BMW of Bridgeport
Bridgeport, CT
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Quick and easy leasing and turn-in This lease is the third I have undertaken with this dealership. The sales person was different each time. Both Susan Ritzer,the leasing specialist, This lease is the third I have undertaken with this dealership. The sales person was different each time. Both Susan Ritzer,the leasing specialist, and Jonathon Tamburro, the salesman, were informative and helpful throughout the process. the best thing about the process was how short it was. I told the salesman what I wanted in the new car on Wednesday; he located it almost immediately; he brought it to my house for a test drive on Thursday; I reviewed papers on Thursday afternoon and used a charge card to make the cash payment; and signed the papers and took deliver on Friday. Susan Ritzer had told me that BMW Finance would giver me a 2 cent discount per mile for any overage. I took care of that on Thursday as well. I have bought and leased many cars. This process was the easiest with no issues. More
Leased a 2020 X3 Very reasonable, responsible, and friendly staff. They were understanding of my preferences and willing to work with me. I was impressed by the quick Very reasonable, responsible, and friendly staff. They were understanding of my preferences and willing to work with me. I was impressed by the quick turn around and fairness of the process. More
Customer service Well, overall I certainly recommend this service department. My only “complaint “ is I had to reach out to them to get an updates. They should have b Well, overall I certainly recommend this service department. My only “complaint “ is I had to reach out to them to get an updates. They should have been first to reach out to me and let me know what was going on. I expect great customer service. More
Great Sales Experience!!! In one day Jonathan Tamburro got us the exact car we wanted at the price we wanted. Other BMW dealers could not deliver this. Great guy, great exper In one day Jonathan Tamburro got us the exact car we wanted at the price we wanted. Other BMW dealers could not deliver this. Great guy, great experience! More
Efficient Work! Wonderful Experience when returning my lease vehicle, Susan Ritzer is friendly, professional, and experienced. She explained everything I need to kno Wonderful Experience when returning my lease vehicle, Susan Ritzer is friendly, professional, and experienced. She explained everything I need to know before I came in and show me how to process my document. More
Fast and Easy Volcan made the transaction as simple as possible. He dealt with my busy schedule and I was in and out of the dealership with my new car in 45 min. Volcan made the transaction as simple as possible. He dealt with my busy schedule and I was in and out of the dealership with my new car in 45 min. Everyone that I dealt with at the dealership was very professional, helpful and friendly. I just want to thank everyone involved in helping me get my new car. I love it! Erin H. More
Awesome experience. Would go back and do business again . Joe and Jonathan did a great job . The finance manager was great too . Char loves the car Joe and Jonathan did a great job . The finance manager was great too . Char loves the car More
What a great customer experience! Wasn’t sure what to expect with all the covid restrictions. Everyone was helpful and made sure I was comfortable while visiting the showroom. Found the car I wanted, ha expect with all the covid restrictions. Everyone was helpful and made sure I was comfortable while visiting the showroom. Found the car I wanted, had a test drive, made the deal all in one visit and picked up the car the next day. Thanks Lee Lopez for making it happen so fast. More
Outstanding service visit. Tona promised four tires snd alignment could be done on the Friday before Memorial Day in four hours — she delivered in less time by actively managing the process. Thank you! alignment could be done on the Friday before Memorial Day in four hours — she delivered in less time by actively managing the process. Thank you! More