BMW of Bridgeport

2013 535i xDrive, Certified Pre-Owned After losing my car in a collision a few weeks prior, I contacted friend, fellow Fairfield alumni, and BMW of Bridgeport Genius Gregory Santiago in ho After losing my car in a collision a few weeks prior, I contacted friend, fellow Fairfield alumni, and BMW of Bridgeport Genius Gregory Santiago in hopes of finding a suitable replacement and first dive into the new world of BMW ownership. Within the day Greg had found and linked me to what I am still considering my perfect car, a very low mileage 2013 535i xDrive. The colors, materials, and engine all fit me to a T, highlighting Greg's knowledge of myself as a friend and my demographic as a client, and putting all that information together in order to select a vehicle I loved from the moment I saw it, so much so that ended up purchasing and driving off the lot less than a week later. Mr. Volkan Gok, my Client Advisor, made the entire experience tasteful and professional. Being a young man with an interest in high quality vehicles, I have seen some very distasteful and sterotypical used car salesmen, constantly pressuring you into purchasing or showing you one vehicle after the next, hoping one sticks. Volkan was personable and I felt an immediate sense of comfort sitting as his desk and while we talked on the showroom floor. Again, I cannot stress enough how important was for me, a young guy there on his own, to not feel intimidated in any way by the buying process or by the people that were there to help me. Mr. Gok was always available by phone, text and email. All involved were professional, well educated, polite and eager to help! Every day I walk out to the driveway, forgetting I have this beautiful machine waiting for me and pressing that start button brings a smile to my face. That feeling is what car buying is all about, and BMW of Bridgeport made it happen for me. Thank you to all involved!!! More

Great experience and friendly staff The staff was expertly accommodating and for customers who know exactly what they want, the processes was fast and easy. I called ahead to look at a The staff was expertly accommodating and for customers who know exactly what they want, the processes was fast and easy. I called ahead to look at a specific vehicle and it was put to the side and was clean and ready to see when I arrived later that evening. I have a customer service background, which can sometimes make me a “customer service snob”, but I could not be more pleased with the sales process and with my new vehicle. More

Excellent personal service Everyone showed good knowledge of the product and were enthusiastic. David is an owner of an I3 which helped my leasing experience. The car perform Everyone showed good knowledge of the product and were enthusiastic. David is an owner of an I3 which helped my leasing experience. The car performs as represented. More

Happy Customer I gave the 5 star rating because i had a great experience leasing my new 2018 320i thanks to Tony and Volkan. They offered the best help and i couldn’ I gave the 5 star rating because i had a great experience leasing my new 2018 320i thanks to Tony and Volkan. They offered the best help and i couldn’t thank them enough for all they’ve done, very happy with the new car! More

Excellent Experience Being a previous Mercedes owner I had become accustomed to and took for granted top notch service. BMW of Bridgeport exceeded my expectation from the Being a previous Mercedes owner I had become accustomed to and took for granted top notch service. BMW of Bridgeport exceeded my expectation from the very first time I set foot in the showroom. Ramon listened very intently to what I was looking for and made expert recommendations. He and the team made sure that my every need was taken care of and everything was ready when and as promised. The experience of purchasing a BMW was an extremely positive one! More

Car of my Dreams I have been a customer at BMW of Bridgeport, CT for 6 years. I have always been impressed with the sales and service department. My lease was up on I have been a customer at BMW of Bridgeport, CT for 6 years. I have always been impressed with the sales and service department. My lease was up on my 535. It was time for a serious upgrade. I worked with David Baylis. David took his time to walk me through my options. He knows BMW's lines and was able to explain the differences between the models and the options. Ultimately I selected a 2018 550M. The car is amazing and exceeded all of my expectations. Thanks to David and the Sales Manager Tony for taking great care of me. I would recommend a BMW to everyone that loves to drive. More

Bpt BMW Went to Bridgeport bmw, wanting to grab the 2014 white 320i, and they got it for me right away. Test drove it & fell in love. They process my paperwor Went to Bridgeport bmw, wanting to grab the 2014 white 320i, and they got it for me right away. Test drove it & fell in love. They process my paperwork & got it right away. More

BMW of Bridgeport David Baylis, was the main reason we bought our new car from BMW of Bridgeport. David was not pushy, very honest and above all very patient with me, a David Baylis, was the main reason we bought our new car from BMW of Bridgeport. David was not pushy, very honest and above all very patient with me, as I can be very picky. We searched and test drove several different types of cars and David Baylis was the most friendly and personable sales representative we've met these last few month. Once we decided to purchase the car, David took care of all the paperwork so our time and effort was minimal. More

RAMON A TRUE PROFESSIONAL WELL...... TRAVELED 90 MILES FROM LONG ISLAND TO LOOK AT 2 CARS THAT CAUGHT OUR EYE. MADE GOOD TIME ON A SATURDAY MORNING AND GOT TO THE DEALERSHIP WA WELL...... TRAVELED 90 MILES FROM LONG ISLAND TO LOOK AT 2 CARS THAT CAUGHT OUR EYE. MADE GOOD TIME ON A SATURDAY MORNING AND GOT TO THE DEALERSHIP WAY BEFORE IT OPENED.... SAT IN OUR “ TRADE IN”CAR FOR 5 MINUTES AND GOT A KNOCK ON THE DOOR... IT WAS RAMON FELIX, OUR CLIENT ADVISOR WHO I EMAILED ALL WEEK TO FINALLY PICK THE CARS WE WANTED TO SEE. DEALERSHIP DID NOT OPEN FOR ANOTHER 30 MINUETS BUT RAMON DID NOT WANT US TO WAIT. RAMON MADE US SO COMFORTABLE BUYING OUR DREAM X5. RAMON WAS SO PATIENT WITH THE WHOLE PROCESS FROM TEST DRIVING, TRYING TO UNDERSTAND ALL THE FEATURES, TRYING TO MAKE A DECISION ON WHICH CAR, THE 35 MINUTE PHONE CALL WITH MY INSURANCE COMPANY AND THEN FINNALLY MOVING THE PROCESS ALONG TO FINANCE. THE FINANCE DIRECTOR VICTORIA WAS WELL PREPARED AND VERY PERSONALABLE. WE CLEARLY UNDERSTOOD EVERYTHING. AFTER ALL THAT GLEN OUR BMW “GENIUS” BROUGHT THE WHOLE PROCESS HOME EXPLAINING ALL THE MANY OPTIONS OF THE X5. GLEN WAS A GREAT TEACHER WHO WILL BE DISSAPPOINTED WITH THE STUDENTS. WE REALLY NEEDED TO TAKE HIM HOME. ... WHILE ALL THIS WAS GOING ON, RAMON HAD A WATCHFUL EYE ON THE WHOLE PROCESS. WITH A HAND SHAKE AND A THANK YOU WE WERE OFF ON OUR FERRY RIDE BACK TO LONG ISLAND. THANK YOU ALL....BRIDGEPORT OF BMW TERESITA AND MIKE More

Fully Satisfied Because it's probably not the image they want to project, BMW North America is likely all over the owners regarding the condition of their showroom/fa Because it's probably not the image they want to project, BMW North America is likely all over the owners regarding the condition of their showroom/facilities which are badly in need of a renovation. But that being said all else was excellent, most especially the salesman Volkan who between his movie star looks, smooth manner and kick xxx name should probably be in Hollywood, but having decided to sell BMWs instead, does an outstanding job and is a credit to the image of BMW, more than offsetting what may be lacking in the condition of the dealership..... More