BMW of Bridgewater

Fast, efficient, didn't spend the entire day there. Large choice of cars. Not pressured. Thorough review of all features. Like the availability of shuttle service since I live nearby Large choice of cars. Not pressured. Thorough review of all features. Like the availability of shuttle service since I live nearby More

My entire experience from start to finish with the BMW of Bridgewater service department, and Chad specifically, was outstanding. A very complicated repair was handled as expeditiously as could possibly be Bridgewater service department, and Chad specifically, was outstanding. A very complicated repair was handled as expeditiously as could possibly be expected and I was kept apprised by Chad every step of the way. Every interaction was polite, professional, and explained in an easily understandable way...in addition to the fact that I always received a phone call with an update every time I was advised I would. While I had previously been apprehensive about the potential higher costs of having maintenance and repair work done to my vehicle by the dealer, I will undoubtedly return to BMW of Bridgewater for anything my car needs based on my recent experience. More

Outstanding service!Thorough explanations of work being performed and recommended future work. Value added services like free shuttle, free loaner, etc. Very friendly and courteous staff. Prices are too performed and recommended future work. Value added services like free shuttle, free loaner, etc. Very friendly and courteous staff. Prices are too high, though. More

I should say I received the best BMW service experience ever. They knew what they are talking about and would recommend something only if its necessary and wouldn't try to rip us off by giving unnecessary ever. They knew what they are talking about and would recommend something only if its necessary and wouldn't try to rip us off by giving unnecessary options. I would definitely recommend them for anyone who owns a BMW. More

Greeted with a smile, given explantion of what is to be done and discussion on what should be done next visit. In summary, friendly, pleasant and knowledgable. done and discussion on what should be done next visit. In summary, friendly, pleasant and knowledgable. More

I received a phone call from Jen Silva from the dealership about my interest in new BMW X1. In chatting with her on the phone, she listen to what I was looking for and our conversation was very ref dealership about my interest in new BMW X1. In chatting with her on the phone, she listen to what I was looking for and our conversation was very refreshing and not pushy you normally you receive from dealerships.She made me feel like I was friend and not a customer.Few days later, I went to the dealership and met with my salesperson Tony Braich. He had my info on what I was looking for and listen to what I wanted in my new car. Usually dealerships try to push what they have on their lots and convince you that u don't need the other options. Tony went above and beyond finding me that perfect X1 with the lighting package that's hard to come by in that model.He got it from another location and personally got it for me. He gave daily updates and finally got me my new X1 in a few days. Got great service and great deal. So kudos to Tony ,Mike Shamy and Jen making this a great experience for me. Thanks Eros More

I found the sales representative (Carolyn Fiala) to be very knowledgeable and helpful during the sales process. Both her and the other people I interacted with for the entire sales process were professio very knowledgeable and helpful during the sales process. Both her and the other people I interacted with for the entire sales process were professional. I would recommend both the sales representative and the dealer. More

I would highly recommend BMW of Bridgewater because they are competent, professional, honest, transparant and friendly. I had water damage to my 2006 530xi wagon and they promptly handled a technical and c are competent, professional, honest, transparant and friendly. I had water damage to my 2006 530xi wagon and they promptly handled a technical and complex repair at a fair price. The customer service department particularly Debra Shafer was very professional and always treated me with respect, providing very detailed information and explanation; her technical knowledge about cars is impressive. It's great to do business with a company that is run so well! More

Chad was very informative during the service visit. He was also very responsive. He tried to answer all of my questions. He took the time to take me into the service garage to actually show me where issue was also very responsive. He tried to answer all of my questions. He took the time to take me into the service garage to actually show me where issues were. Of course, the technician was there as well. Time will tell if all the work done was successful. The issue wiyh the rear differential was not eliminated. But I was told this will cause no additional engine/drive train problems. More

I was very pleased with my experience at BMW of Bridgewater. I worked with Mike Watson and it was a pleasure. Mike did a wonderful job of making feel comfortable and provided a great deal of know Bridgewater. I worked with Mike Watson and it was a pleasure. Mike did a wonderful job of making feel comfortable and provided a great deal of knowledge about the cars I looked at. He did an excellent job of working with me on various pricing options and never tried to "sell" me on anything I wasn't comfortable with. Eventually, I decided to go in a non-BMW direction (no reflection on Mike or the cars), but the fact that I'm still writing a review on Mike's behalf should speak volumes about him and his work. I would happily recommend Mike to anyone interested in "The Ultimate Driving Machine"...Stop by, sit down, then take a test spin - you'll be happy you did! Jason Mammen More