BMW of Bridgeport
Bridgeport, CT
Filter Reviews by Keyword
By Type
Showing 1,771 reviews
Had an absolutely wonderful experience purchasing my new vehicle here. My salesman Mike was fantastic and went above and beyond to make my experience enjoyable and more importantly, fast! I'll definitely be vehicle here. My salesman Mike was fantastic and went above and beyond to make my experience enjoyable and more importantly, fast! I'll definitely be returning for future purchases. More
I would need to write the great American novel to express my feelings and pleasure about my experience with the staff I identified below...Jonathan was a pleasure to meet and work with since he was more than my feelings and pleasure about my experience with the staff I identified below...Jonathan was a pleasure to meet and work with since he was more than willing to provide me with any information and examples of the car I wanted...two different vehicles since I wasn't really interested in the first one. I by chance saw the one that I was interested in and Jonathan went and got the key and gave me the full tour of it. We talked about several different scenarios about taking ownership and I settled on leasing only to change my mind the next day and I decided on purchasing the vehicle. This is where Victoria went out of her way to patiently provide examples until I was satisfied. Everything finally fell into place and Glen took over to guide me through the vehicle, what a storehouse of knowledge with a great personality like the others I mentioned. Finally, I couldn't ask for a more understanding manager in Chris. He was respectful in handling my personal requests with respect to the final purchase price and displayed enthusiasm for my final decision to purchase the 330. In conclusion, the staff that assisted me in the purchase was the reason why I have purchased my third BMW since 2010. I have no hesitation in recommending anyone that is looking for a BMW to contact any of the above people. One last thing that impressed me about Jonathan was his ability to converse with me about things we had in common...what a great salesperson. Thanks again. RAC More
On my 2nd Bimmer from BMW of Bridgeport and they have always provided outstanding and personalized service that I have come to really appreciate. Everyone from the sales to service department really trie always provided outstanding and personalized service that I have come to really appreciate. Everyone from the sales to service department really tries their hardest to make the customer happy. More
Everyone I encountered at this dealership is pleasant and easy to talk to from the person at the front desk to the sales team. I was not impressed with the woman in charge of financing and paperwork, howeve easy to talk to from the person at the front desk to the sales team. I was not impressed with the woman in charge of financing and paperwork, however. Scaring people into spending thousands of dollars on maintainence plans and gap insurance was a turn off and when I said no thank you, she called me crazy and showed me a list of people on her computer who made the “same mistake”. Im not sure if she makes a commission on the upsells, but it was a little much. Love my salsa team though!! More
The dealership was wonderful. Service was great and the sales department was outstanding. I will definitely be back for service (Kenng Ayala) and for sales (Lee) sales department was outstanding. I will definitely be back for service (Kenng Ayala) and for sales (Lee) More
BMW 330XI Lee was well informed, efficient, and friendly. Victoria was very professional and friendly, as well. They were totally customer focused. Obviously we Lee was well informed, efficient, and friendly. Victoria was very professional and friendly, as well. They were totally customer focused. Obviously well trained in the vehicles but customer centric. It was a pleasure to do business with them. More
I went in to buy/lease a new BMW 540i X. Jonathan was efficient, friendly and informative. Victoria was very professional but also friendly. They were totally customer focused. Obviously w Jonathan was efficient, friendly and informative. Victoria was very professional but also friendly. They were totally customer focused. Obviously well trained in the vehicles but customer centric. It was a pleasure to do business with them. Anthony obviously knows the vehicle well and was very helpful. There was a lot of information on the electronics in particular that I hope I retained. More
fantastic- best service I have ever had. very complete, ensuring everything was fixed. Other near by BMW dealers like to make you bring your car back multiple times tell you your car doesn’t have an issue ensuring everything was fixed. Other near by BMW dealers like to make you bring your car back multiple times tell you your car doesn’t have an issue when it actually does. More
Great BMW Dealer – Everyone was very friendly and helpful I am from NJ and drove up to Bridgeport, CT to check out a certified Pre-Owned BMW that I was interested in. It was definitely worth the time/trip. Sa I am from NJ and drove up to Bridgeport, CT to check out a certified Pre-Owned BMW that I was interested in. It was definitely worth the time/trip. Sales and Finance were very professional and friendly. I would definitely recommend this dealership to anyone out there. CAR IS AWESOME!! More
Seamless experience I decided to take the plunge on a CPO 5 series and started my shopping close to home in Bridgeport. First stop and I am treated to smiles and an offe I decided to take the plunge on a CPO 5 series and started my shopping close to home in Bridgeport. First stop and I am treated to smiles and an offer of a hot coffee or cold drink. I then was linked up with Charles from their sales staff and learned that he was formerly a "BMW Genius" and had been promoted to sales. A.) I love it when companies promote from within and B.) who better to demo a car than a product "genius"? I informed Charles of the vehicles I wanted to see / drive and we were off on a spirited run up route 8 / 25. Charles explained many features of the vehicle, pointed out key features that made the car both elegant and fun to drive. We got back to the dealership and looked at another ride but the "first impression" car was perfect for me. After some easy paperwork and a very fair offer on my trade in, I was shaking hands on my "new to me" 2016 535xi, a CPO car with only 32K on the odometer. Charles then introduced me to Victoria in the finance department and she and I went through the paperwork and extended warranty options. I never felt pressured, but properly informed as she explained the many protection options available to me. Again, a long term employee of the dealership who was a pleasure to work with. The car was detailed and ready to go for me to pick up only hours later, when I was introduced to Glen, the BMW Genius that paired my phone, explained many of the vehicles options. He showed me how to safely operate a powerful on board infotainment / navigation system using 100% voice prompts. Glen was very safety conscious, explaining that a driver's concentration is on the road, and the car supports that level of concentration. Yet another BMW of Bridgeport employee whose pride in his work showed. I would recommend visiting my new friends in Bridgeport if you are in the market for a new or pre-owned car, and I would highly recommend Charles, a young guy who knows these vehicles inside out. More