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BMW of Buena Park - Service Center

Buena Park, CA

4.6
567 Reviews

567 Reviews of BMW of Buena Park - Service Center

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September 07, 2023

Bjern has excellent customer service and is always so helpful. He Responds quickly and follows up. More

by Michelle Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjern
Report | Print
Sep 10, 2023 -

BMW of Buena Park responded

Hi Michelle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2023

David Castillo was very helpful and kept me updated along the way about the services being done to my car. More

by Djurado71
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castillo
Report | Print
Sep 09, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

Great customer service. Clean place. Quick and easy. Easy to schedule an appointment. Nice deakership More

by arbettsolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Book
Report | Print
Sep 08, 2023 -

BMW of Buena Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

September 01, 2023

Staff very helpful. Asking for ride and provided loan car.after service car was washed. More

by kanubhpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castillo
Report | Print
Sep 04, 2023 -

BMW of Buena Park responded

Hello, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 31, 2023

Ou advisor Graciano Perez is courteous and knowledgeable, he help us a lot with our service. Thank you Graciano More

by Esteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graciano Perez
Report | Print
Sep 04, 2023 -

BMW of Buena Park responded

Hello Esteen, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 29, 2023

Andrew Villanueva is good. Wendy is terrible. I got conflicting information the 2nd visit. One person says software update is about an hour. The other person said I have to le More

by Sang A Do
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
Report | Print
Sep 03, 2023 -

BMW of Buena Park responded

Hi Sang, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. Please don't hesitate to reach out if there's anything additional we can do for you.

August 25, 2023

The service was perfectly done on time and my service advisor was incredible helpful. Good job More

by Woaco
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
Report | Print
Aug 30, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 24, 2023

The dealership was clean and well maintained,, the staff were friendly and efficient. They were able to offer courtesy transportation for me without any hassle. More

by Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graciano
Report | Print
Aug 29, 2023 -

BMW of Buena Park responded

Hello Alexander, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 21, 2023

Excellent service! Ian made my experience so very easy. All employees I came in contact with amazing! Thank you! More

by triciairish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Aug 25, 2023 -

BMW of Buena Park responded

Hi, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2023

Always attentive and thorough. They also always make sure I have a loaner, so I will not be inconvenienced. More

by jenkinsfamily2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castillo
Report | Print
Aug 24, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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