BMW of Bridgewater

While I live in Flemington, and it would be much more convenient to go to the Flemington BMW dealership to have my car serviced, I make the drive to Bridgewater because Chad Renninger is far and away the convenient to go to the Flemington BMW dealership to have my car serviced, I make the drive to Bridgewater because Chad Renninger is far and away the best service tech I've worked with. He's extremely professional, polite, and accommodating, and easy to relate to. I never feel as though I'm being taken advantage of, or recommended unnecessary servicing. Everything is straightforward, and easy to comprehend. Can't sing Chad's praises enough. More

BMW of Bridgewater respects its customer's time and makes the purchase experience an enjoyable one. The staff there is very responsive and they don't play games. I made an inquiry of a vehicle throu makes the purchase experience an enjoyable one. The staff there is very responsive and they don't play games. I made an inquiry of a vehicle through the internet and Jen got back to me with an attractive internet price. Although I ended up not purchasing that vehicle during my first visit, Carolyn identified another vehicle with the options I wanted a week later. She is customer-focused and eager to understand my needs. I also like the fact that they are willing to give me a realistic price lower than MSRP over the phone before my second visit. This has saved me a lot of time and I was able to seal the deal in a little over an hour. Not every BMW dealership in the NJ area is willing to do that. They also offer free car wash if you purchase your vehicle there. More

Carolyn took the time to take us for two test drives to help us in determining the car that we wanted to buy. She was very patient and helped us in answering all our questions on every available feature of help us in determining the car that we wanted to buy. She was very patient and helped us in answering all our questions on every available feature of BMW X 1 and 3. The overall experience working with Carolyn was excellent! More

Tony Braich was great to work with: Transparent, honest, and knowledgeable. I would recommend him to anyone looking to buy a BMW. My only complaint is that when we picked up the car, there were smudges on and knowledgeable. I would recommend him to anyone looking to buy a BMW. My only complaint is that when we picked up the car, there were smudges on the passengers seat and the dashboard, especially on the cup holder. I felt like the service department could have done a better job in prepping the car for pickup More

I worked with Tony Braich and he was extremely professional and provided excellent customer service. I would recommend this dealership to anyone interested in a BMW. professional and provided excellent customer service. I would recommend this dealership to anyone interested in a BMW. More

Carolyn Fiala was a terrific Sales Rep. She was very knowledgeable in the BMW X3 that I purchased. I was initially reluctant to buy a new car because I can't stand high pressure sales. Carolyn was ver knowledgeable in the BMW X3 that I purchased. I was initially reluctant to buy a new car because I can't stand high pressure sales. Carolyn was very helpful, I enjoyed the experience with the dealership immensely. More

Recently my old BMW was needing more and more attention (and subsequently, money). I had finally reached the end of the rope and had decided to begin my search for a newer car. Dave helped me find the perf (and subsequently, money). I had finally reached the end of the rope and had decided to begin my search for a newer car. Dave helped me find the perfect car and even though I had not intended on trading in (and up!) that day, he along with Mike and everyone else had turned a nerve-wracking and quite sentimental experience into an exciting one. I had to leave the dealership no later than 12:30pm and early on Dave had promised he would have me leaving the dealership in my new car by that time. Based on some previous car buying experiences with other dealerships, I was extremely skeptical. He made sure that every person involved with my sales process stayed on schedule (it was so cute how everyone I spoke with would give me a countdown in minutes!!) and what do you know...I drove away at EXACTLY 12:30 right in time for work! My family and I have purchased BMWs and had them serviced by this dealership for 15 years and will continue for many more. Thank you Dave and everyone at Bridgewater BMW! More

The purchase process was smooth & professional . My parents & myself had purchased there previously . Everyone did everything to make me feel comfortable & valued as a repeat customer ! Life can be str parents & myself had purchased there previously . Everyone did everything to make me feel comfortable & valued as a repeat customer ! Life can be stressful ! Thanks for making the buying experience pleasurable !!! More

Overall we had an excellent experience with BMW of Bridgewater and we appreciate their efforts in making this purchase possible. We would very likely recommend this dealership to friends and relatives Bridgewater and we appreciate their efforts in making this purchase possible. We would very likely recommend this dealership to friends and relatives in the future. More

I was dropping my daughter's car off for a service appointment. Although the dealership had indicated that the part was in stock on the phone when the appointment was made, the part wasn't in stock. appointment. Although the dealership had indicated that the part was in stock on the phone when the appointment was made, the part wasn't in stock. The service writer was not friendly and indicated I should have a seat while she finished another order. The other order took quite a while, and the service writer took several breaks to drink her gatorade, but didn't indicate how much longer she would take to finish the initial order. I always thought that BMW took customer satisfaction seriously, but this service writer was not courteous or professional about handling the interaction. I will look for another dealership in the future. More