BMW of Buena Park - Service Center

Mr. Andrew Villanueva was so helpful when I went there for my routine car service. He did a detailed check for the necessary recommendations and made sure all the system updates were properly installed. for my routine car service. He did a detailed check for the necessary recommendations and made sure all the system updates were properly installed. Thank you for the good service! More

excellent customer service, efficient, professional and they help you the best possible, great job. Thank you they help you the best possible, great job. Thank you More

I selected Yes on the above questioner on recommending the BMW of Buena Park dealership because there were only two choices but if it had another choice then it would be a "Maybe". The reason for my choic the BMW of Buena Park dealership because there were only two choices but if it had another choice then it would be a "Maybe". The reason for my choice is that the service advisor who helped me didn't seem to be sincere in helping. Also, when I received the text message stating that my car was ready. The advisor made a pick-up arrangement on my behalf. When I arrived, again, he was too occupied or distracted to assist. Same goes for the outside attendees. There were two gentlemen working at the front counter. I told one of them that I am here to pick up my car and he took a glance at my paper and told me to wait while some gets my car. But my car was already out waiting. With the poor service, I just walk straight to my car and asked for my car key. I have been using the BMW of Buena Park for all my services. However, my recent trip to BMW service department was the unpleasant experience. More

My Service agent was Andrew , he was amazing! easy to communicate with and help me throughout the process with answering any questions and all my concerns. very happy with their service and atte easy to communicate with and help me throughout the process with answering any questions and all my concerns. very happy with their service and attention. everybody was very accommodating and nice. thanks all for your amazing service. More

Very friendly and good quality service Also best direction for any business Anything asking they answer right away direction for any business Anything asking they answer right away More

My service worker Bjern was very kind and helpful. Unfortunately, I had to wait awhile before he came out to assist me. He apologized, for the wait. No problem, because I let my husband be aware it wa Unfortunately, I had to wait awhile before he came out to assist me. He apologized, for the wait. No problem, because I let my husband be aware it was going to take some time because he was my ride. He was ok with it, so I was in no hurry after that. Everything went well. More

I purchased M8 from Buena Park, and I've service 2 times with Scott Book. He is one of the best service advisor. If anyone need service advise at BMW Buena Park, Scott Book is the one you can trust. with Scott Book. He is one of the best service advisor. If anyone need service advise at BMW Buena Park, Scott Book is the one you can trust. More

They didn’t even try to do the work wasted a work day for nothing! A real mechanic would’ve figured it out. nothing! A real mechanic would’ve figured it out. More

I had an excellent service with Chris Carrillo. Extremely friendly, knowledgeable, and attentive with my car. I will definitely return for future services. Extremely friendly, knowledgeable, and attentive with my car. I will definitely return for future services. More