BMW of Bridgewater - Service Center

I have a long relationship with this dealership going back about 39 years. They have always been very friendly and professional. back about 39 years. They have always been very friendly and professional. More

First visit for oil change was great. Done quicker than I was expecting and everyone was very polite and accommodating. Darrell was friendly and made the experience seamless. Done quicker than I was expecting and everyone was very polite and accommodating. Darrell was friendly and made the experience seamless. More

I had my bmw battery replaced and oil changed after a long trip. Andrew took a very good care of my car, tire was aired and car was cleaned. I did not use the loaner car this time. Jose, a college mar long trip. Andrew took a very good care of my car, tire was aired and car was cleaned. I did not use the loaner car this time. Jose, a college marketing student trainee at bmw gave me a ride and picked me up w a brand new M7 to the nearby mall for shopping. Lorrie squeezed me in for the last minute appointment, Christ greeted me as a long time friend. What a treat from Bridgewater BMW! Thanks as always to Gailon and Mike for supporting!!! More

I am very satisfied with the service they provide. Andrew has been excellent, does his best to make u comfortable and takes care of all the service need of the car. Great job Andrew Andrew has been excellent, does his best to make u comfortable and takes care of all the service need of the car. Great job Andrew More

Subject: outstanding Experience with BMW Service I recently had the pleasure of visiting bmw bridgewater for a service appointment, and I must say, it was a fantastic experience from start to finish. recently had the pleasure of visiting bmw bridgewater for a service appointment, and I must say, it was a fantastic experience from start to finish. First and foremost, the staff at bmw bridgewater was incredibly friendly and helpful. From the moment I walked in, I was greeted with a warm welcome and made to feel like a valued customer. The service advisors were knowledgeable and took the time to listen to my concerns and answer all of my questions. Not only was the customer service exceptional, but the quality of the service itself was top-notch. The technicians at bmw bridgewater were highly skilled and thorough in their work. They diagnosed and resolved the issue with my vehicle efficiently, ensuring that it was running smoothly by the time I left the dealership. Additionally, I was impressed with the efficiency of the service process. The appointment scheduling was convenient, and the service was completed within the estimated timeframe. The waiting area was comfortable and well-maintained, providing amenities such as complimentary Wi-Fi and refreshments, which made my wait enjoyable. Lastly, the pricing at bmw bridgewater was fair and transparent. I appreciated that they provided a detailed breakdown of the costs upfront, so there were no surprises when it came time to pay. Overall, my experience at bmw bridgewater was nothing short of excellent. I would highly recommend their service department to anyone in need of automotive maintenance or repairs. Their friendly staff, high-quality work, efficient process, and fair pricing truly exceeded my expectations. Thank you bmw bridgewater for providing such outstanding service! Sincerely, Anthony Williams 2016 bmw x5m More

Manjula was excellent. She genuinely cares about her customers, not just during the sales process, but also ensuring they are satisfied with the ongoing service. Every time She genuinely cares about her customers, not just during the sales process, but also ensuring they are satisfied with the ongoing service. Every time I go for service, she always takes the time to check on how things are going – a true example of exceptional customer service. Recently, I had an issue with the water pump (not sure why) – she went out of her way to speak with her manager (Jon) and ensured it was taken care of. I truly appreciate her support – it wasn't just about the money saved, but her care and concern for her customers. Thank you to Jon for all his support as well. A fantastic sales team at BMW Bridgewater. More

Excellent service department with genuine recommendations! Although took a little longer than expected, however, it was worth the wait. recommendations! Although took a little longer than expected, however, it was worth the wait. More

Excellent customer service. Work was explained before and completed on time. The showroom is very clean and comfortable. Work was explained before and completed on time. The showroom is very clean and comfortable. More

John was very knowledgeable, very patient and extremely helpful!! He answered my questions and resolved my issues! I’m confident he will be able to help again in the future! helpful!! He answered my questions and resolved my issues! I’m confident he will be able to help again in the future! More

Andrew is terrific! I appreciate all that he does to make the experience easy and reliable. I appreciate all that he does to make the experience easy and reliable. More