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BMW of Bridgeport
Bridgeport, CT
1,778 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 06, 2018
Ramon Felix We had the best experience ever in visiting a dealership. Ramon was knowledgeable and not pushy at all. We felt very comfortable with him and everyone We had the best experience ever in visiting a dealership. Ramon was knowledgeable and not pushy at all. We felt very comfortable with him and everyone else that we encountered at the dealership. We would definitely recommend Ramon and the dealership to family and friends. Will definitely buy another vehicle here. More
by drguarino
Employees Worked With
Ramon Felix
December 06, 2018
Love this BMW dealership We’ve been going to this dealership for 15 years and really appreciate the personal care they give to us and they really stand behind their products. We’ve been going to this dealership for 15 years and really appreciate the personal care they give to us and they really stand behind their products. More
by sramos812
Employees Worked With
Tim the manager, Anthony the car genius, David Baylis, Mike Liberatore, Shane Devaney, Victoria Warner
December 03, 2018
You pay twice as much for service as you should 1. You charge twice of what it cost repairs to get done anywhere else, but I travel a lot, so it was easy for my wife to bring the car to you. Cost m 1. You charge twice of what it cost repairs to get done anywhere else, but I travel a lot, so it was easy for my wife to bring the car to you. Cost me an additional $400, but wife is happy. 2. Last repair on leaking seal not done correctly. It was done a few months ago, along with oil change, and I had to add 2 quarts of oil. When I asked your service person – Tayna I think, her response was "oh that's not unusual for a high mileage vehicle." I call xxxxxxxx. I have a Toyota truck with more miles and don't have this issue. You charged for a repair that was not done correctly, so now I will probably have to pay again at some point to have fixed, or keep adding oil. 3. I was there less than 3 months ago. Tires were fine, now you're telling my wife we need to replace them. Once again, I call xxxxxxxx. And your prices for tires are twice as high as competition. 4. You have the gall to try to sell me a new vehicle – I asked the sales person what my car was worth – you just had it in your shop – you have the service records – he couldn't even give me a ballpark. I am a busy person, I don't have all day to spend with your "sales" department blowing smoke up my butt then giving me little or nothing for my car. More
by NothappywithBMWbridgeport
Employees Worked With
Tona Zarrelli
December 01, 2018
Good Service Stopped into dealership for a minor problem. They informed me of upcoming services that were due and immediately arranged for a loaner car and appoint Stopped into dealership for a minor problem. They informed me of upcoming services that were due and immediately arranged for a loaner car and appointment. That’s why I’m a BMW owner! More
by Deni
Employees Worked With
Bernard Croker
December 01, 2018
Easy, smooth transaction Great overall experience from the sales person, Ramon Felix to the back office customer service people. Good overall follow up. Great job BMW of Bridg Great overall experience from the sales person, Ramon Felix to the back office customer service people. Good overall follow up. Great job BMW of Bridgeport !! Thank you More
by chrfesta
Employees Worked With
Ramon Felix, Victoria Warner
November 30, 2018
Excellent organize staff BMW Bridgeport’s presentation of 3 series new BMW’s was very friendly and profession. From my salesman Volkan to my test driver Anthony to Charles who BMW Bridgeport’s presentation of 3 series new BMW’s was very friendly and profession. From my salesman Volkan to my test driver Anthony to Charles who drove me home and back and Glen who instructed me on my new 320 everything was done to precision. I was totally impressed by everyone and I suggest they all get a raise. More
by MartyL
Employees Worked With
Volkan Gok, Victoria Warner, Anthony Dominicus
November 29, 2018
Service Your staff is wonderful. Tony was the go-to person for me. Excellent service. One hiccup however, when driver came to pick me up, they sent him to Your staff is wonderful. Tony was the go-to person for me. Excellent service. One hiccup however, when driver came to pick me up, they sent him to the wrong address. More
by LindaDel
Employees Worked With
Tony
November 28, 2018
Smooth Sailing Everything about our experience was on point. From the online customer service to our sales person Kelly, to the manger and financing dept. everyone w Everything about our experience was on point. From the online customer service to our sales person Kelly, to the manger and financing dept. everyone was very friendly, Kelly was very responsive and took care of everything before we arrived to pick up the car. The man who showed me how to set up everything in the car was so nice and knowledgeable! Highly recommend this dealership. More
by NinaT
Employees Worked With
Kelly Garvin, Kerri Belisonzi, Victoria Warner
November 28, 2018
Great experience I was driving and the oil light came up on my car. I pulled over and seen that the car was dipping oil. I called BMW and they was able to take me on t I was driving and the oil light came up on my car. I pulled over and seen that the car was dipping oil. I called BMW and they was able to take me on the spot and give me a loaner car so I can continue my day. They keep me updated and was to fix everything in one day. And my service guy was great. More
by JayBMW
Employees Worked With
Bernard Croker
November 26, 2018
Service Repairs We were traveling from out of town and Tona was very effective in making the repairs in the timeframe we needed our vehicle. Thank you. We were traveling from out of town and Tona was very effective in making the repairs in the timeframe we needed our vehicle. Thank you. More
by The Coopers
Employees Worked With
Tona Zarrelli
