BMW of Brooklyn

Great Service Kaz is very professional, personable, and knowledgeable. He always responds promptly to any telephone calls or requests. He was very patient as we sea Kaz is very professional, personable, and knowledgeable. He always responds promptly to any telephone calls or requests. He was very patient as we searched for the perfect vehicle to suit our needs. More

Great service The BMX service center provides great customer service. They are very efficient and effective. The staff are courteous and friendly. I would definitel The BMX service center provides great customer service. They are very efficient and effective. The staff are courteous and friendly. I would definitely recommend this service center to friends and clients. More

Great service Kaz Zahrieh is the best sels man ever I meet . He is professional and very helpful from the beginning. It would be impossible to get my BMW Z4 withou Kaz Zahrieh is the best sels man ever I meet . He is professional and very helpful from the beginning. It would be impossible to get my BMW Z4 without his help. More

Thank you Kaz Kaz was so personable, professional, helpful from the beginning. Thanks for working hard to find the perfect car for me. I love my beautiful X3. Kaz was so personable, professional, helpful from the beginning. Thanks for working hard to find the perfect car for me. I love my beautiful X3. More

Hakim Richards - Takes his job seriously I purchased my 2012 X5 new from Life Quality and I always dreaded bringing my car in for service. The previous employees I dealt with were horrible a I purchased my 2012 X5 new from Life Quality and I always dreaded bringing my car in for service. The previous employees I dealt with were horrible and I find it very hard to trust that the will take the best care of my car. I am happy to say that my opinion about Life Quality improved after dealing with Karim Richards. Last week, I brought my car in at 8:30am for engine noise and loose main pulley and defective sheet metal on the console. About 4pm I receive a call from Karim that my car was ready. When I check my car, all the work was completed as discussed with Karim and there were no issues. No scratches or scuff marks. Also, Coro help me with the loaner. The 535 was ready and waiting. When I told her I would prefer is 328i because I am thinking about buying one, she was very willing to try to get me one. Guys, keep up the good work, your customers do recognize it and appreciate it. More

Great service and Luis is an exceptional service advisor! I highly recommend this service center and Luis is the guy to deal with!I brought my car in for an oil change and was impressed in how Luis was on top I highly recommend this service center and Luis is the guy to deal with!I brought my car in for an oil change and was impressed in how Luis was on top of everything. He went over with me other services my car would need in the future and he didn't try to push anything on me that I didn't need. He's very knowledgeable on all service issues and how the car itself operates. I was very impressed. He's kind, courteous and doesn't rush you. He answer all questions you have. He kept updating me on when my car will be ready while I was waiting in the waiting area. In all my years of dealing with service advisors, Luis is the best! I will be bringing my car back in the future and can say that I have confidence that they will do an excellent job in making sure my car runs at optimal performance. More

Great service I am extremely ecstatic to express my gratitude to my BMW dealership for all the exceptional service they provided for me. I do not have the most know I am extremely ecstatic to express my gratitude to my BMW dealership for all the exceptional service they provided for me. I do not have the most knowledge of car parts or functions, but Luis took my family and myself and really explained everything that was wrong in a language we could understand. I truly felt like he cared about us and he took his time and never rushed us. That is what customer service is about-making us feel comfortable and valued. When I had to bring in my car the second time, since he already knew me, Luis was able to help us quicker and I really appreciated that. I knew we were getting a great price and deal as well because no other car dealership had the low price that was offered to us. Overall I had a great experience due to Luis and would recommend everyone to come here for all their car troubles. More

Alex Lazebnik went above and beyond… TOP NOTCH SERVICE Was really refreshed that there was an honest BMW dealership out there selling i8s. Who would have though it would be from Brooklyn (of all places)? A Was really refreshed that there was an honest BMW dealership out there selling i8s. Who would have though it would be from Brooklyn (of all places)? Anyways, called Alex and he told me that yes, the information that was listed online was accurate. They were selling their i8 for base price. This was pretty crazy to me, being from California since I had been to like 3-4 dealerships who were charging like 20-50k over MSRP. San Francisco BMW wanted $995k for the i8 (about a year ago)…ridiculous! He was very straight forward. We communicated mostly via e-mail and a bit on the phone. Great guy and I wouldn't hesitate to purchase more high end vehicles from Alex! A++++ More

Ultimate Praise for this Dealership from Joan & George Diehl There’s a portrait of Jimmy Giordano, owner of LIFE QUALITY BMW, displayed in his Brooklyn showroom, which reads, “This man stands behind every BMW he There’s a portrait of Jimmy Giordano, owner of LIFE QUALITY BMW, displayed in his Brooklyn showroom, which reads, “This man stands behind every BMW he sells”. Promising words, but I was a bit skeptical at first. This was about ten BMW’s ago. Now, years later, I realize that I keep going back to Life Quality, because Jimmy Giordano keeps his promise every time, and the outstanding staff at Life Quality, assures me that it will never be broken. I don’t think there’s a dealership anywhere, with a sales manager like Carmine Abruzzo. There aren’t enough words in the English language good enough to describe him. He is Life Quality’s “Superman”, whose chief goal is customer satisfaction. Mr. Abruzzo knows everything about his cars, will take care of all your needs even faster than a speeding bullet. He seems to be everywhere at once, but you’ll sense he’s there only to serve you. Then, there’s Life Quality’s Ultimate Service Manager—Nicholas Giordano. All service problems end in Nick’s capable hands. What’s more, you’ll ride away amazed that a service call could seem like a visit with close friends. Kaz Zahrieh and Anthony Miccio, in sales, and Robert Gilberto and Neill Garoogian in service and so many others help to make LIFE QUALITY BMW, a quality of life experience. Motivated by Jimmy Giordano’s promise, LIFE QUALITY is an incredible team, which stands behind the greatest car in the world—BMW. More