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BMW of Bloomington

Bloomington, IL

4.8
635 Reviews

1604 Commerce Pkwy

Bloomington, IL

61704

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Showing 635 reviews

April 20, 2021

Worked with Greg Franklin. Very knowledgeable and patient. Not pushy. Every person I met was friendly and helpful. A good experience. This dealership was a good choice for me. More

by jschler3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg, Bob
April 08, 2021

Jeremy in service is outstanding. I appreciated the conversation regarding service on the Beamer. Car was available when requested. Nice touch with car wash & bottle of water More

by Retiredhawk18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
April 08, 2021

I had an excellent experience in working with Greg on the purchase of my car. He is friendly, professional, and is a tremendous resource when looking for a vehicle. In addition, Bob was helpful and informati More

by TRW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Franklin & Bob Rowe
April 06, 2021

Easy to make an appointment. Friendly people to help. The technician was amazing. The work got done in a very timely manner. The dealership is very clean and when the work was done my car was also very More

by Joe Bruder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Nussbuam
April 05, 2021

You guys rock! Smooth no hassle purchase and trip to service dept for minor concern. Laid back professionalism at its finest. We will be back for sure and will highly recommend you to our friends and fa More

by jcnme06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brock, zoe, shuttle driver
April 02, 2021

Jeremy and the service team are the reason I drive past multiple other BMW dealerships to get help in Bloomington. I trust their experience and judgment for what needs to be done now, what can be done late More

by Betsy K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Goad
April 01, 2021

Very personable service. Everything was explained and the process of buying a car was made simple. I would highly recommend making a purchase at this dealership. More

by almetrise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
March 31, 2021

Great people to do business with, appreciate their time and attention. Always feel welcome and heard. Actually don’t mind visiting the dealer ship, I consider them all friends. More

by G.Bernetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, James
March 31, 2021

Great service at BMW of Bloomington. I am from Texas visiting my family and the oil light came on. I just pulled into the dealership- and they took my car in immediately. They jumped through hoops to More

by merrittdallastexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
March 30, 2021

Service was excellent. They had my part in stock and Service was excellent. They had my part in stock and provided a quick turnaround for appointment and fixed my tire issue for a reasonable price. More

by Rex S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
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