BMW of Bridgeport
Bridgeport, CT
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Efficient and seamless Very pleased with how quickly the transaction was handled . I came in to trade in my 3 series during lunch and buy a 2017 x5. The team was able detai Very pleased with how quickly the transaction was handled . I came in to trade in my 3 series during lunch and buy a 2017 x5. The team was able detail my new vehicle transfer plates, insurance, registration and I was able to drive my new car home following work at the end of the day . More
The best customer service from EVERYONE! This was our first sales experience with BMW of Bridgeport and working with Ramon Felix was the best! He listened to our concerns (with much patience) This was our first sales experience with BMW of Bridgeport and working with Ramon Felix was the best! He listened to our concerns (with much patience) since we were undecided on which model was best for us, this being our 2nd BMW.... and he delivered in every way! Ramon was very genuine, no pressure, just wanted to make sure we were informed and happy with our decision..and we were! The service department continues to provide exceptional customer service...and it's consistent, which is important to us! More
Love bridgeport Great experience all around. Mike was excellent . Service dept is great. Busy dealership that finds time for you. Would recommend to anyone looking fo Great experience all around. Mike was excellent . Service dept is great. Busy dealership that finds time for you. Would recommend to anyone looking for car. More
Fantastic Team This is my first BMW that I have purchased. I have always been a Saab person and obviously needed a new automobile company. I am so happy I chose BM This is my first BMW that I have purchased. I have always been a Saab person and obviously needed a new automobile company. I am so happy I chose BMW of Bridgeport. It was a little bumpy with my first Salesman, Vincent Ruocco who I would not recommend to anyone as he was quite rude, but after speaking with management they definitely corrected that issue and treated me incredible. I was then assigned to Ramon Felix who was amazing to work with. He was friendly, accommodating and very patient. I would recommend Felix Ramon to anyone looking to purchase a BMW! I am very happy I ended up at BMW of Bridgeport and even more happy with my new BMW. More
Outstanding customer service and value This is the second BMW I have purchased that came from BMW of Bridgeport and their service is second to none. Their salesmen/women are very courteous, This is the second BMW I have purchased that came from BMW of Bridgeport and their service is second to none. Their salesmen/women are very courteous, professional and with no high pressure with Mr. Ramon Felix being the "Best" I have ever dealt with, simply "Outstanding". They (Mr. Ramon Felix and then Mr. Anthony Dominicus) took the time to go over the features of my latest purchase in great detail. Their service department has always serviced and repaired (when necessary) my BMWs in minimum amount of time and provided timely updates and estimated costs have always been accurate. They also provide a loaner while repairing/servicing which is a big help. More
Positives and Negatives Ramon Felix Salesman was excellent in every respect. The Administrative part of our experience was not. It was implied and/or I inferred that I Ramon Felix Salesman was excellent in every respect. The Administrative part of our experience was not. It was implied and/or I inferred that I could not do math. After two attempts to defend my numbers... I deferred to them. A credit card credit was issued. Then a few days after we left the dealership for our 3,000 mile trip back home, they added up numbers and charged my card again. I believe there is not anything to stop them from doing this over and over again. They have my card number, expiration date and three digit code on reverse of credit card. Credit card issuer tells me there is absolutely nothing they can do to prevent further charges by this merchant. I don't know anybody who would not find this kind of transaction both insulting and troubling. More
Bridgeport BMW is the BEST This is the 4th car we have purchased from Bridgeport BMW. and we will continue to go back! Best selection, best prices, and best staff by far! We sho This is the 4th car we have purchased from Bridgeport BMW. and we will continue to go back! Best selection, best prices, and best staff by far! We shopped around - and no one comes close. David and the entire team are professional, high knowledgeable, honest, and just all around enjoyable to work with. Highly recommend!!!!!! More
Very Pleased ! This was our second BMW purchased here, and we had a great experience. Mike treated us very well and worked diligently to meet our goals for the new c This was our second BMW purchased here, and we had a great experience. Mike treated us very well and worked diligently to meet our goals for the new car. More
Great First Car Buying Experience Great experience as a first time car buyer! Vinnie made the process painless and helped every step of the way. The car I initially had come to see sol Great experience as a first time car buyer! Vinnie made the process painless and helped every step of the way. The car I initially had come to see sold earlier in the morning. Vinnie was extremely helpful showing me other models that they had in stock. Very happy with the car that I decided on and look forward to bringing it back for services as BMW of Bridgeport. More
My experience was overwhelming The experience I had dealing with the people at the dealer was overwhelming the staff was friendly they walk you through everything they touches area The experience I had dealing with the people at the dealer was overwhelming the staff was friendly they walk you through everything they touches area on everything More