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BMW of Buena Park - Service Center

Buena Park, CA

4.6
570 Reviews

570 Reviews of BMW of Buena Park - Service Center

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July 15, 2023

Chris Carrillo was terrific. He communicated the service procedure every step of the way, and then afterwards, repeated what the mechanics completed. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
Report | Print
Jul 18, 2023 -

BMW of Buena Park responded

Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Excellent service but the waiting was long. Hope the waiting time can be minized. Thank you. More

by By
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott book
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Jul 17, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 14, 2023

Ian was amazing manage to have my car ready in a timely manner. I would recommend Ian More

by erod2331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Jul 19, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 10, 2023

I really appreciate the video that was provided after my visit that detailed the service provided during my visit. I do wish my service didn’t take 2 1/2 hours but overall I am happy with the service. More

by Louie Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
Report | Print
Jul 13, 2023 -

BMW of Buena Park responded

Hi Louie, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 07, 2023

Great service Department. Juan Carlos is awesome and communicates with you the whole time. Very friendly dealer More

by sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Report | Print
Jul 11, 2023 -

BMW of Buena Park responded

Hi Sharon, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 06, 2023

Scott. sales advisor was very kind and communicative. I am always satisfied I will coming back More

by syjameschung57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott sales advisor
Report | Print
Jul 11, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 04, 2023

Chris Carillo must be the best service advisor in the industry. I am always satisfied with his excellent service and keeping me informed when my car is in his hands. He is the Best! More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carillo
Report | Print
Jul 06, 2023 -

BMW of Buena Park responded

Hi Annie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 03, 2023

This location is perfect and I enjoy coming to Buena Park location as my service tech-Ian always gives such great customer service! He’s very communicative and helpful More

by cosmotwins5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Sampson
Report | Print
Jul 06, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 02, 2023

Great customer service by Ian and the whole team . Very. Attentive and very welcoming staffs , they even washed my car !!! Thank you , much appreciated More

by aimeegharagozlou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Jul 05, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 02, 2023

Very communicative and on time! Reliable and not overpriced. Excellent service. Will be coming back More

by dandrade322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Trixie, Kyle
Report | Print
Jul 05, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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