BMW of Bridgeport
Bridgeport, CT
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Kurt is very good to work with and easy going. I appreciated the fact he didn't engage in the hard sell schtick I encountered at two other BMW dealerships in Connecticut. My new car was delivered on appreciated the fact he didn't engage in the hard sell schtick I encountered at two other BMW dealerships in Connecticut. My new car was delivered on time and was built according to the specifications of the deal. Two weeks after receiving my car Kurt followed up with a courtesy call making sure all was well. Overall I am very satisfied with my BMW of Bridgeport experience and will recommend the dealership in the future. More
Kurt Kressu our (sales) person was extremely Kurt Kressu our (sales) person was extremely knowledgeable about the BMW product line. He also took time to review the detailed information about the Kurt Kressu our (sales) person was extremely knowledgeable about the BMW product line. He also took time to review the detailed information about the car and financing of the car. His follow up email and the service he provide when the car we just purchase required on of the head lights to be replaced. The service was wonderful.I would always feel comfortable purchasing a car from Kurt and the Bridgeport BMW. More
I purchased a ne car, ordered what I wanted. It came through as ordered, was ready for me when the dealer said it would be. He explained the operations of the car and has called me to see if I have an through as ordered, was ready for me when the dealer said it would be. He explained the operations of the car and has called me to see if I have any new questions and reminded me that he was there for any help that I might need. I am a happy customer. More
I'm a first time BMW buyer. The staff at BMW of Bridgeport couldn't have been more welcoming and courteous. Kurt Kressu was terrific to work with. He answered all questions, was patient during my Bridgeport couldn't have been more welcoming and courteous. Kurt Kressu was terrific to work with. He answered all questions, was patient during my decision process, and was great with following up with me after purchase. The certified pre-owned that I purchased needed some paint touch ups, as well as, buffing out some scratches. When I picked up the car, it looked like new. I also got a fair price on my trade-in, in addition to the terrific price on the car. After that experience, I would definitely purchase again from this dealer. More
My experience with BMW of Bridgeport was great!!! Kurt Kressu was a wealth of knowledge from start to end. He paid great attention to detail and had much patience with helping me find the exact vehicle I Kressu was a wealth of knowledge from start to end. He paid great attention to detail and had much patience with helping me find the exact vehicle I wanted!! In addition, Tim Coughlin was instumental in getting me a great car for a great price!! He went above and beyond to help me purchase my 2011 335ix - right off the showroom floor!!! Hats off to Jeff Pearce as well, who was very informative during the finacial process. I have never been to a car dealership with such friendly, outgoing and knowledgeable individuals. I've gotton a lot of compliments on my new vehicle already. Anyone I know in the market for a new or used BMW, I will certainly send them to BMW of Bridgeport to check out Kurt, Tim and Jeff!!! Way to go BMW of Bridgeport!! Erica More
My wife and I worked with Tom Ballou. He was fantastic and actually made the experience enjoyable. He put us at ease; gave us what I consider to be a good deal; made candid, money-saving recommendations; and actually made the experience enjoyable. He put us at ease; gave us what I consider to be a good deal; made candid, money-saving recommendations; and even walked our dog while we worked out the financing with Jeff. Jeff was also a delight to work with. In Tom 's absence, John R. gave us the final walk-through of the car. He was also patient and helpful. I would have given everyone and every thing a perfect rating, but when we picked up the car, a few touch up paint items were not done and certain areas of the interior of the car had not been adequately detailed. But, these were minor in comparison. I would recommend Tom to anyone and would definitely use him and BMW of Bridgeport again. - L. Donofrio More
I worked mainly with John on my M6 Convertible. It was a very good experience. I had no issues or problems with the transaction. They were reasonable on the pricing. I did a bit of price negoatiating and very good experience. I had no issues or problems with the transaction. They were reasonable on the pricing. I did a bit of price negoatiating and they were fair with the process; not at all advesarial or tough. I felt treated very fairly and got what I consider to be a great deal. There we a few items I wanted done before delivery and these were handled exactly as they said; no hassels. Communication was excellent. John took some vacation during the sales process, but he still answered his e-mails and voice mails promptly. They always got back within 1 business day, or less. Jeff of the Finance Dept was prompt and informative as well. They shipped the car out to Dallas and this too went well. A friendly, professional dealer and I would use this dealer again and had absolutley no problems, or issues. They made buying a BMW very easy and pleasant, which is not always the case with BMW dealers around the country. More
I recently leased a new BMW from BMW of Bridgeport and this was a really great experience. The sales staff were all friendly but especially my sales associate, Tom Ballou, who worked so hard to help me t this was a really great experience. The sales staff were all friendly but especially my sales associate, Tom Ballou, who worked so hard to help me to order the car of my dreams! He had me look at, and sit in another sales assoc. new 128i that was brand new, to help me see what all the latest options looked like and how they would work for me. This personalized service, along with a friendly staff made my decision to lease/purchase from this dealership so easy. They are all very professional and knowledgable about their products, they strive to make the purchase fun and easy. You can go online and actually see your car being made at the factory in Germany. The transition from the trade in of my old car to purchasing my new car was seamless and very easy. I got a fair deal on my trade in and I am THRILLED with my new car!!! The BMW 128i with the M package is just an incredible car---very fast, handles like a dream, shifts like a race car. You feel like you are in a high tech/high powered machine---SO FUN! More
This was my first time purchasing a BMW, and I was anxious, not knowing the process and how it would work. Kurt Kressu was understanding, patient and explained every detail (sometime more than once). anxious, not knowing the process and how it would work. Kurt Kressu was understanding, patient and explained every detail (sometime more than once). He worked hard to understand my needs and matched them perfectly. He found the exact car I wanted--with all the features, even the right color--at a great price. He paid attention to the details and therefore my experience was simply exceptional. I'll certainly be back for my next car. More
After 6 months of car shopping more than 18 dealerships within a radius of 40 miles of our home, we were very grateful to have found Bridgeport BMW. Leo Caputo was knowledgeable, friendly, honest, efficien within a radius of 40 miles of our home, we were very grateful to have found Bridgeport BMW. Leo Caputo was knowledgeable, friendly, honest, efficient, responsive and kept us informed. Jeff Pearce did an outstanding job explaining our loan, other options, and answering our questions. Bob and I were also impressed with customer feedback we found online, especially your response to unfounded criticism! My dad owned a Buick dealership in Queens and “volunteered” all five kids to work in sales, service and the back office while we were growing up. He impressed upon each of us honesty and customer service. I know it when I see it, and look forward to a long relationship and referring our friends! More