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BMW of Brooklyn

Brooklyn, NY

3.6
569 Reviews

9326 4th Ave

Brooklyn, NY

11209

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Showing 569 reviews

October 02, 2018

"Five Star" Experience I recently leased a BMW 320i at BMW of Brooklyn. The experience I had exceeded my expectations. It was such a pleasure to work with my sales person, More

by Londongirl1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohsen Mohsen, Kauri Kilburn, Derick Canarte
September 20, 2018

Top notch service and treatment. From the minute I walked into this dealership I felt a warm welcome with an almost quiet calm ambience. Unlike other dealers, there weren't salesman w More

by rum900rr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Canarte
July 27, 2018

Terrible I've had Isaac as a service adviser a few times now. Each time he's been very hard to get in touch with. I was never given a loaner vehicle and my car More

by bmwman123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Rubio
July 04, 2018

“... by the family book” I came to BMW of Brooklyn for my scheduled visit being absolutely sure that no matter who would be taking care of me and my car I was in good and reli More

by melamedd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Paillere 5 stars; James, Nick Giordano, Danny Dermody, Antonio Rodriguez, Maria Dupont, Lauren Friscia
June 28, 2018

5 Star SERVICE! My experience with BMW of Brooklyn goes back for more then 6 years and have always received 5 star service for my BMW's. Nick Giordano and staff has a More

by Chunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Giordano, Danny Dermody, Chris Prevatt, Customer Service
June 15, 2018

My BMW Coupe that screeches I want to point out that I love the bmw brand. I love my car BUT I don’t think I should have a car that sounds like a school bus if I’m leasing it for More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Gilberto, Anthony Miccio
June 07, 2018

Smooth sailing I think it’s very important where you purchase your next vehicle. But what’s more important is who you work with during this stressful, long, energy d More

by Tiffanyt107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Canarte, Brandon Millman
Jun 08, 2018 -

BMW of Brooklyn responded

Tiffanyt107, thank you for sharing your wonderful experience with us! We are pleased to learn Brandon has provided you with outstanding service. We truly appreciate your business and loyalty. We hope to see you again in the future.

May 25, 2018

Car of My Dreams! My experience with BMW of Brooklyn was awesome! Derick was really helpful and I loved the fact that he didn’t make me feel the pressure I’ve felt at o More

by Sophia B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Canarte
May 26, 2018 -

BMW of Brooklyn responded

Thanks for the amazing review, Sophia! We are so happy to know that you enjoyed your car-buying experience with us. We will be sure to thank Derick for providing you with professional and stress-free service. We are always here to answer any other questions you may have. We hope you visit us again!

May 10, 2018

Same team, different people, excellent results I recently received a phone call from my dealership “BMW of Brooklyn”. It was Antony(I am sorry for missing his last name). He kindly advised me that More

by melamedd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antony, Nick Giordano, Karim Richards, Lauren Friscia
May 11, 2018 -

BMW of Brooklyn responded

Hello, Sounds like you had a quality experinece from start to finish, which makes us very happy. Thank you so much for taking the time to write a review. We are ecstatic to hear Lauren, Nick, Karim, and Antony were there to provide you with a high level of customer service. We look forward to seeing you again in the future. Let us know if you need anything.

May 07, 2018

Great experience! Brandon was patient with our requests and gave us a great rundown on the different packages available to us while shopping for our first CPO bmw. It w More

by Fakerz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Millman
May 08, 2018 -

BMW of Brooklyn responded

Thank you for sharing your positive feedback! We appreciate your time and business with us, and will make sure to let Brandon know that he made a positive impact. If there is anything more we can do for you, please do not hesitate to reach out to us!

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