BMW of Brooklyn

Having some medical issues for some time, my wife suggested that I buy new car to get me out of my blues. I am 70 years old and have recently retired as an inner city public high school teacher. I suggested that I buy new car to get me out of my blues. I am 70 years old and have recently retired as an inner city public high school teacher. I have diabetes, leukemia, heart problems, PTSD (Viet Nam 1967-68), and some vision loss. I contacted the Brooklyn BMW dealership, and I went in and met Kaz. Immediately I felt that Kaz was the type of person who empathized with me. Upon explaining why I wanted the 335i sports vehicle, he told me that he had the right car for me. He took me out to the back and showed me a black convertible 335i and said "you want to feel great, open this one up". We went for a test drive and sure enough, that sucker could go. I foudn Kaz to be genuinally listening to what I had to say. Every day I drive this car, I feel 50 years younger. Rudolph M More

I was towed here to have my tire changed...to the nearest dealership thought all bmw dealerships offer the best quality and solutions to assist their customer in time of need..unfortunately that was not the dealership thought all bmw dealerships offer the best quality and solutions to assist their customer in time of need..unfortunately that was not the case here. I was told i needed to purchase a brand new tire bcuz the tire agreement that i pay for every month would not be honored, bcuz LIFE QUALITY does not deal wth this company. Spoke to claims at Dynamic Wheels and was told this dealership Life Quality just sold 3 or 4 contracts..NOT A HAPPY CUSTOMER!! Thanks for making my first experience so memorable!! will never visit this dealership again! More

Kaz delievered on everything he promised. I got a great price on a Certified Pre-Owned 2009 3 series wagon and would go back. I only wish they were located in Manhattan. price on a Certified Pre-Owned 2009 3 series wagon and would go back. I only wish they were located in Manhattan. More

Went to dealership just to look for a new vehicle did not expect to come out with a new X3. Working with Alex Lazebnik made car buying a pleasure. He was personable , super knowledgable and extremely helpful expect to come out with a new X3. Working with Alex Lazebnik made car buying a pleasure. He was personable , super knowledgable and extremely helpful . He went above and beyond. I would recommend going to Alex to anyone looking for a new car. I look forward to doing business with him again this spring when my other car lease is up. More

Some complicated issues with my current car at their service center with a potentially large repair bill. Worked out a fair deal for trade in with them covering the cost of repairs allowing me to drive service center with a potentially large repair bill. Worked out a fair deal for trade in with them covering the cost of repairs allowing me to drive my current car until the new one arrives. Not the typical high pressure sales enviorment. More

This was my first time going to a dealership to buy a car and i must say this was nothing like the stories i was told. The customer service was GREAT.They are very friendly and work with you on everything.Th and i must say this was nothing like the stories i was told. The customer service was GREAT.They are very friendly and work with you on everything.The name of this dealership fits well because they give you GREAT quality work.It was a fun experience and i got the car of my dreams thanks to Kaz and everyone at bmw life quality. - TYRONE More

This was a great experience! Kaz was awesome he made me and my wife feel really comfortable with our deal. I recommend you talk with him. I am looking forward to my new BMW. Great product, great service a and my wife feel really comfortable with our deal. I recommend you talk with him. I am looking forward to my new BMW. Great product, great service and great people! More

My husband and I were leasing our first car and knew we wanted a BMW. We contacted Alex at Life Quality Motors and he was a breath of fresh air and helped us every step of the way. He held our hand throu wanted a BMW. We contacted Alex at Life Quality Motors and he was a breath of fresh air and helped us every step of the way. He held our hand throughout the entire process and made it a wonderful experience and was a live instruction manual for us - sitting in the car with us and showing us how everything worked in great detail. We look forward to working with him again and again in the future! Professional, trustworthy and super informative and helpful! Life Quality is super lucky to have such a great salesman! More

I was involved in a minor accident and decided not to file a claim with my insurance company. I called BMW roadside assistance who would tow my car to the nearest BMW repair shop for free. My car was file a claim with my insurance company. I called BMW roadside assistance who would tow my car to the nearest BMW repair shop for free. My car was towed to Life Quality service center on 2nd Avenue and 61street in Brooklyn. I was told that I would have the car back in a week and that I could not get a loaner. Two weeks later I started to call and they could not answer any questions. Frustrated, I advised Life Quality to stop work and I would get the vehicle. I was told that the vehicle was sent to a body shop in Staten Island. So I was paying BMW prices for a small shop to repair. About a month after the accident, I went to pick up the car and noticed $75 for towing. Confused I asked why I was paying for towing since BMW towed for free. I was told that I had to pay to have the car towed to Staten Island, which is ridiculous since I did not ask for the car to be repaired in Staten Island. I suspect that LIfe Quality charges BMW prices, has a body shop in Staten Island do the work for less so Life Quality makes money for doing nothing. A $60,000 car is big investment. After reading these reviews go to the service center and ask the people waiting about their expereience. Also, call the service center and ask for a loaner. If you are satisfied with the responses then deal with Life Quality. More

Getting my new X5 was a breeze thanks to Alex Lazebnik. He proved to be trustworthy and helpful assisting in choosing my new car. Working with Alex I have never felt pushed and overall was completely satis He proved to be trustworthy and helpful assisting in choosing my new car. Working with Alex I have never felt pushed and overall was completely satisfied with the deal. I highly recommend Alex Lazebnik to anyone considering new BMW vehicle. More