BMW of Bridgeport

When I called Bmw of Bridgeport regarding a BMW X5 3.5i I ended up speaking to Kurt. Kurt answered all my questions and was very helpful. Any information that I requested he sent it to be as soon as possible ended up speaking to Kurt. Kurt answered all my questions and was very helpful. Any information that I requested he sent it to be as soon as possible. He gave me a great price and we finalized the deal within 2 hours. I didn't even need to negotiate with Kurt and he didn't give me any pressure putting down a deposit. I'm very confident that he will take me when the car arrives. I would definitely recommend him to all my friends. More

This is the third car I have gotten at BMW of Bridgeport and the second time I have worked with Kurt Kressu. Kurt has always treated me in a friendly and professional way. He is honest and forthright in h and the second time I have worked with Kurt Kressu. Kurt has always treated me in a friendly and professional way. He is honest and forthright in his manner and I appreciate that tremendously. In addition to Kurt, the overall experience I have had with this dealership, from sales to service and every individual has been great. This is the reason I keep coming back to them. More

Kurt Kressu was great to work with. I had a very good experience and would purchase the next vehicle with this dealer again in the future. experience and would purchase the next vehicle with this dealer again in the future. More

If this would have a 10 button I would press it. It was a great experience and great service.I got exactly what I wanted and more. great experience and great service.I got exactly what I wanted and more. More

Our experience purchasing our first car from Mike was fantastic. He was friendly, helpful and never pressured us in any way. Mike is extremely knowledgeable on all aspects of cars enabling us to have hig fantastic. He was friendly, helpful and never pressured us in any way. Mike is extremely knowledgeable on all aspects of cars enabling us to have high confidence and trust in him. I will be referring all my friends and family to him. Thanks for all your help Mike. We are very happy with our purchase. More

Tom is very knowledgable and has the right balance of following up to maintain interest and momentum. A pleasure to deal with, as was the entire dealership. following up to maintain interest and momentum. A pleasure to deal with, as was the entire dealership. More

My 09 335xi MSport coupe was coming to the end of the lease term and I took a trip to BMW of Bridgeport to speak with Mike about purchasing a new vehicle. Needing more room, Mike pointed me towards the n lease term and I took a trip to BMW of Bridgeport to speak with Mike about purchasing a new vehicle. Needing more room, Mike pointed me towards the new 2013 X1 MSport. As I am very particular, Mike was very patient with me and answered all my questions to help me build the new vehicle I was looking for. Once the vehicle came in I fell in love with it and would Highly recommend BMW Bridgeport and Mike Liberatore to anyone looking for a BMW! I have had a great experience dealing with the rest of the staff as well regarding finance and lease end return. 10/10 in my book! More

This dealership is one of the worst I have had the misfortune to do business with. I purchased a "Certified Pre-owned" automobile from them. I live in RI and specifically chose this dealership becau misfortune to do business with. I purchased a "Certified Pre-owned" automobile from them. I live in RI and specifically chose this dealership because they had the car I wanted and they seemed like a large, reputable dealer. Wow! Was I mistaken! I was working with Jason Gellatly who was very nice during the sales process and we quickly agreed on a price. He even offered to have the car registered in RI. I mentioned that was necessary as I felt we could handle it and it was an unnecessary imposition on the dealer. However, Jason convinced me that this is something they do every day and it would be much easier if they did it for me so I agreed. (Mistake #1). When I returned several days later to sign the final papers and pick up the car, I was told I had to pay an additional $300 for the registration process. I tried to cancel them completing the registration and do it myself but the paper work was complete and there was no one who could redo the papers and I didn't want to return another time so I agreed to the additional $300. (Mistake #2). I drove the car home with a dealer's plate and waited for the registration. After a couple of weeks I called the salesman - Jason - to ask him what the delay was. He never returned any of my calls so I called the Certified Pre-Owned Manager - Bill Greene. He never returned my call but his secretary did and said she would check on it. Bottom Line: I received the registration almost a month after I purchased the car. Now I wanted to be reimbursed for the addition charge of $300 less the cost of registration - $65. I made several more calls to Mr. Greene with little luck. While this was going on, I took the car to be inspected for the RI required inspection sticker. Imagine my shock when I was told the car needed new struts and mounts in the front-end and the car would not pass inspection without them. Total cost of this repair - $750. Bottom Line - I made numerous calls to Mr. Greene and eventually received a check for a little over $900. They still owe me $36.43 and I still have the dealer plate I used to originally drive the car home. That plate is going to cost them $36.43 to get me to return it to them. Also, when Mr. Greene agreed to pay to replace the struts, he told me that they would not honor the warrantee any further regardless of any more problems I had with the car. I have now had the car for three months and the brakes need to be replaced. So when this dealership offers a warrantee on a vehicle, it is worthless. Avoid this dealership at all costs! More

In December 2009, I signed a 3 year lease for a 3 Series BMW that is coming to an end. Lauren from the business office reached out to me via e-mail and set up an appointment to discuss options for us to con BMW that is coming to an end. Lauren from the business office reached out to me via e-mail and set up an appointment to discuss options for us to consider at the conclusion of the lease. We were greeted promptly by Lauren and she introduced us to Michael Liberatore as our service representative. Michael asked a lot of questions about our satisfaction with BMW, what we were looking for in terms of a new style and then took us out and showed us new models, BMW enhancements and matched us up with 3 cars that fit our lifestyle. Michael was just terrific and we ended up with a new BMW X-3 which we are just ecstatic about. More

Worth the extra drive for excellent customer service! Very prompt in getting answers to questions, findi g what car you are looking for and willing to work with you to get a reasonable deal. Very prompt in getting answers to questions, findi g what car you are looking for and willing to work with you to get a reasonable deal. More