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BMW of Buena Park - Service Center

Buena Park, CA

4.6
567 Reviews

567 Reviews of BMW of Buena Park - Service Center

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September 22, 2023

Second time here, service only. Staff always very polite and acomodating. Although my service provider this time around seemed to be busy which made me feel rushed. I wasnt offers t More

by g.vazquez79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Cabrillo
Sep 25, 2023 -

BMW of Buena Park responded

Hi, we are deeply disappointed by your experience at BMW of Buena Park. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 598-3738 to discuss what we can do to help.

September 22, 2023

Great adviser and friendly service online monitoring car inspection free ride to home and back to dealer More

by kjames90740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castillo
Sep 25, 2023 -

BMW of Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 21, 2023

There was a greeter by the stand. At the old site, it takes a while for someone to initialy receive you at the driveway. I go to this service center because of my serviice advisor More

by cd7th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carillo
Sep 24, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2023

Very professional and well run. The operation is working in a temporary location, and it might be a bit more challenging to handle service complimentary car wash and EV charging wh More

by smyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjern
Sep 24, 2023 -

BMW of Buena Park responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2023

Joao Kim explained thoroughly, their multi point check up makes it worth visiting here. will com back for sure. More

by john90314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joao kim
Sep 20, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2023

Great service, clean facility. Love the video inspection. Will be back my next service interval. More

by gapxguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 18, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 14, 2023

Excellent customer service, good listing skills, patience to explain my questions. Technician Did a thorough job! Thank you! More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Um and Sal
Sep 18, 2023 -

BMW of Buena Park responded

Hi Jane, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 13, 2023

The dealer service guy was nice and professional I enjoyed the coffee and very clean. More

by Rodneygrinnell2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember the guys name
Sep 16, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

September 12, 2023

Always a pleasure getting my car serviced with Chris Carillo. He is the best service advisor ever! Always friendly, knowledgeable and accommodating. I won’t get my car serviced with anyone else. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carillo
Sep 15, 2023 -

BMW of Buena Park responded

Hi Annie, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Buena Park. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 11, 2023

Great service and professional. Thank you again for all the hard work. Made us feel special More

by Patriots Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
Sep 15, 2023 -

BMW of Buena Park responded

Hi Patriots, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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