BMW of Bridgewater

Carolyn took the time to take us for two test drives to help us in determining the car that we wanted to buy. She was very patient and helped us in answering all our questions on every available feature of help us in determining the car that we wanted to buy. She was very patient and helped us in answering all our questions on every available feature of BMW X 1 and 3. The overall experience working with Carolyn was excellent! More

Tony Braich was great to work with: Transparent, honest, and knowledgeable. I would recommend him to anyone looking to buy a BMW. My only complaint is that when we picked up the car, there were smudges on and knowledgeable. I would recommend him to anyone looking to buy a BMW. My only complaint is that when we picked up the car, there were smudges on the passengers seat and the dashboard, especially on the cup holder. I felt like the service department could have done a better job in prepping the car for pickup More

I worked with Tony Braich and he was extremely professional and provided excellent customer service. I would recommend this dealership to anyone interested in a BMW. professional and provided excellent customer service. I would recommend this dealership to anyone interested in a BMW. More

Carolyn Fiala was a terrific Sales Rep. She was very knowledgeable in the BMW X3 that I purchased. I was initially reluctant to buy a new car because I can't stand high pressure sales. Carolyn was ver knowledgeable in the BMW X3 that I purchased. I was initially reluctant to buy a new car because I can't stand high pressure sales. Carolyn was very helpful, I enjoyed the experience with the dealership immensely. More

Recently my old BMW was needing more and more attention (and subsequently, money). I had finally reached the end of the rope and had decided to begin my search for a newer car. Dave helped me find the perf (and subsequently, money). I had finally reached the end of the rope and had decided to begin my search for a newer car. Dave helped me find the perfect car and even though I had not intended on trading in (and up!) that day, he along with Mike and everyone else had turned a nerve-wracking and quite sentimental experience into an exciting one. I had to leave the dealership no later than 12:30pm and early on Dave had promised he would have me leaving the dealership in my new car by that time. Based on some previous car buying experiences with other dealerships, I was extremely skeptical. He made sure that every person involved with my sales process stayed on schedule (it was so cute how everyone I spoke with would give me a countdown in minutes!!) and what do you know...I drove away at EXACTLY 12:30 right in time for work! My family and I have purchased BMWs and had them serviced by this dealership for 15 years and will continue for many more. Thank you Dave and everyone at Bridgewater BMW! More

The purchase process was smooth & professional . My parents & myself had purchased there previously . Everyone did everything to make me feel comfortable & valued as a repeat customer ! Life can be str parents & myself had purchased there previously . Everyone did everything to make me feel comfortable & valued as a repeat customer ! Life can be stressful ! Thanks for making the buying experience pleasurable !!! More

Overall we had an excellent experience with BMW of Bridgewater and we appreciate their efforts in making this purchase possible. We would very likely recommend this dealership to friends and relatives Bridgewater and we appreciate their efforts in making this purchase possible. We would very likely recommend this dealership to friends and relatives in the future. More

I was dropping my daughter's car off for a service appointment. Although the dealership had indicated that the part was in stock on the phone when the appointment was made, the part wasn't in stock. appointment. Although the dealership had indicated that the part was in stock on the phone when the appointment was made, the part wasn't in stock. The service writer was not friendly and indicated I should have a seat while she finished another order. The other order took quite a while, and the service writer took several breaks to drink her gatorade, but didn't indicate how much longer she would take to finish the initial order. I always thought that BMW took customer satisfaction seriously, but this service writer was not courteous or professional about handling the interaction. I will look for another dealership in the future. More

Great customer service.. Carolyn fiala was very attentive and helpful. The pickup of the vehicle was painless and hassle free. I would highly recommend this dealership. attentive and helpful. The pickup of the vehicle was painless and hassle free. I would highly recommend this dealership. More

I don't think I have experienced a better service advisor than Chad Renninger; he is extremely helpful - definitely the reason why I am coming back to BMW of Bridgewater, NJ. advisor than Chad Renninger; he is extremely helpful - definitely the reason why I am coming back to BMW of Bridgewater, NJ. More