BMW of Bridgeport

Service Needed an emergency floor module replaced. Received the installation within 24 hours. My experience started with the service manager that went out of Needed an emergency floor module replaced. Received the installation within 24 hours. My experience started with the service manager that went out of his way to resolve the issue. Through his delegated authority my vehicle was taken in the next day and problem resolved. More

Fantastic Service BMW of Bridgeport Service Department is always a pleasure to work with. The staff is always courteous and very knowledgeable. I recommend anyone who n BMW of Bridgeport Service Department is always a pleasure to work with. The staff is always courteous and very knowledgeable. I recommend anyone who needs service to use BMW of Bridgeport. More

Excellent service It was my first major service experience with my car. Tona was very helpful and walked me through all the details of the required service upfront. Sh It was my first major service experience with my car. Tona was very helpful and walked me through all the details of the required service upfront. She thoroughly and pleasantly explained the service and how long it would take. She was very easy to work with and was genuinely interested in making sure my service experience was positive. More

Very satisfied Very good experience on 4/16/19. No waiting. Kept my appointment right on time. My usual service rep was out ill, so I had another service rep calle Very good experience on 4/16/19. No waiting. Kept my appointment right on time. My usual service rep was out ill, so I had another service rep called Tona Zarrelli. She suggested that I go for a ride with one of the mechanics so that I could identify my concerns. His name was Matt. It was an excellent suggestion which led to the service team being able to pinpoint the car issues readily. Both Tona and Matt are great to work with and went above and beyond to make my experience with BMW a painless one. More

Sunny in Bridgeport Online searching for a slightly used X5 brought us to this dealership for the first time. Staff could not have been more welcoming, organized, or hon Online searching for a slightly used X5 brought us to this dealership for the first time. Staff could not have been more welcoming, organized, or honest in their interaction with us. Ramon Felix was friendly, patient, and well-reasoned during price negotiations, and Victoria Warner actually made the financing process a breeze with her good humor, clear explanations, and customer-focused recommendations. Similar to what they sell, this operation is a well-oiled machine. More

Left Benz for BMW! Kelly was the best! Great customer service across the board with every employee! I appreciate the great service and headache free car deal. I love my Kelly was the best! Great customer service across the board with every employee! I appreciate the great service and headache free car deal. I love my new car! More

Excellent service Customer service is excellent. Very hard to get that these days. Service is always above and beyond and always with a smile. Why go anywhere else? Customer service is excellent. Very hard to get that these days. Service is always above and beyond and always with a smile. Why go anywhere else? More

I would highly recommend this dealership. The people who work here are incredibly helpful and accommodating. I am able to get my car serviced and make it to work on time! The people who work here are incredibly helpful and accommodating. I am able to get my car serviced and make it to work on time! More

All good in the service department, every time Been coming here for years - first class operation with great customer-oriented service that is year after year refining and streamlining processes to Been coming here for years - first class operation with great customer-oriented service that is year after year refining and streamlining processes to make it easier and more convenient to get in and out fast--and my experience is they get the service/repair job done well. More

EXCELLENT service staff The staff is extremely knowledgeable and polite Easy to get questions answered Tona Zarelli is the best The dealership is clean and comfortable The staff is extremely knowledgeable and polite Easy to get questions answered Tona Zarelli is the best The dealership is clean and comfortable A pleasure to visit More