Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Brooklyn
Brooklyn, NY
569 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 569 reviews
October 06, 2015
Great service Customer service was a pleasant experience. I had the opportunity to make an intelligent decision. If I had to do it all over again I'll be right ba Customer service was a pleasant experience. I had the opportunity to make an intelligent decision. If I had to do it all over again I'll be right back at Life Quality BMW thanks Alex. More
by Trugoal22
Employees Worked With
Alex Lazebnik
October 01, 2015
Just a perfect experience - beginning to end! Came back to this dealership solely because of Brett. He is a true gentleman that goes above and beyond. He makes the whole car buying experience plea Came back to this dealership solely because of Brett. He is a true gentleman that goes above and beyond. He makes the whole car buying experience pleasant and painless. I would recommend Brett over and over again. I live closest to Freeport BMW but I traveled further just to have the expertise of Brett. He located my car from another dealership as I couldn't wait to order one due to my previous Mercedes being declared a lemon. He gave me excellent pricing that other dealerships weren't offering and he answered my extensive amount of questions and always made sure I was happy and taken care of. More
by benzboy429
Employees Worked With
Brett Laslie
September 21, 2015
Life Quality and Kaz Kaz helped us buy a certified pre-owned X5. He was very helpful, not pushy or aggressive and truly wanted to make us happy. I highly recommend Kaz and Kaz helped us buy a certified pre-owned X5. He was very helpful, not pushy or aggressive and truly wanted to make us happy. I highly recommend Kaz and Life Quality BMW. More
by Curet
September 09, 2015
Great service Neill treated me great. Car was serviced quickly. No charge for maint is great. They even washed and vacuumed the car. Thank you very much for a Neill treated me great. Car was serviced quickly. No charge for maint is great. They even washed and vacuumed the car. Thank you very much for a great service visit. More
by blaslie
Employees Worked With
Neill garoogian, Nick Giordano
September 08, 2015
Bestttttttt service!!!! Ive had my X5 for 3 months and someone in my family "accidently" spilled coffee all over my seat ruining my seat controls. I took it in IMMEDIATELY an Ive had my X5 for 3 months and someone in my family "accidently" spilled coffee all over my seat ruining my seat controls. I took it in IMMEDIATELY and Luis Vera was so incredibly polite and empathetic. He not only ordered my part free of charge which is NOT covered under warranty, he also serviced my car without me even asking!!! Mind you this was over Labor Day Weekend and didnt even have an issue gettinf a loaner. Great service and I would recommend Luis to anyone needed help!!! More
by Bmwx5
Employees Worked With
Luis Vera
September 06, 2015
Both sales and service top notch! Paul,Alex L, Neill and Nick are the best! Extremely fair both in sales and service. I am a BMW customer at Life Quality for life! Thank you all for wo Paul,Alex L, Neill and Nick are the best! Extremely fair both in sales and service. I am a BMW customer at Life Quality for life! Thank you all for working with me! I am extremely happy with my BMW 338XI and the service I received! Randee More
by RbjNYC
Employees Worked With
Neill in service and Paul manager of Sales, Alex Lazebnik, Nick Giordano
September 03, 2015
Service representative was very helpful susan was very friendly, helpful and quick. I recommend her to every customer. She listened to me explaining my problems, resolved them and contacted susan was very friendly, helpful and quick. I recommend her to every customer. She listened to me explaining my problems, resolved them and contacted me as soon as my vehicle was ready. More
by Nazli1976
Employees Worked With
Koro, maria, Susan Jogie
September 02, 2015
"Great Service" I walked into this dealership and Kaz approached. he was very fair and was not one of those pushy sellers that annoy you. He gave great recommendation I walked into this dealership and Kaz approached. he was very fair and was not one of those pushy sellers that annoy you. He gave great recommendations based on what you need a vehicle for. That first day I wasn't completely sold on getting the BMW X5. I went back a month later and Kaz really worked with me to get me what I wanted. Today I am a proud owner of a BMW X5. I would recommend this dealership to my friends and family. More
by X5 Beamer
September 01, 2015
terrible, unprofessional service My name is Lincoln Brown and I have been dealing with this BMW service center for the past five years. First I should note that I have never felt the My name is Lincoln Brown and I have been dealing with this BMW service center for the past five years. First I should note that I have never felt the need to write a review about any experience that I have had in the past, however, I felt compelled my present experience to express how I feel. I left my car at the service center on 08/12/2015 to have one of the rims replaced. A few hours later I received a call from my services representative (melissa singh) stating that there was an accident involving my car (driven by a worker) and that the bumper was damaged. Today is 09/01/2015 more than two weeks since a left my car has been at the service center and no one has reached out to me to give me an update on my car. my service rep does not return any of my calls, the managers does not return my calls nor do they respond to my messages. It is very frustration to realize that I am been treated like this from a large and reputable car dealership such as Life Quality. I consider the service to be terrible and very unprofessional. More
by lincoln
Employees Worked With
Melissa Singh
August 31, 2015
10/10 experience Kaz Zahrieh is as professional as they get. Very knowledgeable person and will works his heart out to satisfy his customer . Thanks Kaz and the rest o Kaz Zahrieh is as professional as they get. Very knowledgeable person and will works his heart out to satisfy his customer . Thanks Kaz and the rest of the bmw team ! More
by joselaguda18
