BMW of Buena Park - Service Center

Andrew Villanueva is good. Wendy is terrible. I got conflicting information the 2nd visit. One person says software update is about an hour. The other person said I have to le Wendy is terrible. I got conflicting information the 2nd visit. One person says software update is about an hour. The other person said I have to leave my car. “It’ll take at least 1/2 a day. More

The service was perfectly done on time and my service advisor was incredible helpful. Good job advisor was incredible helpful. Good job More

The dealership was clean and well maintained,, the staff were friendly and efficient. They were able to offer courtesy transportation for me without any hassle. were friendly and efficient. They were able to offer courtesy transportation for me without any hassle. More

Excellent service! Ian made my experience so very easy. All employees I came in contact with amazing! Thank you! Ian made my experience so very easy. All employees I came in contact with amazing! Thank you! More

Always attentive and thorough. They also always make sure I have a loaner, so I will not be inconvenienced. They also always make sure I have a loaner, so I will not be inconvenienced. More

Service advisor Ian was so nice, knowledgeable and professional and explain it clearly on what was goin on throughout the process. I've been to alot of dealership and this is the best so far. Thank yo professional and explain it clearly on what was goin on throughout the process. I've been to alot of dealership and this is the best so far. Thank you More

Service was professional and the repair was explained in details that I could understand the car was delivered as promised details that I could understand the car was delivered as promised More

Very happy with your service dept. ,Ian always goes above and beyond .Really appreciate his help. ,Ian always goes above and beyond .Really appreciate his help. More

Very good service experience. Service advisor Andrew was very professional, and good communication. My car was out of warranty thus not qualified for a loaner car, but they provid Service advisor Andrew was very professional, and good communication. My car was out of warranty thus not qualified for a loaner car, but they provided my Lyft. More

While the dealership had my car for a little longer than expected, I was accommodated to my liking. expected, I was accommodated to my liking. More