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BMW of Buena Park - Service Center
Buena Park, CA
562 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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562 Reviews of BMW of Buena Park - Service Center
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June 24, 2023
This dealership was racist. We had an appointment for 720am was never greeted, we stood by our car we were ignored by everyone , everyone who came after us were greeted cars ass We had an appointment for 720am was never greeted, we stood by our car we were ignored by everyone , everyone who came after us were greeted cars assigned to a tech. They took their cars while leaving us outside until 830. The tech we got was dull and rushed us as if he didn’t want to help. The customer service via text was way better than in person when color didn’t pay a factor in our interaction. I had a light bulb outage that was ignored and I don’t feel like they provided exceptional service as a customer. I could have gotten better service from auto zone. I definitely don’t plan on coming to this location ever again and I live around the corner. More
by O
Employees Worked With
Idk his name he never introduced himself
June 23, 2023
Excellent service! I came in for annual oil change, but they were recommending for additional check up. Since I was driving low miles, I decided to defer the extra serv I came in for annual oil change, but they were recommending for additional check up. Since I was driving low miles, I decided to defer the extra service until next year. More
by Nada007
Employees Worked With
Ian
June 15, 2023
Have been a customer of this dealership for 15 yrs starting when it was under Shelly BMW . The new management ( auto nation) is afoul . Courtesy service is poor. starting when it was under Shelly BMW . The new management ( auto nation) is afoul . Courtesy service is poor. More
by Sg
Employees Worked With
Don’t know
June 13, 2023
Their service was great. He is amazing and makes process smooth.and he help me charging my phone for ready for pick up text message.. He is amazing and makes process smooth.and he help me charging my phone for ready for pick up text message.. More
by hee ok kim
Employees Worked With
Scott book
June 12, 2023
Very poor services. I made appointment in advance to get services on my car and it takes almost a half day just to get the brake oil change. The services representative I made appointment in advance to get services on my car and it takes almost a half day just to get the brake oil change. The services representative who was assigned to work on my car was not even available. Terrible services. More
by Toeyer Moua
Employees Worked With
Mr. Jackson
June 08, 2023
Came in for scheduled service and received excellent treatment from Bjern Larson and the team. Its always a pleasure doing business with this dealership. treatment from Bjern Larson and the team. Its always a pleasure doing business with this dealership. More
by stemauhab
Employees Worked With
Bjern Larson
