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BMW of Buena Park - Service Center

Buena Park, CA

4.6
566 Reviews

566 Reviews of BMW of Buena Park - Service Center

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July 27, 2023

Andrew was very courteous and prompt with the service requested. Everything went smoothly and job was done on time. More

by Choi_jayne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Villanueva, Andrew
Jul 31, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 27, 2023

Great service. The staff and mechanics are excellent! This dealership works very efficiently and communicates well. I’m very happy with all involved. More

by julsnotes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott,
Jul 31, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 24, 2023

Been here a couple of times for my cars’ service visits and Chris Carrillo has been my advisor multiple times. He is probably THE BEST advisor I’ve ever met. More

by JS Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
Jul 27, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2023

It was easy to make an appointment. Easy to drop off my car. Decent amount of communication around fixes needed for the car. A little disappointed when I picked up the car. It took at l More

by kjahlvin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjern
Jul 24, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 19, 2023

Overall, my experience at BMW was fantastic. I would highly recommend them to anyone in search of a reliable dealership with exceptional customer service. More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jul 21, 2023 -

BMW of Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

July 18, 2023

El Sr. Graciano Perez fue de mucha ayuda ya que tiene amplio conocimiento del servicio proporcionado. Ademas mi auto me fue entregado en el tiempo prometido More

by gpeglez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GRACIANO PEREZ
Jul 21, 2023 -

BMW of Buena Park responded

Hola, nos alegra que haya encontrado nuestro personal tan solidario durante su experiencia aquí en BMW of Buena Park. No dude en llamarnos si alguna vez necesita algo. ¡Sé seguro en el camino!

July 15, 2023

Chris Carrillo was terrific. He communicated the service procedure every step of the way, and then afterwards, repeated what the mechanics completed. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
Jul 18, 2023 -

BMW of Buena Park responded

Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Excellent service but the waiting was long. Hope the waiting time can be minized. Thank you. More

by By
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott book
Jul 17, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 14, 2023

Ian was amazing manage to have my car ready in a timely manner. I would recommend Ian More

by erod2331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jul 19, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 10, 2023

I really appreciate the video that was provided after my visit that detailed the service provided during my visit. I do wish my service didn’t take 2 1/2 hours but overall I am happy with the service. More

by Louie Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
Jul 13, 2023 -

BMW of Buena Park responded

Hi Louie, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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