BMW of Bridgewater
Bridgewater, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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After a computer failure on my BMW, I first searched online to try to get an idea what it could be, get estimates of what people have paid in the past, and then I started calling local BMW dealerships a online to try to get an idea what it could be, get estimates of what people have paid in the past, and then I started calling local BMW dealerships as well as independent service centers that specialized in BMW. My first call to BMW of Bridgewater connected me to Chris in Parts. We went over some scenarios and he was able to give me an estimate for what was likely the issue, and coincidentally the most expensive part. He was able to work with me on the price so it was competitive to other estimates I was getting, and I felt comfortable with going with this option. He arranged a loaner car and drop off date and we scheduled the appointment. The day I dropped off the car, I met Debra in Service. Very helpful and understanding with what I was experiencing with the car and made the process very easy. She updated me along the way, was very accommodating, and was great to work with. I felt like a valued customer and that my business was important to them. Finally, Ryan was the tech that worked on my car and did a great job identifying the issue and getting it resolved. Extremely trustworthy and diligent in going above and beyond by checking every little thing to make sure any current issues and foreseeable issues were taken care of. A big kudos to BMW of Bridgewater for this service experience. More
I had worked with another dealership in Edison and I had an inordinate delay in getting the vehicle to me. One call to Bridgewater BMW and not only did I have the car I wanted in less than 24 hours, Bill ( an inordinate delay in getting the vehicle to me. One call to Bridgewater BMW and not only did I have the car I wanted in less than 24 hours, Bill (my sales person) picked me up at my home and brought me to the dealership to finalize the sale, and I was offered a great deal. I could not have asked for more. More
I had to visit the dealership due to damage to my tires and wheels because of running into potholes after the snow. As always, I was kept informed of the progress of the service and also provided alternate and wheels because of running into potholes after the snow. As always, I was kept informed of the progress of the service and also provided alternate transportation since the car needed to be kept overnight. Both Chad and Carmine were very helpful and nice to work with. They even took care of some minor expenses that were not covered under the insurance. I would highly recommend this dealership. More
Chad was able to get me in for a repair quickly, provided me with shuttle service and then obtained a loaner for me. The car was fixed by the next day, and he was able to get the price a little better. me with shuttle service and then obtained a loaner for me. The car was fixed by the next day, and he was able to get the price a little better. Carmine was professional and courteous in getting me checked out and returning my car to me. The gentlemen that drove me to/from my home (prior to my loaner being available) were both friendly and professional. More
Over the summer, my wife and I dropped by the dealership for a test drive, and I was fortunate enough to work with Anthony. He kept in touch with me over the last 7 months with the occasional email, but a for a test drive, and I was fortunate enough to work with Anthony. He kept in touch with me over the last 7 months with the occasional email, but at no point did he actively try to sell me anything. I was in sales for years and I abhor "salesy" people. This past Saturday I traded in my Mercedes and finally joined the BMW family, where I've always felt I belonged. To say Anthony made it painless would be an understatement. We had fun, we made a great deal, and I have a new car. More
both guy were very friendly & knowledgeable also very willing to help me solve my problem wish more people were like them working in this field willing to help me solve my problem wish more people were like them working in this field More
My service contact Chad is very helpful and explained the repair options and was able to help save me money. This is one of the top dealerships I've worked with. repair options and was able to help save me money. This is one of the top dealerships I've worked with. More
Very helpful getting familiar with the product lines. Good information about options. Multiple test drives in varied conditions. Explained features of the car well. Simple financing process. Good information about options. Multiple test drives in varied conditions. Explained features of the car well. Simple financing process. More
Carmine is an excellent service manager, always accommodating and takes excellent care of customers. I was there for a problem with my car, Carmine attended to it immediately, and got me a loaner c accommodating and takes excellent care of customers. I was there for a problem with my car, Carmine attended to it immediately, and got me a loaner car. Does great follow up, over all a very easy and smooth service. would recommend BMW of Bridgewater service center to anybody looking to get their BMW serviced. More
Anthony was very pleasant and patient. He went the extra mile like a professional sales person should. would definately recomment him to anyone going to this dealership. mile like a professional sales person should. would definately recomment him to anyone going to this dealership. More












