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BMW of Bloomington

Bloomington, IL

4.8
635 Reviews

1604 Commerce Pkwy

Bloomington, IL

61704

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Showing 635 reviews

November 04, 2021

Always a great experience. Had a minor blip today but the very friendly new service manager Rob got involved so I will continue to enjoy the BMW experience. Jeremy is always a pleasure to deal with too. More

by psumner1880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe, Rob, Jeremy
October 29, 2021

Very friendly and on time all charges were explained to me in detail...car was cleaned even though it was raining...dealership extremely clean... More

by Tgaff4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
October 29, 2021

Excellent customer service fromStart to finish! Excellent customer service from Start to finish! Everyone was so friendly and very professional. This was the best experience I’ve ever had buying More

by Janet H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce
October 25, 2021

I found the service to be efficient and professional. All involved met my expectations, and provided me with answers to my concerns. More

by rcacciatori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Gibbons
October 22, 2021

They always try to make it a great experience. The service team makes it easy More

by Todd.Cyrulik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Givens
October 20, 2021

Everyone is pleasant to deal with, the appointment was easy to set up, and the work was done as promised. More

by jamesdrozdz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the names, but there were 2 people back in service.
October 19, 2021

Great work, thanks! Had a different mechanic give me the run around, then brought my car to the dealership and got the repair I needed. More

by johnsjerkles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Givens
October 19, 2021

I am very pleased with my first service with BMW Bloomington. They were able to schedule my service very quickly. BMW provided me with a loaner vehicle when they came to pick up my car and I was ab More

by KPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Goad
October 18, 2021

Beautiful dealership and great service! I got my oil changed and my car looked stunning inside. Wesley did an amazing job on my car and Jeremy made my visit extremely quick easy. Excellent staff! More

by Liz_5229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, Wesley
October 10, 2021

Great experience with Jeremy and the rest of the service and sales team! Would recommend! More

by Brysnyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Goad
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