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BMW of Buena Park - Service Center

Buena Park, CA

4.6
562 Reviews

562 Reviews of BMW of Buena Park - Service Center

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June 07, 2023

Excellent place to bring your vehicle. Excellent service and the personnel are awesome. Your car will be fixed in a timely manner and it doesn't get better than BMW service. I highly recom More

by halinpomares19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jun 11, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

June 06, 2023

It is always good service that BMW of Buena Park offer to all customers. I have been receiving the good care for many years. And I will recommend anyone who is in need for all your needs of mechanical issues More

by OV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jun 09, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

June 06, 2023

Very professional team of salesmen, and servicemen. Shout out to Andrew V. He has assisted me each time that I've come in for service and he has been consistent with Top Tier Service!! More

by rowhond0926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew V.
Jun 09, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 01, 2023

andrew is the awesome guy to deal with , he is professional and very active and knows how to keep customer happy. Dealership itself getting better than my previous experience More

by aylokhandwala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 05, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 01, 2023

They took good care of the car they fixed the smog check issue.thank you More

by Wantitdesigner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 05, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 01, 2023

The service was great, got there and with in 10 minutes my car was being serviced. I was told it would be about 2 hour wait and they had it done in an hour and a half. Thank you guys for your quick service More

by Jaredfearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry can't remember.
Jun 05, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 31, 2023

It was my pleasure visiting this dealership. Normally all my BMWs have been serviced at Creviers. My appointed service adviser Juan Carlos did a great job! At first I checked in for a brake jo More

by patmin77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan carlos
Jun 05, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

May 28, 2023

I’ve been told that dealers will offer you an Uber ride or a courtesy car if you drop off your car for maintenance. I’ve been to this dealership a few times and not ONCE have I’ve been offered that. This l More

by sandra0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackson
May 31, 2023 -

BMW of Buena Park responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 598-3738 to discuss what we can do to help.

May 27, 2023

My service provider, Graciano, was friendly and courteous. He kept me updated with my vehicle's progress and returned my car in the promised timeframe. More

by mrsmsohns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracieno Perez
May 31, 2023 -

BMW of Buena Park responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

First time I’ve been to this dealership. Graciano was very friendly, professional and helpful. He showed me how to use the app and gave me great recommendations for the car maintenance. More

by Marianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graciano
May 30, 2023 -

BMW of Buena Park responded

Hi Marianne, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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