BMW of Bridgewater

The purchase process was smooth & professional . My parents & myself had purchased there previously . Everyone did everything to make me feel comfortable & valued as a repeat customer ! Life can be str parents & myself had purchased there previously . Everyone did everything to make me feel comfortable & valued as a repeat customer ! Life can be stressful ! Thanks for making the buying experience pleasurable !!! More

Overall we had an excellent experience with BMW of Bridgewater and we appreciate their efforts in making this purchase possible. We would very likely recommend this dealership to friends and relatives Bridgewater and we appreciate their efforts in making this purchase possible. We would very likely recommend this dealership to friends and relatives in the future. More

I was dropping my daughter's car off for a service appointment. Although the dealership had indicated that the part was in stock on the phone when the appointment was made, the part wasn't in stock. appointment. Although the dealership had indicated that the part was in stock on the phone when the appointment was made, the part wasn't in stock. The service writer was not friendly and indicated I should have a seat while she finished another order. The other order took quite a while, and the service writer took several breaks to drink her gatorade, but didn't indicate how much longer she would take to finish the initial order. I always thought that BMW took customer satisfaction seriously, but this service writer was not courteous or professional about handling the interaction. I will look for another dealership in the future. More

Great customer service.. Carolyn fiala was very attentive and helpful. The pickup of the vehicle was painless and hassle free. I would highly recommend this dealership. attentive and helpful. The pickup of the vehicle was painless and hassle free. I would highly recommend this dealership. More

I don't think I have experienced a better service advisor than Chad Renninger; he is extremely helpful - definitely the reason why I am coming back to BMW of Bridgewater, NJ. advisor than Chad Renninger; he is extremely helpful - definitely the reason why I am coming back to BMW of Bridgewater, NJ. More

My experience with BMW of Bridgewater was absolutely fantastic. I live in White Plains NY and have access to 6 authorized BMW dealers within 20 minutes of my home. I stopped by each one of them looking fantastic. I live in White Plains NY and have access to 6 authorized BMW dealers within 20 minutes of my home. I stopped by each one of them looking for a preowned 335i xdrive. While they all had several, either I did not like the price, the color combo or the salesperson (which was the case in 4 of the 6 dealers). They are like hawks. I honestly dislike buying a car from a dealer, I always feel like I have to play the game, and that can get old fast. Well I finally decided to do a search at bmwusa.com and was able to find pretty much the exact car I wanted at Bridgewater BMW. The only problem was that they were almost two hours away. The car I had which I was going to sell privately was a 2008 Porsche 911 4S. It was my third Porsche and used it rarely so most of the time it just sat in the garage. I thought that it's time to buy a car I can enjoy everyday so I decided on the BMW 3 Series. Anyway I drove the two hours to Bridgewater thinking I would look at the car, and if I can get it for the price I wanted I would leave a small deposit and come back. I drove my Porsche there and after test driving the BMW we talked price with Dave Wagoner (whom I had been communicating over the phone for the past few days) within a few minutes we had a deal. It was the EASIEST automobile transaction I ever did. I asked Dave to look at the Porsche and see what they would give me as a trade in and after going over the car with their appraiser, test driving it and making a few calls they gave me a number that I actually agreed with. It was close to 5pm so I thought we would draw up the paperwork and I would come back to finalize the deal since it was so late. Nope, Mike Shamy the sales manager said he can secure a loan for me within 10 mins as well as get a payoff amount on my Porsche and do the transaction while I waited. WOW! There was no high pressure sales BS, just a friendly group of people looking to make me happy. I honestly couldn't believe it. So they took the BMW I purchased and brought it to the shop to prep and clean it, told me to grab something to eat and the car would be ready in about an hour and a half. I ended up waiting and was out of the dealer at around 7:30 driving home in my spectacular almost new BMW. Two things I told them. One, BMW has me for life and two, Bridgewater BMW has me for life. Yes, I will drive 2 hours each way to do business with these people. Thats how nice they were. Oh, and the dealership is a brand new absolutely stunning building. Took me a while to get home because of the traffic but it was well worth it. I just wish they were closer so I can give them the service business and because I know they will look after me as if I were family. More

I just purchased my Certified Pre-Owned BMW from this dealership and had a great car buying experience! My sales person was Tony Braich and he worked very hard to put me in the BMW I've always wanted at dealership and had a great car buying experience! My sales person was Tony Braich and he worked very hard to put me in the BMW I've always wanted at a price I can afford. I would definitely refer anyone to try this dealership. Their service was great and they will negotiate on the price! More

My husband and I drove over an hour to see a car that this dealership had posted on their website. The sales people were friendly and welcoming. I was shocked when they met the price that my husband wa this dealership had posted on their website. The sales people were friendly and welcoming. I was shocked when they met the price that my husband wanted to pay for the car! There was no hard-sell; negotiating was actually a pleasant experience. I am extremely pleased with my car and I would recommend David and BMW of Bridgewater to anyone. More

Scott was very helpful and explained both the financing and details of the options with this car in a professional manner. I would highly recommend Scott to people I know interested in a BMW. and details of the options with this car in a professional manner. I would highly recommend Scott to people I know interested in a BMW. More

This is the 4th BMW we purchased from Bridgewater BMW, and once again they bend over backwards to get us an incredible deal with an amazing finance rate! Carolyn Fiala was very patient in working with us and once again they bend over backwards to get us an incredible deal with an amazing finance rate! Carolyn Fiala was very patient in working with us on all available options. Mike Shamy did an incredible job of making sure that we made the right decision every step of the way. Stan Ramirez worked his magic on getting us an exceptionally low interest rate. There was abolutely no sales pressure throughout the whole process, and each staff at BridgeWater BMW made us feel warm and welcomed every time we visit. With a dealership like BridgeWater BMW, why would anyone go anywhere else for their next BMW? More