go to work, so they also provided me with a loaner car when requested it. More

by leoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 20, 2023 -

BMW of Buena Park responded

Hi Leoli, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 17, 2023

Fast Prompt service with video description text message on my vehicle. Dealership is doing a great job with customer service. More

by erick.aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson
Jan 20, 2023 -

BMW of Buena Park responded

Hi Erick, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 16, 2023

The team here was friendly and courteous. Douglas was very helpful in explaining the service required. It was also easy to drop off and pick up my car. I would use this dealership again for f More

by eaperalta90640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Jan 19, 2023 -

BMW of Buena Park responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Buena Park. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care! Drive safe, and we'll see you on the road.

January 14, 2023

Accessible , employee’s are easy to deal with and they pay attention to your needs and got excellent service. More

by Gwendolyncasica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 18, 2023 -

BMW of Buena Park responded

Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

January 10, 2023

The process of bringing my car in for routine service went very smoothly. I was checked in quickly and offered a Lift to take me anywhere I needed to go. Although I live half an hour away so I waited in More

by lcweiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 11, 2023 -

BMW of Buena Park responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 09, 2023

Best customer satisfaction I’ve ever experienced with Bjern he is a true professional and honorable man More

by jihadfarhat44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjern
Jan 11, 2023 -

BMW of Buena Park responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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