BMW of Bridgeport
Bridgeport, CT
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Wonderful car buying experience I had an excellent experience purchasing my new car. The salesperson (Kelly Garvin) was helpful, accommodating and made the process as easy as it coul I had an excellent experience purchasing my new car. The salesperson (Kelly Garvin) was helpful, accommodating and made the process as easy as it could be. The process was seemless and everyone involved was great to work with. Victoria was so helpful and made the financing part easy. Was a positive experience overall. More
Fantastic experience The service we received from Kelly Garvin, Victoria Warner, and Chris Pollitt was amazing. From minute we set foot in the showroom, looking to compar The service we received from Kelly Garvin, Victoria Warner, and Chris Pollitt was amazing. From minute we set foot in the showroom, looking to compare the X1, X3, and X5, Kelly was there to describe each of the vehicles and answer all of our questions; never once making us feel like we had to decide right that minute. A few weeks later we returned interested in a 2015 CPO X5. Again, no pressure. As we moved closure to deciding and working through cost comparison on another 2014 CPO X5 we saw at a different dealership, Kelly and Chris walked us through the option costs of each vehicle, gave us a just little bit more off the cost of their vehicle and let us ponder and decide. The next morning it was clear. We selected the CPO X5 at BMW of Bridgeport. It wasn't totally the cost that sold us. It was the friendly, professional service that we received from Kelly and everyone that made our decision easy. Kelly even went above and beyond to make us comfortable with our concern that the vehicle would fit in our garage...he personally drove the vehicle to our house to be sure it fit. Victoria, took over from here and walked us through all the financial aspects, warranties, service, atc...she was very patient and thorough and was sure that we understood everything, and all of our finance options. Also want to give kudos to the delivery specialist who walked us through every technical detail of this vehicle with precise explanations, and answers to all of our questions..simply amazing. Thanks Kelly and BMW of Bridgeport for the best car buying experience we have ever had. More
Great service and great salesman My experience at BMW of Bridgeport was excellent. The customer service from everyone there, especially the salesman, Vincent Ruocco was great. They we My experience at BMW of Bridgeport was excellent. The customer service from everyone there, especially the salesman, Vincent Ruocco was great. They were welcoming and attentive to my needs, did not rush me, made me feel comfortable in my decision and showed me all of the options available to me with my purchase without being pushy. They made sure I felt comfortable in my vechicle, made me feel welcome to come back and/or call and text with any questions I have and even followed up to see how I was liking the car. The finance department, specifically Victoria Warner was very kind and helpful during the purchase as well. More
Very easy and enjoyable car buying experience. Great time buying a car at BMW of Bridgeport. Sales person (Kelly Garvin) was knowledgeable and very professional. The dealership accommodated my ever Great time buying a car at BMW of Bridgeport. Sales person (Kelly Garvin) was knowledgeable and very professional. The dealership accommodated my ever changing schedule and the pick up experience was top notch - they made me feel like a rock star. Have and will continue to recommend BMW of Bridgeport and Kelly Garvin. I will be buying here again in the future. More
Excellent service Kelly came in on his day off to deliver my car. He is a new salesperson who asked questions if unsure, was upfront and courteous. Kelly came in on his day off to deliver my car. He is a new salesperson who asked questions if unsure, was upfront and courteous. More
No pressure, great product Had a great buying experience with Kelly. In fact, we specifically came back to purchase our vehicle from him because of his attitude, effort, and s Had a great buying experience with Kelly. In fact, we specifically came back to purchase our vehicle from him because of his attitude, effort, and service. Love the car, love the service department. More
Search for SUV w third row Had a great experience with Kelly Garvin and the others on the team. Everyone pitched in to help me understand the car as I was making a decision. U Had a great experience with Kelly Garvin and the others on the team. Everyone pitched in to help me understand the car as I was making a decision. Ultimately I needed an SUV that had great performance, was not too large and bulky...but also had the optional 3rd row. After trying out a number of options the X5 was the best bet and the team at Bridgeport BMW delivered a great product. More
Continued excellence Unfortunately my beloved 535 met with its demise unexpectedly and I was forced into needing a replacement. Bernard (my long-time awesome service advis Unfortunately my beloved 535 met with its demise unexpectedly and I was forced into needing a replacement. Bernard (my long-time awesome service adviser) introduced me to Vinny who proved to be every bit the partner in the search process as you could ever hope for. Long story (and search) short, even though I ended up in an "off-brand" vehicle, the professionalism and excellence of every team member did not waver. This is the second vehicle I have bought from this dealer and even though the people I dealt with were different, the enthusiasm and professionalism did not change. This speaks volumes about the owner of the store and the types of people that he chooses to represent them. More
Kelly made it easy. I was looking for a 330ix on relatively short notice as a utility truck had just crashed into mine and totaled it. When I started looking around I spo I was looking for a 330ix on relatively short notice as a utility truck had just crashed into mine and totaled it. When I started looking around I spoke to Kelly as well as folks at other dealerships (not just BMW) and he made the process super easy. He was prompt in tracking down information, was ready when I arrived to look at and drive the car, and he even dropped it at my house as I was traveling upon delivery. He brought his BMW specialist with him too and they went through a lot of the bells and whistles with my wife, who really appreciated that. Overall, I can’t say enough about what a great representative Kelly is for BMW of Bridgeport and would highly recommend him to anyone who wants to feel like an individual, and not a number. More
Dealership Perfection Few dealerships provide the level of sincere interest in their clients and the superior service provision as BMW of Bridgeport. Staff members at ever Few dealerships provide the level of sincere interest in their clients and the superior service provision as BMW of Bridgeport. Staff members at every level pitch in to create a Universal feeling of care and unity. David Baylis is the kind of salesperson every auto enthusiast would want. His knowledge of the vehicle combined with his enjoyment of sharing the thrill of buying an ultimate driving machine with his clients enriches the process. BMW of Bridgeport is deserving of the highest accolades. More