BMW of Bridgewater

My engine was shuttering and Bridgewater BMW was offering a free check engine light service. I called the service department, made an appointment for 8:30 am and left my car to have it checked out. At around a free check engine light service. I called the service department, made an appointment for 8:30 am and left my car to have it checked out. At around 3:30 I received a call and was told that my car was checked out and needed all new coils, new spark plugs and a new water pump. The cost would be approximately $3,000. I was then told of a host of other "issues" that need to be addressed as well and the total cost for that would be an additional $4,000. I told her my spark plugs were changed 70,000 miles ago and are supposed to be good for 105,000 miles. She said that's what happens when cars get old. I asked to pick up my car so I could make a decision. I contacted a local auto shop who told me to replace the spark plugs, coils and water pump would cost $1,500 (although he said the water pump has nothing to do with the problem I was experiencing), so I brought my car there. The other auto shop checked my vehicle's computer, found out there was a misfire on only one cylinder, there was nothing wrong with my spark plugs (he said they had another 35,000 miles to go), only one of my coils was bad and while my water pump was signalling issues on and off my car never overheated so it was probably just a sensor issue and wouldn't require replacement. I picked up my car after one coil was replaced by the local auto shop and my total bill was $165.00. My car drives perfectly. While I purchased my car from Hunterdon BMW, this experience is why I never went to them for service work and I hoped that their move to Bridgewater would change that but I guess that's too much to hope for. I would never go to them again nor would I recommend them to anyone. More

We had been to four BMW dealerships for pricing prior to going to Hunterdon; we live in Morris County. Not only was their pricing unbeatable for our new X3, but the entire process from looking to purchasin going to Hunterdon; we live in Morris County. Not only was their pricing unbeatable for our new X3, but the entire process from looking to purchasing to completing the deal was painless, enjoyable, friendly and actually joyful! At no point did I feel pressured or intimidated... actually if felt like having coffee with old friends. Mike Shamy and Chris Shamy are true Gentlemen and I recommend them without hesitation; they will remain our dealers for years to come. More

Hunterdon BMW is arguably the tri-County area's best kept secret as it relates to BMW Dealerships for sales. Their notoriety may be slightly handicapped by their remote present location, but this dealership secret as it relates to BMW Dealerships for sales. Their notoriety may be slightly handicapped by their remote present location, but this dealership provides a buying experience unparralleled by any of its more recognized competition. Although this was my first BMW purchase, I've purchased and leased many used and new luxury brand vehicles in my lifetime. As a result of some of those previous experiences, just the mere thought of entering a dealership can create feelings of angst and conjur up mental images of some cheeseball with a mouth full of chiclets telling me how good I look in a particular vehicle (yes, even "high end" brands have been perpetrators of this heinous cliche). I am, however, extremely please to declare that Hunterdon BMW has forever changed my opinion of the car buying experience, for the better. I had been waffling back and forth over two distinctly different models and had been in contact with a handful of local BMW dealerships while compiling research; prior to connecting with my Client Advisor, David Jones, at Hunterdon BMW. Dave was always prompt and courteous when fielding my calls and emails, before even meeting me in person, and then he patiently and enthusiastically answered all of my questions when I finally did walk onto the lot. Once we identified the exact car that I wanted, the negotiation was professional and pain free (it helped that, without question, Hunterdon BMW's advertised prices were already far more competitively priced than any of the other BMW dealerships that I shopped within 50 miles). The used car sales manager, Chris Rokosny, was both respectful and candid in providing me with an indisputably fair purchase price. The financing and paperwork transactions were efficient and the vehicle's delivery was executed flawlessley (literally, without even one minor oversight in any detail, which is practically unheard of in my opinion). Dave hopped into the car to walk me through the phone-pairing process, thoroughly explained all of the bells and whistles and demonstrated various features so that I could drive off having complete confidence in my ability to safely enjoy the car. I would emphatically recommend this dealership to anyone who is in the market for a new or used BMW. I sincerely believe that you would be doing yourself a disservice if you are even considering a BMW purchase in the near future and you do not visit the team at Hunterdon BMW. More

My sales representative was Mike Shamy. Mike is a very My sales representative was Mike Shamy. Mike is a very professional Sales Representative. Mike was straightforward, upfront and honest with me rig My sales representative was Mike Shamy. Mike is a very professional Sales Representative. Mike was straightforward, upfront and honest with me right from the start. I am a Pharmaceutical Corporate Sales Professional and had very high expectations. Mike met and often exceeded these expectations. I was ready for some part of the Financial discussion to break down and it did not. I didn't even find it necessary to visit another dealership. However, I did visit the BMW USA website to look at all current offers. What I found was Mike, again, offered the deals upfront and there were no surprises in the Destination, Taxes, Security Deposit and all other associated fees. In addition to the Financial piece, Mike was wonderful in the post sale process. He went over the car and options thoroughly after I took delivery. Mike paired my Blackberry and pointed out the relative "buttons" until I could really "dig in" when I got home. I highly recommend Mike. I am new to the Dealership and have not had enough experience to rate it, but it seems like a very nice place for service. In addition, I would like to note that I have purchased new many cars and this was my best sales experience. I have owned a BMW previously as well, an Audi, Mazda Miata, Porsche and lastly a Mercedes. so I speak from a position of experience. Donna S. Hunterdon County, NJ More

