Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
BMW of Buena Park - Service Center
Buena Park, CA
569 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Workmanship
Service Time
Service Communication
569 Reviews of BMW of Buena Park - Service Center
Sort by
July 01, 2023
I like the service in general from the advisers to the suggestions presented on the videos showing the status of the car and recommendations. Thank you suggestions presented on the videos showing the status of the car and recommendations. Thank you More
by Jesuse
Employees Worked With
Scot book
June 29, 2023
Great customer service! They were very helpful and provided the best customer service possible for servicing my car at 50000 miles. They were very helpful and provided the best customer service possible for servicing my car at 50000 miles. More
by Larry.Rhodes
Employees Worked With
Bjorn and Brittany
June 29, 2023
Bjern Larson, the service consultant for BMW of Buena Park made my first experience a positive one! Mr. Larson was professional and extremely helpful. He cared regarding providing me quality service that Park made my first experience a positive one! Mr. Larson was professional and extremely helpful. He cared regarding providing me quality service that made a positive impact. The service and interaction had a positive impact on me. I requested his card because he will be the one that always contact for service request. Excellent service! More
by catgab222
Employees Worked With
Bjern Larson
June 29, 2023
Had my car service,they did fix the issue and the service advisor informed & explained well what happened to the car. Good job,thank you Graciano Perez. advisor informed & explained well what happened to the car. Good job,thank you Graciano Perez. More
by Joan
Employees Worked With
Graciano Perez
June 24, 2023
This dealership was racist. We had an appointment for 720am was never greeted, we stood by our car we were ignored by everyone , everyone who came after us were greeted cars ass We had an appointment for 720am was never greeted, we stood by our car we were ignored by everyone , everyone who came after us were greeted cars assigned to a tech. They took their cars while leaving us outside until 830. The tech we got was dull and rushed us as if he didn’t want to help. The customer service via text was way better than in person when color didn’t pay a factor in our interaction. I had a light bulb outage that was ignored and I don’t feel like they provided exceptional service as a customer. I could have gotten better service from auto zone. I definitely don’t plan on coming to this location ever again and I live around the corner. More
by O
Employees Worked With
Idk his name he never introduced himself
June 23, 2023
Excellent service! I came in for annual oil change, but they were recommending for additional check up. Since I was driving low miles, I decided to defer the extra serv I came in for annual oil change, but they were recommending for additional check up. Since I was driving low miles, I decided to defer the extra service until next year. More
by Nada007
Employees Worked With
Ian
