BMW of Bridgeport

THIS BMW OF BRIDGEPORT DEALERSHIP WAS RECOMMENDED TO ME THIS BMW OF BRIDGEPORT DEALERSHIP WAS RECOMMENDED TO ME BY A CO-WORKER. I WAS LOOKING TO TRADE IN MY LARGE SUV, YUKON DENALI XL, FOR AN EVEN TRADE THIS BMW OF BRIDGEPORT DEALERSHIP WAS RECOMMENDED TO ME BY A CO-WORKER. I WAS LOOKING TO TRADE IN MY LARGE SUV, YUKON DENALI XL, FOR AN EVEN TRADE INTO A SMALLER SUV, LIKE THE X5 OR X6. I ASKED MY SALESPERSON WHAT MY OPTIONS WERE FOR THE TRADE IN PRICE THEY HAD GIVEN TO ME. THE TRADE IN PRICE QUOTE OF MY DENALI WAS SUBSTANTIALLY HIGHER AT BRIDGEPORT BMW THAN ANY OTHER DEALERSHIP I HAD VISITED. THE SALESPERSON, MIKE LIBERATORE, KNEW HIS INVENTORY EXTRMEMLY WELL AND TOOK INTO CONSIDERATION MY BUDGET CONSTRAINTS. I WAS ADAMANT THAT I COULD NOT PUT OUT ANY MONEY TO GET A BMW THAT MET MY NEEDS. AFTER 3 MONTHS OF SCHEDULING TEST DRIVES OF VARIOUS X5'S AND X6'S, I WAS NOT THRILLED WITH THE EXPERIENCE OF THE DRIVES. I HAD DRIVEN INFINITIS, AND LEXUS, AND LIKED THE DRIVE BETTER IN THOSE VEHICLES THAN THE 2009 X5'S AND X6'S THAT I DROVE. MIKE EXPLAINED THAT I MIGHT LIKE THE DRIVE OF A NEWER X3. I WAS HESITANT, BUT TOOK THE TEST DRIVE AND WAS THRILLED!!! I WAS AFRAID I WAS GOING TO BE GETTING LESS OF A CAR WITH THE X3, BUT HE EXPLAINED THE KEY DIFFERENCES AND SAID I WOULD BE VERY THRILLED WITH IT IF PUT UP AGAINST THE OLDER MODEL X5'S. HE WAS RIGHT. HE AND DON FROST WORKED WITH ME ON MY BUDGET, I WAS AFRAID THE 2012 DEMO X3 WOULD BE OUT OF MY REACH FINANCIALLY, BUT THEY FOUND DEALER INCENTIVES AND MADE ROOM FOR THIS CAR IN MY LIFE. OVER THE MONTHS THAT I WAS DEALING WITH MIKE, I MADE MANY APPOINTMENTS WITH HIM TO DRIVE OR VIEW A CAR. I WAS ALMOST ALWAYS LATE OR COULDN'T KEEP THEM. MIKE LIBERATORE NEVER BLINKED, HE WOULD SAY "NO WORRIES, WE WILL GET TO IT ANOTHER DAY". HIS PATIENCE WAS PHENOMENAL AND HIS CALMING, UNFETTERED PERSONALITY PERFECTLY MATCHED MY HECTIC HAPLESS LIFESTYLE. HE WAS SO VERY EFFICIENT!!! ONCE I FINALLY DECIDED ON THE CAR, HE MADE IT HAPPEN WITHIN HOURS!!! HE WANTED TO MAKE SURE THE CAR WAS DETAILED EXTENSIVELY, SO WHEN I WENT TO PICK IT UP, IT WASN'T READY!! I HAD TWO APPOINTMENTS WITH IN THE NEXT HOUR OR TWO, SO HE GAVE ME A LOANER VEHICLE TO GO TO THE APPOINTMENTS AND TO PICK UP MY KIDS, THEN I WENT BACK TO THE DEALERSHIP AND MY CAR WAS READY. HE TOOK SOOO MUCH TIME TO GO OVER THE FUNCTIONS OF THE CAR. HE REALLY KNEW EVERY SINGLE DETAIL ABOUT THE CAR. I WAS VERY VERY IMPRESSED WITH HIS KNOWLEDGE. HE EVEN OFFERED TO SHOW ME HOW I COULD UNTILIZE SOMETHING IN MY OTHER OLDER BMW, THAT I WASN'T AWARE WAS A POSSIBILITY. DON FROST MADE A POINT TO MAKE SURE HE WAS THERE WHEN I PICKED UP THE CAR. I FELT LIKE ROYALTY AT THIS DEALERSHIP!!! I WAS ONLY BUYING A USED CAR, AND THEY MADE ME FEEL LIKE I WAS BUYING A BRAND NEW 7 SERIES VEHICLE!!!!MIKE EVEN REFERRED AN INSURANCE PERSON TO ME WHO WAS ABLE TO SAVE ME 3,400.00 A YEAR IN VEHICLE INSURANCE FOR BOTH OF MY BMW'S. I WISH I COULD DEAL WITH PROFESSIONAL PEOPLE SUCH AS THESE IN ALL ASPECTS OF MY LIFE. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE AND EVERYONE. More

