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BMW of Buena Park - Service Center

Buena Park, CA

4.6
562 Reviews

562 Reviews of BMW of Buena Park - Service Center

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March 24, 2023

Jonathan is nice and took care of my vehicles. He gave me options on how to I can be able to afford the service fee. He’s helpful and always keeps me updated. More

by mdoncall_77
Recommend Dealer
Yes
Employees Worked With
Jonathan Deras
Mar 28, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2023

Appointments On time Dispatcher did not advise that the car has been ready and been waiting for almost half an hour More

by Csanchez1757@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Samson
Mar 29, 2023 -

BMW of Buena Park responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 23, 2023

they did a great job and explained everything regarding the needed service. was impressed on how fast they completed the service. More

by jbischof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Deras
Mar 27, 2023 -

BMW of Buena Park responded

Hello, we are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

March 23, 2023

Car service was completed in a timely manner but was very disappointed in the car was service. More

by Curtis
Recommend Dealer
Yes
Employees Worked With
Bjern #10
Mar 28, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 22, 2023

Solid service. The team is knowledgeable and professional. I highly recommend to anybody. Thank you. More

by Kajen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER CARRILLO
Mar 25, 2023 -

BMW of Buena Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Buena Park! We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

March 20, 2023

Everything is good so far. I bought the car and had two recall services. They reacted fast and helped solve the problems. More

by malong1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Martinez and Andrew V...
Mar 23, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 14, 2023

The service department took care off all my car needs. Very friendly, professional, and intelligent. I’ll definitely be back and recommend this dealership to others. More

by Nikkol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjern Larson, Tim McIntosh
Mar 17, 2023 -

BMW of Buena Park responded

Hi Nikkol, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

March 10, 2023

Went in for a schedule maintenance, and came away with the rear brake job. Chris Carrillo was awesome to give me such a sweet deal on the repair. I've always thought the dealers charge arm and a leg for a More

by vincent.shin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Carrillo
Mar 13, 2023 -

BMW of Buena Park responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

March 10, 2023

took the car for the maintenance and Chris Carrillo helped all the way through, and was very friendly and professionally handled everything that I needed. More

by paulrah16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carillo
Mar 13, 2023 -

BMW of Buena Park responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 09, 2023

I like the video tour of my car by the mechanic explaining and showing what needs to be repaired/replaced. The ease of online checkout saves time waiting at the dealer. More

by mrenteria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Book
Mar 13, 2023 -

BMW of Buena Park responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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