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BMW of Buena Park - Service Center

Buena Park, CA

4.6
562 Reviews

562 Reviews of BMW of Buena Park - Service Center

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March 08, 2023

I highly recommend this dealer, they took very good care of me, they checked my car very thoroughly and they delivered it to me quickly. More

by Isaias ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos González
Mar 10, 2023 -

BMW of Buena Park responded

Hi Isaias, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

March 05, 2023

Excellent and efficient service. Scott always is on his game! Best service writer there is. Thank you. More

by Chevyguy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 09, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 04, 2023

Even if you only need a small thing done like a battery you end up waiting several hours. Also no one seems to care. More

by Louman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember
Mar 07, 2023 -

BMW of Buena Park responded

Hello, we appreciate you taking the time to leave us a response. Please reach out to us at (714) 598-3738 so we may identify ways to improve your experience.

March 03, 2023

This is the dealership i bought my car from a couple of years ago. Andrew Villanueva helped me get all of my car maintenance needs from start to finish. He even sent me a video explaining what else was fou More

by abzturr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
Mar 07, 2023 -

BMW of Buena Park responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Buena Park. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 01, 2023

Service advisor seemed to not want to work with my kind. They ignored my recall concerns. I assume since they did not make a sell. I brought two BMW 3 series in one day. One for inspection and the other for More

by Alexplegalservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Book
Mar 06, 2023 -

BMW of Buena Park responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Buena Park take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 598-3738. We hope to hear from you.

February 23, 2023

Mr Scott Book was an excellent advisor, He provided me with the attention for my car needs, and give me good input for my next service. More

by OV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Book Scott
Feb 22, 2023 -

OV responded

Thank you Mr Scott for everything you did.

February 23, 2023

It’s very easy to make an appointment, but it takes about 30 minutes to take my car back even I made the payment ahead and try to expedite my pick up. More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 27, 2023 -

BMW of Buena Park responded

Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 598-3738 to discuss what we can do to help.

February 20, 2023

Bjorn was very friendly and very knowledgeable, called / texted with status and information about my car More

by Claudiocoast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjorn
Feb 24, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 16, 2023

over all good service,clean place,happy staff I will go back for any other service! More

by munivearmando
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJERN LARSON
Feb 18, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 16, 2023

Great customer services. Clean environment. Knowledgeable. Fast and efficient. I would recommend to anyone this location. More

by Keithcobb31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson
Feb 20, 2023 -

BMW of Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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