This is my second time buying a car from BMW of Bpt. But it's many years. I was pleased with professionalism of Lisa. She had been recommended by a friend. She was not pushy and respected my decisions and it's many years. I was pleased with professionalism of Lisa. She had been recommended by a friend. She was not pushy and respected my decisions and the time I took to make my decision. And answered all my questions. The customer service of BMW is great and I for one appreciate it. More

I was looking for a used 2010 Audi A3 TDI with a particular set of options and packages, and BMW of Bridgeport was the closest dealer to me that had one. I decided to drop by and ask for a salesp particular set of options and packages, and BMW of Bridgeport was the closest dealer to me that had one. I decided to drop by and ask for a salesperson. The greeter introduced me to Kurt. Kurt was great. He made me feel comfortable, being attentive and responsive without being pushy. He was knowledgable but when he didn't know something, he offered to find out rather than just making something up. He seemed happy to let me test drive the car and patient but responsive over the next few days while I looked at another couple of cars. I kept him posted and he didn't push me to buy the car, which I appreciated. In my personal opinion, the car was priced a little high. Kurt was willing to work with me to find some flexibility and although I think the dealership still could have come down a little more, we agreed on a price and I appreciated Kurt's willingness to negotiate with me in a very straight forward, polite and hassle free manner. I probably change cars more often than the average person, always buying used or CPO and rarely through dealerships because of the cost and quality of experience -- however -- I cannot recommend Kurt highly enough and I wish all dealership salespeople took his approach. I have given him the highest possible ratings on this site for every category except price (4 out of 5) but that is very subjective and probably the dealership's decision more than the salesperson. Kurt is 110%. More

BMW of Bridgeport is a class organization. They go above and beyond making the customer satisfied. Salesman Kurt Kressu will work with you for the best deal. We highly recommend Kurt! Thank you Kurt for and beyond making the customer satisfied. Salesman Kurt Kressu will work with you for the best deal. We highly recommend Kurt! Thank you Kurt for all of your help - D & J. More

Mike took all of the anticipated drama out of the transaction by giving me a great deal not only on the pruchase, but also for my aging trade-in. Having done all of my homework from Consumer Reports transaction by giving me a great deal not only on the pruchase, but also for my aging trade-in. Having done all of my homework from Consumer Reports, and dreading the pending negotiating, I was quickly amazed that they offered the best possible deal that even exceeded what Consumer Reports recommendation. More

I just switched to BMW BPT from BMW North Haven due to Mike Liberatore working there. I am very pleased with not only Mike but also the dealership. Mike is an awesome employee . He always goes above an Mike Liberatore working there. I am very pleased with not only Mike but also the dealership. Mike is an awesome employee . He always goes above and beyond to ensure that the customer's needs are met. I know that when working with Mike he will do his best to take care of me even after the deal is done. I will continue to do business with BMW of BPT especially if Mike is there to take care of it. More

I lease a car through BMW of Bridgeport and my experience just keeps getting worse. Every time I have an issue they act as if I am bothering them. The staff is always rude and impatient. They talk to me a just keeps getting worse. Every time I have an issue they act as if I am bothering them. The staff is always rude and impatient. They talk to me as if I am an idiot and always make things more difficult. I love my car, but dealing with the dealership has made me despise BMW. More

Every time i went for service, I always took a look at the showroom and Jason Merced was always there with an answer to all my questions. I recently referred my brother in law which purchassed a car from the showroom and Jason Merced was always there with an answer to all my questions. I recently referred my brother in law which purchassed a car from Jason and was very Pleased in every aspect. Now im building my Car with Jason as we speak ...very excited More

After a week of looking at different pre-owned 3 series BMWs, I am so glad I took the trip to BMW of Bridgeport, where I purchased a car that exceeded my expectations. As a female in my early 20's, I w BMWs, I am so glad I took the trip to BMW of Bridgeport, where I purchased a car that exceeded my expectations. As a female in my early 20's, I was apprehensive about car shopping on my own, but Mike made me feel comfortable from the very start of the experience and I felt that I was treated just as any other customer would be, by everyone at the dealership. The experience was a breeze and I never felt uncomfortable or pressured. Mike was knowledgeable and a pleasure to deal with from the time he first showed me the car I chose, until I picked up my beautifully detailed car and he took a lot of time at the end of the day to show me exactly how everything worked with the navigation/computer system. My entire experience with the dealership was pleasant, thanks for the great job! More

We were in the market for a used diesel BMW X5 or Mercedes-Benz ML350 Bluetec and after searching online came across BMW of Bridgeport. We headed down without an appointment to see what was on the lo Mercedes-Benz ML350 Bluetec and after searching online came across BMW of Bridgeport. We headed down without an appointment to see what was on the lot and was immediately greeted by Jason Gellatly who from the start was very courteous, polite, and informative. In short, we were able to test drive and get all the facts about both models of interest. In the end, we were able to make a deal on a CPO BMW X5 that was about $5,000 cheaper than similarly equipped models, for which we were extremely excited and actually purchased the vehicle. Overall, the dealership was very professional and courteous. Service department seemed to do things in a timely manner, and fixed what we asked and didn't charge us for extra services. The only problem we've had is that we've had to ask the sales rep for several items that were promised to us at least 5 times now. Things have since been sorted, but we still shouldn't have had to repeatedly ask for things we were promised. More