BMW of Bloomington
Bloomington, IL
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The service department at BMW of Bloomington is really good. Jeremy exceeds my expectations. I really appreciate the customer service and this will help influence my next vehicle purchase. I have been t good. Jeremy exceeds my expectations. I really appreciate the customer service and this will help influence my next vehicle purchase. I have been to Springfield and had a good experience with service but Bloomington is actually better! Thank you Jeremy! More
Courteous, professional, and knowledgeable staff eager to succeed in meeting client's needs. Quality craftsmanship and attention to detail regarding servicing and cleaning if vehicle. I will recommend. succeed in meeting client's needs. Quality craftsmanship and attention to detail regarding servicing and cleaning if vehicle. I will recommend. More
They get your car in fast which is nice. But I should never of had to take it in twice in 4 months if I did have the warranty I would of paid over 1200 dollars out of pocket. Other than that But I should never of had to take it in twice in 4 months if I did have the warranty I would of paid over 1200 dollars out of pocket. Other than that they’ve been super friendly and make sure everything is good More
I called late one day after my check engine light came on while on route from Georgia to MInnesota. Jeremy was the service coordinator who took my call. He was great. The shop was closing but he told me to while on route from Georgia to MInnesota. Jeremy was the service coordinator who took my call. He was great. The shop was closing but he told me to come in first thing next morning. He was waiting for me when I arrived. He got my car in right away for inspection and I was on my way within an hour or so. I can’t say enough good things about the dealership and Jeremy. I was treated so professionally and kindly. Kudos and thank you for the great service. This BMW dealership is everything and more I could have hoped for from BMW. Well done! More
After getting a flat tire while on a road trip, Rob in the Service Department was so helpful in getting the tire I needed and as a fast as possible! Everyone was so helpful and so nice, much appreciated w the Service Department was so helpful in getting the tire I needed and as a fast as possible! Everyone was so helpful and so nice, much appreciated when being out of town and traveling with kids! More
Everyone is always friendly and accommodating. It does seem that service appts. seem to be scheduled farther out and that they may be short of qualified BMW mechanics and/or BMW service personnel. It does seem that service appts. seem to be scheduled farther out and that they may be short of qualified BMW mechanics and/or BMW service personnel. I’m just comparing scheduling times to my previous BMW dealership. More
Bruce Spencer was amazing! He was so very helpful in my purchase decisions. This was the first time where buying a vehicle and trading a vehicle was a fun and relaxing process! He was so very helpful in my purchase decisions. This was the first time where buying a vehicle and trading a vehicle was a fun and relaxing process! Definitely coming back to BMW of Bloomington for my next purchase! More