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BMW of Buena Park - Service Center

Buena Park, CA

4.6
565 Reviews

565 Reviews of BMW of Buena Park - Service Center

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April 25, 2023

Took my X7 in for repair. No communication, terrible service, they chipped my hood and wouldn't share the drop-off photos they took. After 9 days in their repair shop, I drove More

by julirod78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher
Report | Print
Apr 28, 2023 -

BMW of Buena Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 598-3738 to discuss what we can do to help.

April 23, 2023

Smooth, courteous service. Chis and his team were fantastic! My new BMW dealership for sure! More

by Danny
Service Time
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Apr 27, 2023 -

BMW of Buena Park responded

Hi Danny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 21, 2023

I have always been very satisfied when I come in great service and friendly staff. More

by Pieces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Apr 27, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2023

Professional and great customer service. Will definitely come back again. Also service didn’t take long. More

by Vazquezd5060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graciano Perez
Report | Print
Apr 28, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2023

I appreciate the service Buena Park BMW has to offers. Fast. Efficient. Professional. Courteous. Thank you. More

by Anita D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall
Report | Print
Apr 27, 2023 -

BMW of Buena Park responded

Hi Anita, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2023

Extremely helpful and friendly. They did not push anything on me. Answered all of my questions and explained everything that was going to be done. Scott Book was very easy to wor More

by Cruella57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Book
Report | Print
Apr 27, 2023 -

BMW of Buena Park responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2023

Great communication from Ian. I really like the video diagnostic, keeps everything transparent. Thank you! More

by jgomez1281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Apr 27, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2023

My advisor Chris Carillo was very good, very professional , didnt fail to inform me of the progress / status of my car. More

by Ginalin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Carillo
Report | Print
Apr 28, 2023 -

BMW of Buena Park responded

Hi Ginalin, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

April 12, 2023

The dealership and my Advisor was very good went over everything with me and enjoyed the video they sent me going over my car More

by Rubendelgado2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor
Report | Print
Apr 26, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 12, 2023

Great service, knowledgeable and professional, helpful assistant customer which make me very happy Excellent Chris’s job Will coming back More

by thaido59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Apr 26, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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