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BMW of Buena Park - Service Center

Buena Park, CA

4.6
565 Reviews

565 Reviews of BMW of Buena Park - Service Center

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June 29, 2023

Had my car service,they did fix the issue and the service advisor informed & explained well what happened to the car. Good job,thank you Graciano Perez. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graciano Perez
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Jul 03, 2023 -

BMW of Buena Park responded

Hi Joan, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Buena Park! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2023

My experience at BMW of Buena Park has always been impeccable 👌. I'll always trust their work, they go the extra mile. More

by allie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Carrillo
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Jun 29, 2023 -

BMW of Buena Park responded

Hi Allie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

Customer service with curtesy and respectable manners work done with in time frame. Provide cutesy pick and drop service with smiles. More

by Loanssp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jun 29, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 25, 2023

Bjern was very helpful and explained many procedures to us. He was professional, friendly and fast. We will ask for him in the future. More

by Happy i3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bjern
Report | Print
Jun 28, 2023 -

BMW of Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2023

This dealership was racist. We had an appointment for 720am was never greeted, we stood by our car we were ignored by everyone , everyone who came after us were greeted cars ass More

by O
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Idk his name he never introduced himself
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June 23, 2023

Excellent service! I came in for annual oil change, but they were recommending for additional check up. Since I was driving low miles, I decided to defer the extra serv More

by Nada007
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Jun 27, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 21, 2023

Very helpful, explained all the details before starting any services. Checked the vehicle thoroughly. Thank you 🙏 More

by Jackpithia
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott
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Jun 25, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 15, 2023

Have been a customer of this dealership for 15 yrs starting when it was under Shelly BMW . The new management ( auto nation) is afoul . Courtesy service is poor. More

by Sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
Jun 22, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (714) 598-3738 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 13, 2023

Their service was great. He is amazing and makes process smooth.and he help me charging my phone for ready for pick up text message.. More

by hee ok kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott book
Report | Print
Jun 22, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 12, 2023

Very poor services. I made appointment in advance to get services on my car and it takes almost a half day just to get the brake oil change. The services representative More

by Toeyer Moua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Jackson
Report | Print
Jun 15, 2023 -

BMW of Buena Park responded

Hi Toeyer, we are deeply disappointed by your experience at BMW of Buena Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

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