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BMW of Buena Park - Service Center

Buena Park, CA

4.6
569 Reviews

569 Reviews of BMW of Buena Park - Service Center

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May 24, 2023

Great customer service great price! I bought my car from this dealer and then I have my car service at this location every time Thank you all staffs here! More

by Le dang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick nguyen
May 29, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 22, 2023

greeted quickly on arrival, Had an appointment with Ian Sampson, he was very thorough and courteous. He notified me that he was going to lunch, but someone else would inform me when my car was ready. The p More

by big al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Sampson Excellent at his job.
May 23, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 21, 2023

Very good nice people great service quality staff knowledgeable helpful fair low turnover Scott was great More

by Stevshin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Book
May 23, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 19, 2023

The greeter was prompt and polite and my service advisor was professional and honest about the recommended service areas. More

by R1
Recommend Dealer
Yes
Employees Worked With
Bjern
May 22, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

Mr. Andrew Villanueva was so helpful when I went there for my routine car service. He did a detailed check for the necessary recommendations and made sure all the system updates were properly installed. More

by venus_heras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
May 16, 2023 -

BMW of Buena Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

May 10, 2023

excellent customer service, efficient, professional and they help you the best possible, great job. Thank you More

by jaimechz1072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjern Larson
May 12, 2023 -

BMW of Buena Park responded

Hello, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 10, 2023

I selected Yes on the above questioner on recommending the BMW of Buena Park dealership because there were only two choices but if it had another choice then it would be a "Maybe". The reason for my choic More

by chomia71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Hwang
May 12, 2023 -

BMW of Buena Park responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (714) 598-3738 to discuss what we can do to help.

May 09, 2023

My Service agent was Andrew , he was amazing! easy to communicate with and help me throughout the process with answering any questions and all my concerns. very happy with their service and atte More

by lahauscompany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 11, 2023 -

BMW of Buena Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Buena Park! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Very friendly and good quality service Also best direction for any business Anything asking they answer right away More

by Chandellesam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graciano perez
May 11, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 08, 2023

My service worker Bjern was very kind and helpful. Unfortunately, I had to wait awhile before he came out to assist me. He apologized, for the wait. No problem, because I let my husband be aware it wa More

by tammyalext
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjern
May 11, 2023 -

BMW of Buena Park responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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