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BMW of Brooklyn

Brooklyn, NY

3.6
569 Reviews

9326 4th Ave

Brooklyn, NY

11209

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Showing 569 reviews

July 12, 2014

Thank you Brett Just shortly- thank you Brett for being professional,kind and carrying person,it's my second BMW because of you!!!Will be back again and send you all More

by Ashevitte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Laslie
Jul 18, 2014 -

BMW of Brooklyn responded

Good Afternoon- What a sweet review! I'll personally make sure to share this with Brett. It is the brand and the vehicles people visit us for, but I am also truly happy to hear part of why you choose Life Quality BMW is because of your experience Brett. Thank you for referring your friends and clients to us, we appreciate your loyalty and look forward to seeing you all! Don't hesitate to reach out to me directly if you're in need of any assistance. I'm sure you have Brett's number as well! Have a wonderful weekend, Ellen Marshall Client Experience Coordinator Life Quality BMW Direct: (718)-215-4228

July 09, 2014

great service I CAME in an was seen my Mike Ryan ,HE made me feel so comfortable .I lease a x1 . Two weeks ago I went to the Manhattan BMW dealership and didn't More

by edmondjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ryan
July 07, 2014

Red carpet rolled out-type of service! I drove my 5 series through the pothole-infested BQE, blasted my front tire had to be towed by roadside assistance (first time). Good thing I invested More

by 123weewoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neill G, Nick Giordano
Jul 09, 2014 -

BMW of Brooklyn responded

It was our pleasure to be sure you were back on the road in the smallest window of time possible. We know our clients are busy people and a visit from roadside assistance and to a dealership sometimes is far too time-consuming. It is a mission for us to deliver top-quality care through our services and smiling faces, such as Nick and Neil, to our clients and be sure that they have a sparkling clean car to return to. Glad the short wait time and clean car was able to brighten your day. Cheers! Ellen Marshall Client Experience Coordinator Life Quality BMW Direct: (718)-215-4228

July 06, 2014

Review Leasing my bmw was an amazing Experience. Dennis was very helpful and made sure I was making a smart decision by purchasing the bmw 328 xi. Being my f More

by Alexandra5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2014 -

BMW of Brooklyn responded

We appreciate you taking the time to speak highly of your experience with Dennis. Validation of our high-quality services, the knowledge of our staff, as well as our couteousness throughout the process, from our clients is crucial. We cannot thank you enough for sharing your positive experience with us. Hope the BMW 328xi is treating you well!

July 02, 2014

Always a nightmare at this service department Dropped off my car for a major maintenance plus I had a few things I wanted them to look at. All the maintenance was done fine and properly. My windsh More

by benzboy429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karim Richards
Jul 17, 2014 -

BMW of Brooklyn responded

Hello! I sent you a private message letting you know our Service Manager would be in touch, but wanted to make certain you have my contact info so l thought I'd write here as well. Sincere regards, Ellen Marshall Client Experience Coordinator Life Quality BMW Direct: (718)-215-4228

July 01, 2014

Amazing The entire staff at life quality bmw, and in particular, my salesman Alex Gilkis, were extremely professional and accommodating. They helped me weigh More

by Jp22222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Gilkis
Jul 01, 2014 -

BMW of Brooklyn responded

Hello- I am ecstatic to hear we have a new Life Quality fan and BMW driver on the road! It is always exciting to hear when someone finds the perfect vehicle, and it sounds like we have Alex to thank for aiding in that. It is a pleasure to read your note that Alex provided you with excellent care during your visit with us. I hope you are enjoying your new vehicle and please reach out to me if there is anything I can assist you with in the future! Best, Ellen Marshall Client Experience Coordinator Life Quality BMW Direct: (718)-215-4228

June 25, 2014

Very satisfied with life quality bmw The dealer treated my very well. I am very satisfied with this dealership. I would recommend anyone interested in a BMW to go to life quality BMW of B More

by Joejohn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Gilkis
Jun 30, 2014 -

BMW of Brooklyn responded

Hello, Thank you for taking the time to write about your experience at Life Quality BMW! I am happy to hear you enjoyed the process with us and am very pleased Alex and the team were able to assist with your new purchase. We look forward to continuing to help you take quality care of your vehicle and over the years to come. If there is anything I can do or coordinate for you in the future, please don't hesitate to reach out to me. Warm Regards, Ellen Marshall Client Experience Coordinator Life Quality BMW Direct: (718)-215-4228

June 23, 2014

Quality Service Rob always explains the process the dealer would take to repair and the time frame needed to complete. There have been times when he had the car ready More

by vedwards
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Gilberto
Jun 23, 2014 -

BMW of Brooklyn responded

Hi Valrie, Thank you for taking the time to write about your experience with Life Quality BMW on DealerRater and Google! I'm glad to hear you consistently leave our dealership pleased with the high level of customer service with Rob. It is important we communicate thoroughly to our clients about the repair process, and I am happy to know you trust Rob's expertise. We are fortunate to have him as a part of our team. If you are ever in need of any assistance, please don't hesitate to reach out to me as well. Thank you for choosing to bring your vehicle to us! Best Regards, Ellen Marshall Client Experience Coordinator Life Quality BMW Direct: (718)-215-4228

June 23, 2014

Made it Easy! Dennis was a head of me every start of the way, he kept me updated as things happened I didn't even have to contact him...I knew going into Life Quali More

by Mveccia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Jun 23, 2014 -

BMW of Brooklyn responded

Hello, Sounds like you had a quality experience with Dennis from start to finish, which makes us all very happy to hear! Thank you for taking the time to write a review and sharing your experience. I'm pleased to know you were satisfied throughout the process and that you ultimately left with exactly what you wanted. Life Quality is proud to have another BMW driver on the road again! We appreciate your patronage at our dealership and please don't hesitate to reach out if I can be of service at any point down the road. Best Regards, Ellen Marshall Client Experience Coordinator Life Quality BMW Direct: (718)-215-4228

June 19, 2014

Nat Di Stefano I bought two cars an X5 & 428 Dennis made the experience worth my time and money which are both very valuable. The cars were for my daughters he spent More

by Nat Di Stefano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Croply
Jun 20, 2014 -

BMW of Brooklyn responded

Hello Nat- I want to thank you very much for making Life Quality your choice dealership to bring your business to. What a wonderful gift for your daughters! I can imagine they were thrilled. We are fortunate to have Dennis, Scott and Rodney a part of our team here. I'm sure Dennis will be very happy to see you and your girls again when you're in need of routine service down the road. Please don't hesitate to reach out to me as well if you're in need of any assistance. Best Regards, Ellen Marshall Client Experience Coordinator Life Quality BMW Direct: (718)-215-4228

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