I found the CPO i wanted, dealt with Scott, did the test drive, etc. Scott was very nice, no pressure in getting additional options, etc. Unfortunately Scott was out sick when I picked up my car so Patt drive, etc. Scott was very nice, no pressure in getting additional options, etc. Unfortunately Scott was out sick when I picked up my car so Patti took over. Did a final inspection and i gave her the check and off I go. The plates took a while but that was the fault of NYS slow registration. I did drive pretty far to get the car but it was everything I wanted. Thanks ! More

This is my first time to own a BMW. I did a lot of research about the car. I also did a lot of research on how to deal with sales and all that. My sales is Patti Oneal. Let me tell you something, t research about the car. I also did a lot of research on how to deal with sales and all that. My sales is Patti Oneal. Let me tell you something, this is one of the most smooth experience i have ever had before. She is very friendly and responsive. I didn't feel any pressure or been pushed during my time at the dealer. I highly recommend people to buy cars from Hunterdon BMW. More

Great Price on a special order, great product knowledge and a very pleasant delivery. Drove 91 miles to buy there. After sales items pricing was negotiated to a mutually agreable level. Got the items I wan and a very pleasant delivery. Drove 91 miles to buy there. After sales items pricing was negotiated to a mutually agreable level. Got the items I wanted at the price I was willing to pay. Overall the Dealership exceeded my expectations. More

The professionalism and experience at this dealership are second to none. I shopped at a few dealers in the NJ area and found this one to have the friendliest staff of the bunch. Mike Shamy took the time to second to none. I shopped at a few dealers in the NJ area and found this one to have the friendliest staff of the bunch. Mike Shamy took the time to understand what I was looking for, test drive vehicles during the process, and gave me a very competitive price. I chose Euro delivery which most dealerships didn’t even what to discuss. Mike and the staff and Hunterdon not only took the time to discuss how the ED process worked, they explained how exciting the experience would be. The Euro delivery went smoothly and was absolutely fantastic. Mike kept in touch with me after I dropped my car off in Germany as I waited for my US delivery. As one can imagine the wait was difficult, however, Mike made sure that I knew he was on top of everything and that he was working to get the car delivered to me ASAP. They told me 4-6 weeks for redelivery and the car arrived in 5 weeks. I selected this dealership because I knew from day one I would not just be another sales number and that Hunterdon would be there during and well after the sale. I highly recommend this dealership and Mike to anyone who is interested in purchasing or servicing a BMW! More

It really was a pleasure working with Mike Shamy, my Client Advisor. Usually, the process of purchasing a new automobile is stressful and tense. With Mike, it really was a pleasant experience. He off Client Advisor. Usually, the process of purchasing a new automobile is stressful and tense. With Mike, it really was a pleasant experience. He offered a competitive price and the negotiations were both professional and respectful. The sales process was not at all high pressure as is the case with some dealerships and I was able to make a decision without feeling like I was under duress. Mike was also very helpful and answered all of my questions completely. In addition, I was impressed at how Mike was able to quickly ascertain what I was looking for in a new car and find me the perfect match. That's the mark of a good listener and a great salesperson! I would recommend Mike and Hunterdon BMW to others (to that end, I have already recommended Mike and Hunterdon BMW to one person - hopefully they stopped by). I was also impressed at how quickly things were done after the sale (i.e. add-ons, license and registration, etc.). Also, I want to mention how helpful Darius Griffin was with the after-sales process. Darius took the time to fully explain all of the additional packages that were available and really helped me with deciding which ones I should purchase. Darius was also a pleasure to work with and a true professional. Great Job Mike and Darius!!! More

I purchased my first pre-owned vehicle from Hunterdon BMW several months ago and I couldn't be happier! I bought a 2005 645ci convertible that was really just like new. I received the vehicle in excellent several months ago and I couldn't be happier! I bought a 2005 645ci convertible that was really just like new. I received the vehicle in excellent condition, and was dealt with very patiently by both Patty and the sales manager Mike as I waffled back and forth between what (and when) I wanted to buy. Ultimately, there were several issues with the vehicle after I got it home and they were handled swiftly and conveniently by the dealership. I live about an hour away from them so they met me half-way with a loaner and took the vehicle and repaired or replaced every concern that I had. The subsequent experiences I have had with the staff at Hunterdon BMW have all been great. Despite the distance, I won't take the car for service anyplace else! I look forward to making many more purchases from Hunterdon BMW. You can buy from them with confidence! More