BMW of Buena Park - Service Center

Happy to have Bjern Larson as service advisor. He was very busy taking care of a customer when I walked in an asked for his help. He then put on his top speed & take care of all my needs as soo He was very busy taking care of a customer when I walked in an asked for his help. He then put on his top speed & take care of all my needs as soon as he could even though I don’t have an appointment. He’s very efficient & easy to talk to. Thank you🙏🙏 Bjern for being there. With Bjern helping, I walked out from BMW of Buena Park with a smile 😊 👍👍🙏🙏 More

Always a great experience at this dealership. Andrew Villanueva is awesome. Customer service is outstanding. Andrew Villanueva is awesome. Customer service is outstanding. More

They were very accommodating and helped me with all my needs. I would recommend to all needs. I would recommend to all More

Very good work and good service, excellent customer service. I will tell a friend im very happy service. I will tell a friend im very happy More

Please commend David Castillo (Service Consultant) for the value-added excellent level of service he provided. the value-added excellent level of service he provided. More

Second time here, service only. Staff always very polite and acomodating. Although my service provider this time around seemed to be busy which made me feel rushed. I wasnt offers t Staff always very polite and acomodating. Although my service provider this time around seemed to be busy which made me feel rushed. I wasnt offers the compatible parts that are more economic for my vehicle until I asked him. When I picked up my vehicle the following day, noticed my gas tank was half of what it was when I brought it in. More

Great adviser and friendly service online monitoring car inspection free ride to home and back to dealer car inspection free ride to home and back to dealer More

There was a greeter by the stand. At the old site, it takes a while for someone to initialy receive you at the driveway. I go to this service center because of my serviice advisor At the old site, it takes a while for someone to initialy receive you at the driveway. I go to this service center because of my serviice advisor - Chris Carillo - he is pleasant, straightforward and sincere to ensure your car gets what it needs. More

Very professional and well run. The operation is working in a temporary location, and it might be a bit more challenging to handle service complimentary car wash and EV charging wh The operation is working in a temporary location, and it might be a bit more challenging to handle service complimentary car wash and EV charging while waiting so of course it's understandable that didn't happen. I just wanted to mention it in case it might help to bring up so that, if possible, it would be nice if these wonderful perks with having service at this Center, could still be done during this time working in the temporary facility. Thanks to Everyone. You do great work and it's sincerely appreciated. More

Joao Kim explained thoroughly, their multi point check up makes it worth visiting here. will com back for sure. makes it worth visiting here. will com back for sure. More