BMW of Bloomington
Bloomington, IL
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Very professional and helpful with an emergency situation. Sales’s and service staff the best. BMW Road Assist had everything ready and staff was very efficient situation. Sales’s and service staff the best. BMW Road Assist had everything ready and staff was very efficient More
BWW of Bloomington was great to work with, even through I never physically meet my Salesman or step foot in the Dealership. The purchase of a $60K pre-owned vehicle and trade of my car was conducted a 10 I never physically meet my Salesman or step foot in the Dealership. The purchase of a $60K pre-owned vehicle and trade of my car was conducted a 100% on-line. BMW of Bloomington literary went the distance delivering the new car to my home and picking up my trade almost 200 miles away. Bruce Spencer was professional, honest, and responsive. Something very critical when making a purchase of this size completely sight unseen. Thanks Jim More
Greg was the absolute best! He lived up to his reputation of low pressure sales approach. We were done very quickly, in that he was quick, to the point, honest, and efficient. It truly was one o reputation of low pressure sales approach. We were done very quickly, in that he was quick, to the point, honest, and efficient. It truly was one of the best car buying experiences that I've ever had! He is still receptive to my questions and inquiries post-purchase. You can't go wrong working with Greg! Shout out to Woody, as well! We got a deal done that was in everyone's comfort zone. No shady tactics - Woody was straight up with me. Same goes for Bob in Finance - no high pressure sales tactics. Smoothest purchase I've ever had! More
Greg was very helpful and easy to work with. He always responded quickly to any questions I had. His low pressure sales style was very easy to work with. responded quickly to any questions I had. His low pressure sales style was very easy to work with. More
Great! This dealership was great to work with. There was a hiccup along the way however Greg and Eric did everything to fix the situation and I’m so glad I w This dealership was great to work with. There was a hiccup along the way however Greg and Eric did everything to fix the situation and I’m so glad I went with them. I love my new X3 and am so glad I made the move to BMW. More
Great service We worked with Greg and couldn’t be happier. His low pressure approach and willingness to make sure our needs were met was fantastic. We will consult We worked with Greg and couldn’t be happier. His low pressure approach and willingness to make sure our needs were met was fantastic. We will consult Greg again in the future. More
Excellent service I requested a test drive on 2 cars on Sunday night. Monday morning I get a call to let me know they can have the cars ready for me whenever I want. Th I requested a test drive on 2 cars on Sunday night. Monday morning I get a call to let me know they can have the cars ready for me whenever I want. The test drives were wonderful! The small talk great! Getting to know the staff even better! I mean wouldn't you want to know who you are getting a car from? I love my car! The service was wonderful! Will definitely go back if and when my family needs another BMW! PS Greg is the man you want to see! More
First time owner of BMW I was greeted by very friendly staff and Greg patiently helped me find the car that matched my needs and price range. I’m a first time owner of BMW an I was greeted by very friendly staff and Greg patiently helped me find the car that matched my needs and price range. I’m a first time owner of BMW and highly recommend this dealership. More
Simple but thorough, fast and and friendly Everyone at this dealership was friendly and very knowledgeable. I’m confident my vehicle and I will be well taken care of for years. Thanks! Everyone at this dealership was friendly and very knowledgeable. I’m confident my vehicle and I will be well taken care of for years. Thanks! More
Car buying... the way it should! I don’t know about you, but I think purchasing a new vehicle can sometimes be a hassle. High pressure sales and deceptive numbers can make people fr I don’t know about you, but I think purchasing a new vehicle can sometimes be a hassle. High pressure sales and deceptive numbers can make people frustrated. Our experience at BMW of Bloomington was everything but that. Greg Franklin was patient with us and very open minded to our needs. He even went to the extent of emailing us a video of a vehicle walk around to share a vehicke that wasn’t on the lot during our first visit. Greg is an excellent representative and advisor, and a huge asset to the Sam Lehman automotive group. More