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BMW of Bloomington

Bloomington, IL

4.8
635 Reviews

1604 Commerce Pkwy

Bloomington, IL

61704

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Showing 635 reviews

July 08, 2022

Friendly service. Nice comfortable waiting area. I would definitely recommend them if your Bimmer needs service More

by mghanner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany
July 07, 2022

The service department at BMW of Bloomington is really good. Jeremy exceeds my expectations. I really appreciate the customer service and this will help influence my next vehicle purchase. I have been t More

by Byron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
July 05, 2022

Courteous, professional, and knowledgeable staff eager to succeed in meeting client's needs. Quality craftsmanship and attention to detail regarding servicing and cleaning if vehicle. I will recommend. More

by performancenotperfection
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce, Jeremy, & Tiffany
June 28, 2022

They get your car in fast which is nice. But I should never of had to take it in twice in 4 months if I did have the warranty I would of paid over 1200 dollars out of pocket. Other than that More

by Brandon23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermey
June 24, 2022

Micah and frankly we’re awesome to deal with if you need a car they are the guys to see. More

by m.anderson3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah and Franky
June 23, 2022

I called late one day after my check engine light came on while on route from Georgia to MInnesota. Jeremy was the service coordinator who took my call. He was great. The shop was closing but he told me to More

by Mike G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
June 23, 2022

After getting a flat tire while on a road trip, Rob in the Service Department was so helpful in getting the tire I needed and as a fast as possible! Everyone was so helpful and so nice, much appreciated w More

by KatiefromWI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
June 22, 2022

Everyone is always friendly and accommodating. It does seem that service appts. seem to be scheduled farther out and that they may be short of qualified BMW mechanics and/or BMW service personnel. More

by rghaynes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Goud, female advisor
June 22, 2022

Bruce Spencer was amazing! He was so very helpful in my purchase decisions. This was the first time where buying a vehicle and trading a vehicle was a fun and relaxing process! More

by Pkelley1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Spencer; Brad Hutchinson
June 20, 2022

Always positive experience, and I appreciate the attention they provide me when going over the details. More

by michael_defalco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bowman, James Nussbaum
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