BMW of Buena Park - Service Center

Bjorn was most helpful and kept us apprised every step of the way. Had to wait for a battery replacement next day as they installed a battery that had lost shelf life (which wasn't his fault). He was most gr the way. Had to wait for a battery replacement next day as they installed a battery that had lost shelf life (which wasn't his fault). He was most gracious and accommodating throughout. More

Muy buen servicio buenos ima comunicación buena atención , son muy amables y siempre están disponibles para ayudar , son muy amables y siempre están disponibles para ayudar More

BMW of Buena Park is first class customer service! Especially, Bjern service Rep on taking care of needs!! Especially, Bjern service Rep on taking care of needs!! More

Will never bring my vehicle here again. I tried giving them another chance but same result happened. Made and appointment and Drop off my car on Thursday morning for lane assist, blind spot I tried giving them another chance but same result happened. Made and appointment and Drop off my car on Thursday morning for lane assist, blind spot monitoring and side impact malfunction. The service advisor didn't call me back until Friday afternoon to let me know about the issue. After that call i never heard again from him. Monday afternoon I check my bmw app to see if they have at least unlocked my car to check and see again the issue. They didn't do anything to my car and they haven't touched it since that Friday afternoon. I have to reach out to them to see what's going on. And I didn't even receive a call back. I had to go to the dealership and take my car back. The service advisor(bjern) didn't say anything to me and didn't give me any explanation on why they didn't do anything to my car. Will never bring my car here again. More

Excellent service among the BMW dealership! !!. And great customer service also Great friendly service. Valerie was friendly and explained everything in detail. I Highly recommend BMW buena park !!. And great customer service also Great friendly service. Valerie was friendly and explained everything in detail. I Highly recommend BMW buena park!!! More

Scott is a amazing service advisor I would definitely recommend scott and the whole service team I was updated every step of the way. I brought in my car on Thursday and was ready by Saturday by far the recommend scott and the whole service team I was updated every step of the way. I brought in my car on Thursday and was ready by Saturday by far the fastest I’ve ever got my car serviced. I appreciate scott and the whole service team! More

Service advisor Ian was awesome. He was quick to respond and answered all my queries. He was quick to respond and answered all my queries. More

Very helpful & prompt. We had a flat tire while out of town. They helped up get new tire and gave up a loaner while they fixed it. Friendly staff. Highly recommend this dea We had a flat tire while out of town. They helped up get new tire and gave up a loaner while they fixed it. Friendly staff. Highly recommend this dealer; you're in good hands! More

Another great experience with BMW of Buena Park. I’m so grateful that they take care of my daughters 335i with such care and understanding. We live over 400 miles away from where my daughter atten I’m so grateful that they take care of my daughters 335i with such care and understanding. We live over 400 miles away from where my daughter attends UCI. As a dad that has always been there to spring into action when needed it’s hard to know that I can no longer do that. BMW of Buena Park has stepped in and made me feel confident that my daughters needs pertaining to her car will be taken care of professionally and with the care we expect. Thank you to Andrew and BMW of Buena Park. More

Excellent service and very professional. Kind people and very comfortable waiting area. Good coffee machine was a plus. Kind people and very comfortable waiting area. Good coffee machine was a plus. More