BMW of Buena Park - Service Center

The service was great, got there and with in 10 minutes my car was being serviced. I was told it would be about 2 hour wait and they had it done in an hour and a half. Thank you guys for your quick service my car was being serviced. I was told it would be about 2 hour wait and they had it done in an hour and a half. Thank you guys for your quick service. More

andrew is the awesome guy to deal with , he is professional and very active and knows how to keep customer happy. Dealership itself getting better than my previous experience professional and very active and knows how to keep customer happy. Dealership itself getting better than my previous experience More

They took good care of the car they fixed the smog check issue.thank you issue.thank you More

It was my pleasure visiting this dealership. Normally all my BMWs have been serviced at Creviers. My appointed service adviser Juan Carlos did a great job! At first I checked in for a brake jo Normally all my BMWs have been serviced at Creviers. My appointed service adviser Juan Carlos did a great job! At first I checked in for a brake job and ini price was a bit more than I thought. After a few conversations he offered me a discount program they have. The good thing is they listen to customers and are willing to work with me. After all, I end up with another problem that has nothing to do with brake work. Thankfully I was under cover by my extended warranty program and worry free. Juan was able to respond to my request quickly and courteous via text. overall great customer service and reasonable price. I Highly recommend it . More

I’ve been told that dealers will offer you an Uber ride or a courtesy car if you drop off your car for maintenance. I’ve been to this dealership a few times and not ONCE have I’ve been offered that. This l or a courtesy car if you drop off your car for maintenance. I’ve been to this dealership a few times and not ONCE have I’ve been offered that. This last time I was told my car would be washed and it was not. When I asked if it was washed, I was told yes. When I pointed out the same spots on the front and back windows, I was told that I would have to wait to get it washed or I could come back to get it washed. That was absolutely ridiculous. Not to mention that I would have to wait 3-4 hours for an oil change. And that was with an appointment. Service was disappointing. More

My service provider, Graciano, was friendly and courteous. He kept me updated with my vehicle's progress and returned my car in the promised timeframe. courteous. He kept me updated with my vehicle's progress and returned my car in the promised timeframe. More

First time I’ve been to this dealership. Graciano was very friendly, professional and helpful. He showed me how to use the app and gave me great recommendations for the car maintenance. Graciano was very friendly, professional and helpful. He showed me how to use the app and gave me great recommendations for the car maintenance. More

Scott my service advisor was very professional and did he was not trying to sell me on parts I did not need. I recommend coming here for service! was not trying to sell me on parts I did not need. I recommend coming here for service! More

Service is very good and service rep communicated well with the updates on my car during the service and repair with the updates on my car during the service and repair More

Great customer service. I had a flat tire and needed emergency service close to closing. Graciano was great with getting me in and out. He was professional, thorough and I had a flat tire and needed emergency service close to closing. Graciano was great with getting me in and out. He was professional, thorough and friendly. More