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BMW of Buena Park - Service Center

Buena Park, CA

4.6
570 Reviews

570 Reviews of BMW of Buena Park - Service Center

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April 18, 2023

Extremely helpful and friendly. They did not push anything on me. Answered all of my questions and explained everything that was going to be done. Scott Book was very easy to wor More

by Cruella57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Book
Apr 27, 2023 -

BMW of Buena Park responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2023

Great communication from Ian. I really like the video diagnostic, keeps everything transparent. Thank you! More

by jgomez1281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Apr 27, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2023

My advisor Chris Carillo was very good, very professional , didnt fail to inform me of the progress / status of my car. More

by Ginalin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Carillo
Apr 28, 2023 -

BMW of Buena Park responded

Hi Ginalin, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

April 12, 2023

The dealership and my Advisor was very good went over everything with me and enjoyed the video they sent me going over my car More

by Rubendelgado2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor
Apr 26, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 12, 2023

Great service, knowledgeable and professional, helpful assistant customer which make me very happy Excellent Chris’s job Will coming back More

by thaido59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Apr 26, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 11, 2023

I have always had a great experience at this Buena Park BMW my Service Writer is the best. Thank you BMW😊 More

by carolynoliver157@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher C
Apr 20, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

I’ve been in experience excellent experience with a few more music this one is is for vehicles with ambient air package option does that do you already have it in the car for you OK so you just need to ref More

by Marcel.Kalu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Sampson
Apr 26, 2023 -

BMW of Buena Park responded

Hi Marcel, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 11, 2023

excellent service with serivce provider, Ian had been so great to work with and really helpful More

by tsejimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ian
Apr 26, 2023 -

BMW of Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2023

Great service and answer all questions to sastify customer requests.I am sastify with the service. More

by pcluu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christ Carmillo
Apr 26, 2023 -

BMW of Buena Park responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2023

Impressive customer service. Very tech savvy. Carlos G. extremely communicative. Took me in early. Offered free 20 point inspection & wash + vacuum. Ultimately they replaced a p More

by Go electric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos G.
Apr 26, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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