BMW of Bridgeport | Page 174

I had my 2003 X5 serviced at Bridgeport BMW and dealt with Walter Modeen. He explained what needed to be and how long I should expect to be with out a car, and provided a loaner car. It was a great exp with Walter Modeen. He explained what needed to be and how long I should expect to be with out a car, and provided a loaner car. It was a great experience and I will be having my X5 serviced at BMW Bridgeport from now on. More

Kurt worked on getting us a good deal in terms of price and quality. He was attentive and made the process quite easy. I have contacted him subsequenlty about a new car and he has also been responsive and quality. He was attentive and made the process quite easy. I have contacted him subsequenlty about a new car and he has also been responsive Thank you for this opportunity to talk about the salesperson More

Went to BMW of Bridgeport to look at a 325xi for my 70 year old aunt. Walter was the first to welcome us he was very helpful made us feel right at home. By the time we were done we felt like we we dealin year old aunt. Walter was the first to welcome us he was very helpful made us feel right at home. By the time we were done we felt like we we dealing with a family memeber not a car dealer. I would recommed them to anyone. More

After what was now my second experience in the BMW Service department [both with Walter], I am confident in saying that my experience[s] have been nothing but impressive. Having dealt with many other Service department [both with Walter], I am confident in saying that my experience[s] have been nothing but impressive. Having dealt with many other service departments of multiple different car manufacturers in the past, I have learned to notice convenience and customer appreciation, which everyone I've dealt with at BMW of Bridgeport exudes. I would highly recommend their Service Department for any BMW issues that may come up over the life of the vehicle. More

I have had nothing but a positive experience with the dealership, sales and service advisors. Jodee Seiders in sales and Tona Zarrelli in service are "go-to" people with excellent customer relation skill dealership, sales and service advisors. Jodee Seiders in sales and Tona Zarrelli in service are "go-to" people with excellent customer relation skills. I will definitely return to the dealership. More

A lot of car dealers in my experience can be very good at what they do...but they do not think about the Customer beyond the immediate need. Walter Modeen, and BMW of Bridgeport, really understood what was what they do...but they do not think about the Customer beyond the immediate need. Walter Modeen, and BMW of Bridgeport, really understood what was going on with me and my car, and went the extra mile. They were so good, that I asked Walter's advice on my son's Mustang...I had hoped they would service it there! Everything is organized, efficient and friendly. I actually thought the young lady at the reception desk was someone my kids knew since she was so nice to me. There is no doubt in my mind that this is where I will buy BMWs and have mine serviced in the future. You folks have a real winner here. More

BMW coined the phrase, “The Ultimate Driving Machine” and for good reason too, however, BMW of Bridgeport has further enhanced the overall driving experience by beginning the process with ultimate customer s for good reason too, however, BMW of Bridgeport has further enhanced the overall driving experience by beginning the process with ultimate customer satisfaction in mind. Through an unexpected turn of events brought on by a highly pleasant and upbeat individual, I found myself embarking on a journey that I wouldn’t soon regret. I am not going to detail my whole enjoyable experience, but just say: How it began…I was just looking to grab some information on the M3 (get in, get out!) What I found…Someone that was extremely knowledgeable and had me feeling very “at home” – never felt a sales pitch coming on, just a genuine concern to help answer my questions which lead me to ask more of them. What I got...Was motivated! Her charismatic nature and joy of talking cars was great. It reminded me why I was a BMW enthusiast. What I bought...And yes I did end up buying, not an M3, even better (thanks to her), an M5, which words don’t do that experience justice – except “Thank you Jodie”. What I received...Aside from the obvious, was a truly enjoyable buying experience that all should have the pleasure of experiencing!!!! The staff at BMW of Bridgeport is second to none! Jodie Seiders was fantastic and made the whole process seem effortless. She continues to be a great contact if I ever need help or have questions about anything. She, along with others, makes it easy to highly recommend BMW of Bridgeport! More

The overall experience at BMW of Bridgeport is always a pleasant one as I am learning. Thanks to Walter Modeen in the service department, he has picked up where Jodie Seiders left off, and has kept the cu pleasant one as I am learning. Thanks to Walter Modeen in the service department, he has picked up where Jodie Seiders left off, and has kept the customer satisfaction first and foremost. He consistently goes above and beyond to meet my service needs. If necessary, I'm always offered a loner car and he always keeps me informed throughout the service process. He is extremely knowledgeable and I value his input along with his recommendations on improvements to my vehicle. More

I was pleasantly surprised to find Tona Zarrelli, my service advisor from Lexus at Bridgeport of BMW. She had always taken such good care of me in the past--she is thorough, friendly, efficient and pro service advisor from Lexus at Bridgeport of BMW. She had always taken such good care of me in the past--she is thorough, friendly, efficient and professional and the only thing that has changed is the car! Moses (also formerly of Lexus) gave me a lift to my office and brought me back to pick up my car. They made it easy to accomplish my service on a hectic work day! I look forward to buying my next BMW from her! Thank you Tona and Moses! Best, Caroline More

Walter has demonstrated in several occasions to be very customer focused. His attitude is always friendly and courteous. He is very knowledgeable in his space. He always provides detailed information tha customer focused. His attitude is always friendly and courteous. He is very knowledgeable in his space. He always provides detailed information that makes the customer feel comfortable with the work being performed. He is very accommodating, professional and has an outstanding personality. The type of person that makes you feel confident that the vehicle is getting the best service and build the type of trust to enable you to return to this dealership. More