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BMW of Bridgewater - Service Center

Bridgewater, NJ

4.9
279 Reviews

279 Reviews of BMW of Bridgewater - Service Center

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December 12, 2024

Very reputable dealer/service department. You can trust the work that they perform. High quality service. More

by good3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
Dec 12, 2024 -

BMW of Bridgewater responded

Thank you for sharing your positive experience with BMW of Bridgewater! We're delighted to know that our service department earned your trust and provided high-quality service. We look forward to serving you again in the future!

November 19, 2024

I didn’t have an appointment until last minute Barbara receptionist made it happen especially on a busy Saturday! The gentleman at the service drop off he’s very pleasant sorry I didn’t get your name .. More

by Summer Heart
Recommend Dealer
Yes
Employees Worked With
Chris Apgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara
Nov 19, 2024 -

BMW of Bridgewater responded

Thank you for sharing your experience with us at BMW of Bridgewater! We're delighted to hear that Barbara and Darrel, along with the rest of our team, provided such excellent service. We appreciate your kind words and look forward to assisting you again in the future!

November 16, 2024

Honest, prompt and fair pricing is the experience that we’ve had with this dealership. More

by PK
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

BMW of Bridgewater responded

Thanks so much for your kind words. We look forward to your next visit to BMW of Bridgewater!

November 15, 2024

We had an excellent service experience at BMW of Bridgewater for a car scheduled service maintenance visit. Work has been done efficiently and professionally. Thank you our service advisor Jose and More

by ozr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
Nov 15, 2024 -

BMW of Bridgewater responded

Thank you for sharing your positive experience with BMW of Bridgewater! We're delighted to hear that Jose and the team provided efficient and professional service during your maintenance visit. We appreciate your support!

October 24, 2024

Responsive; effective and flexible. Jose is great to work. He not only fixed issue, he was flexible enough to send the car. Given the situation I was in, they accepted without an appo More

by Vani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

BMW of Bridgewater responded

Vani, we're delighted to hear that Jose and the BMW of Bridgewater team were able to assist you so effectively. Thank you for sharing your experience with us!

October 22, 2024

Provided great maintenance service while I waited. On time delivery, no issues and convenient customer waiting area. More

by panch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

BMW of Bridgewater responded

We're delighted to hear that you had a smooth and convenient experience with our maintenance service at BMW of Bridgewater. Thank you for sharing your positive feedback, and we look forward to serving you again!

October 21, 2024

*5/5 Stars* "Exceptional Service from Andrew at BMW of Bridgewater! I recently brought my car to BMW of Bridgewater for repairs, and Andrew took care of me like family. His professionalism, expe More

by raymartin923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Oct 23, 2024 -

BMW of Bridgewater responded

Ray, we're delighted to hear that Andrew provided such exceptional service at BMW of Bridgewater! Your detailed feedback is greatly appreciated and will be shared with the team. Thanks for your recommendation and loyalty!

October 19, 2024

Best BMW dealership in New Jersey! Service department is first class! Great job! Way better than freehold! More

by Tdelfinopoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Apgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rokosny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Gawel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

BMW of Bridgewater responded

Tdelfinopoulos, we're delighted to hear you had a fantastic experience with our service department at BMW of Bridgewater! Thank you for choosing us and sharing your feedback.

September 05, 2024

Prompt, fair and honest service without fuss. Our X5 had a complicated warranty repair requiring coordination with BMW of USA. The issue was resolved as promised and car was returned in spic and More

by AK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
Sep 06, 2024 -

BMW of Bridgewater responded

Thank you for sharing your experience! We're glad to hear that our team at BMW of Bridgewater provided prompt and honest service, resolving the warranty repair as promised. Enjoy driving your BMW X5!

August 12, 2024

Thomas was very helpful and explained clearly what the value service was all about. He provided me with all the info I need re my options about some services I was inquiring about. He was not trying to More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Albut (??)
Aug 12, 2024 -

BMW of Bridgewater responded

Eric, we're glad to hear Thomas provided you with clear and helpful information at BMW of Bridgewater. Thanks for sharing your positive experience!

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