BMW of Brooklyn
Brooklyn, NY
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THE BEST IVE EVER EXPERIENCED These guys know their stuff. Had me in and out where other Dealers ( New Jersey ) Had no clue. The previous survey i mentioned did not have my correc These guys know their stuff. Had me in and out where other Dealers ( New Jersey ) Had no clue. The previous survey i mentioned did not have my correct service advisors name.. Daniel Dermody deserves the Best Service Advisor award for his professionalism and willingness to help. I thank you guys and keep up the good work!!! More
Extremly Satified Repeat Customer I have been buying ceritified pre-owned BMW luxury cars from Life Quality BMW dealership since 2003. In 2007 I traded my 2003 BMW & leased a 2007 BMW I have been buying ceritified pre-owned BMW luxury cars from Life Quality BMW dealership since 2003. In 2007 I traded my 2003 BMW & leased a 2007 BMW. When the lease agreement was up in 2010 I requested to purchase my 2007 BMW. I enjoyed my 2007 BMW from 2007 to 2015 when I decidedd that I wanted to go back to leasing. Yesterday w/ a long term established relationship w/ this dealership and I called one of Life Qualities Associates (Kaz Zahrieh) & told him that I wanted to a new BMW. With absolutely no problems /issues I was able to turn in my 2007 BMW and lease a brand new beautiful 428I luxury model sedan and drive out of the dealership w/ my new car the same day. I just want to congratulate Kaz & Life Quality dealership for thier tremendous customer satisfaction skills that they have demonstrated to me & my family for over 12 years. I will continue to lease & or purchase from this dealership and recommend others. Thank you Kaz Zahrieh, I love my new car and I am very very happy. More
Oil change and service This was my first time at BMW service. Karim was very helpful and insightful. From the time I came in till pick up I knew my car was in good hands. This was my first time at BMW service. Karim was very helpful and insightful. From the time I came in till pick up I knew my car was in good hands. More
I am always satisfied.. Every time! My service adviser, Mr. Neil G. rocks! He is the hallmark of great service and has a complete understanding of the ABC's of it. Accuracy, Brevity and My service adviser, Mr. Neil G. rocks! He is the hallmark of great service and has a complete understanding of the ABC's of it. Accuracy, Brevity and Clarity. A real loud shout out to Neill G. and Nick G.'s team. I am always satisfied.. Every time! Whether it be scheduled maintenance, upgrades or repairs, a honest answer, a resolution and a fair price is always given. Life Quality, you have a customer for life! The ultimate driving machine's service center... Thank you. Chun T. More
Unsurpassed Service Not for a moment did I think that I could receive such excellent service from a dealership service department. The Service Manager--Nick Giordano--was Not for a moment did I think that I could receive such excellent service from a dealership service department. The Service Manager--Nick Giordano--was extremely helpful in getting my issues resolved. I was very happy with the way he handled the issue I was having with my car. He took care of it way beyond his call of duty. I left there a very satisfied customer and I want to say I would highly recommend this dealership because they have a great Service Department under the leadership of Nick. More
First service for my BMW X1 Received a reminder from Life Quality that my service was due. Had a 10 a.m. Appointment. Was greeted by Jose who took the time to go over any probl Received a reminder from Life Quality that my service was due. Had a 10 a.m. Appointment. Was greeted by Jose who took the time to go over any problems I was experiencing. Sat with Melissa, my service advisor. She also thoroughly reviewed what needed to be looked at and assured me that she would contact me upon completion of the service. An hour or so later I received a text that my car was ready! Melissa reviewed the completed service and asked if I had any other concerns. Very professional, friendly and thorough. Oh, and my car came back to me all washed and ready to go! Life Quality's the best! More
positive experience My experience buying a CPO with Kaz at Life Quality BMW was pleasant and painless. Low-stress and minimal pressure in the decision process with all qu My experience buying a CPO with Kaz at Life Quality BMW was pleasant and painless. Low-stress and minimal pressure in the decision process with all questions/issues handled in a prompt manner. Would recommend to other looking for a CPO BMW. More
Happy Customer! Very pleased with the service. Very Helpful and granted a rush free customerservice. Provided helpful information on parts, warranties, re-calls and Very pleased with the service. Very Helpful and granted a rush free customerservice. Provided helpful information on parts, warranties, re-calls and detailed description of service and parts. More
Wonderful purchase and service expierence Annamarie was very helpful, friendly and answered all our questions and more when we purchased the car. She still contacts us and asks how things are Annamarie was very helpful, friendly and answered all our questions and more when we purchased the car. She still contacts us and asks how things are going with the car. Neil is the best for service. Polite, caring and listens . Everything is done in a timely and efficient way. I would recommend their service and this dealership to my friends and family. More
Kaz it was a Pleasure The Process was smooth and you listened and got me Exactly what I was looking for at the Price Range I needed. Looking forward to doing business again The Process was smooth and you listened and got me Exactly what I was looking for at the Price Range I needed. Looking forward to doing business again with you in the future. I'll try and send a Few more people to see you. Thanks again Kevin Reynolds. More