BMW of Bridgeport

Susan represented BMWFS and me fairly for my lease return during COVID. Her excellent client skills exceeded my expectations. She is an asset for you! during COVID. Her excellent client skills exceeded my expectations. She is an asset for you! More

Great experience I purchased my car during the covid pandemic and the sale was so safe and secure. Kelly was our salesman and he was very professional and returned ca I purchased my car during the covid pandemic and the sale was so safe and secure. Kelly was our salesman and he was very professional and returned calls in a timely matter. Most of the negotiating and paperwork was done over the phone so when we arrived it was just a lot of signing and I drove out with my car. Definitely would recommend this dealership and Kelly as a salesman. More

I was not happg this time. I usually have Bernard C as my advisor and he does an amazing job always sets me at ease I trust when he says I need a repair I truly do need it. This time Bernard was not availabl advisor and he does an amazing job always sets me at ease I trust when he says I need a repair I truly do need it. This time Bernard was not available and I met a nice gentleman as my advisor but by time he got done with my car he found so many things wrong I felt like I got taken advantage of I feel he passed the bill to increase his commission I don’t believe he had my best interest in mind when he processed my car. More

I cannot say enough good things about the quality of service at this establishment. I’ve been shopping around for a late model pre-owned luxury SUV for weeks and BMW of Bridgeport really stood out in te service at this establishment. I’ve been shopping around for a late model pre-owned luxury SUV for weeks and BMW of Bridgeport really stood out in terms of white glove client service. Kelly Garvin immediately greeted me upon arrival and my vehicle was ready for a test drive. Shortly thereafter we agreed on a fair sale price for my trade-in and new vehicle. No high pressure sales, no bait and switch, no hidden or last minute charges such as that encountered at other dealers. I will drive out of my way to purchase a car again from Kelly, even though there is a closer bmw dealer within 8 miles from my home. More

Leased a 2020 X3 Very reasonable, responsible, and friendly staff. They were understanding of my preferences and willing to work with me. I was impressed by the quick Very reasonable, responsible, and friendly staff. They were understanding of my preferences and willing to work with me. I was impressed by the quick turn around and fairness of the process. More

Quick and easy leasing and turn-in This lease is the third I have undertaken with this dealership. The sales person was different each time. Both Susan Ritzer,the leasing specialist, This lease is the third I have undertaken with this dealership. The sales person was different each time. Both Susan Ritzer,the leasing specialist, and Jonathon Tamburro, the salesman, were informative and helpful throughout the process. the best thing about the process was how short it was. I told the salesman what I wanted in the new car on Wednesday; he located it almost immediately; he brought it to my house for a test drive on Thursday; I reviewed papers on Thursday afternoon and used a charge card to make the cash payment; and signed the papers and took deliver on Friday. Susan Ritzer had told me that BMW Finance would giver me a 2 cent discount per mile for any overage. I took care of that on Thursday as well. I have bought and leased many cars. This process was the easiest with no issues. More

During a stressful time the process of leasing a car was quick and easy!! I love my new X3 this is my second car from Volkan. quick and easy!! I love my new X3 this is my second car from Volkan. More

Customer service Well, overall I certainly recommend this service department. My only “complaint “ is I had to reach out to them to get an updates. They should have b Well, overall I certainly recommend this service department. My only “complaint “ is I had to reach out to them to get an updates. They should have been first to reach out to me and let me know what was going on. I expect great customer service. More

Great Sales Experience!!! In one day Jonathan Tamburro got us the exact car we wanted at the price we wanted. Other BMW dealers could not deliver this. Great guy, great exper In one day Jonathan Tamburro got us the exact car we wanted at the price we wanted. Other BMW dealers could not deliver this. Great guy, great experience! More

Efficient Work! Wonderful Experience when returning my lease vehicle, Susan Ritzer is friendly, professional, and experienced. She explained everything I need to kno Wonderful Experience when returning my lease vehicle, Susan Ritzer is friendly, professional, and experienced. She explained everything I need to know before I came in and show me how to process my document. More