BMW of Bridgewater - Service Center

Debra Shafer is an outstanding Service Adviser. She is very knowledgeable and continues to keep me informed on the status of my vehicles. Very pleased that she is the assigned adviser to me. very knowledgeable and continues to keep me informed on the status of my vehicles. Very pleased that she is the assigned adviser to me. More

The Service Dept. staff (specifically Service writers Debra & Chad) are top notch professionals have always given me superior customer service to any other BMW dealership I've dealt with, even though I d Debra & Chad) are top notch professionals have always given me superior customer service to any other BMW dealership I've dealt with, even though I didn't purchase my car there (they were not in business yet). I currently own a 2011 BMW 335i xDrive coupe still under warranty and have serviced my car there several times. They are always kind, courteous and patient and if they don't have an answer to your quandry right away, they will generally find out and get right back to you. They have both been especially helpful recently with all of my recent BMW Safe-guard tire warranty claims due to the potholes caused by this bad winter. I will definitely buy my next BMW from this dealership because of their excellent service department. I highly recommend this dealer. Eric Simon More

My visit to this dealership was very pleasant and hassle free. I'm very pleased at how friendly everyone was when it came to servicing my car. Everyone was well mannered especially Faith who got me out the free. I'm very pleased at how friendly everyone was when it came to servicing my car. Everyone was well mannered especially Faith who got me out the door quickly with my loaner. I'd definitely recommend my friends and family here when they need their cars serviced. More

Carmine did a very good job of tking care of my BMW's services and fluid changes. He always checks over my car thoroughly and makes sure its in proper shape for my long commute. services and fluid changes. He always checks over my car thoroughly and makes sure its in proper shape for my long commute. More

I drive a 528Xi and the transmission had malfunctioned... BMW corporate agreed to change the expensive transmission, which is the most expensive part after the engine in any BMW... My service experience was BMW corporate agreed to change the expensive transmission, which is the most expensive part after the engine in any BMW... My service experience was seamless and I was given a brand new car as a loaner for the period my car sat in their service center. Thanks Carmine... I appreciate the way you handled my car service issues, and would highly recommend you! More

Exceptional service. Very friendly staff and very efficient. Took care of my problems within ten minutes and very courteous the whole time. Would recommend to anyone. efficient. Took care of my problems within ten minutes and very courteous the whole time. Would recommend to anyone. More

Carmine went above and beyond with helping me get a new tire after I had a blowout from hitting a severe pothole from the weather we had. I appreciate his efficiency and professionalism. He is the reason tire after I had a blowout from hitting a severe pothole from the weather we had. I appreciate his efficiency and professionalism. He is the reason why I will only bring my cars to this dealership specifically. More

I was in the area and looking for direction. I talked to carmine and he was very knowledgeable and able to answers all my questions. My car was a bit low on oil and carmine topped off the oil for me. carmine and he was very knowledgeable and able to answers all my questions. My car was a bit low on oil and carmine topped off the oil for me. More

Outstanding service, attentive and accommodative. Drop off and Pick up service is so convenient. Lee makes the process look easy. Its a pleasure doing business with Bridgewater BMW. off and Pick up service is so convenient. Lee makes the process look easy. Its a pleasure doing business with Bridgewater BMW. More