BMW of Bloomington
Bloomington, IL
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The entire BMW of Bloomington team has been amazing through this whole process. Thank you Dylan Hutchinson for helping me find the dream car I wasn't even dreaming of! through this whole process. Thank you Dylan Hutchinson for helping me find the dream car I wasn't even dreaming of! More
They always provide great service for my BMWs over the years. They always provide quality service and excellent technical points of my high performance engines. years. They always provide quality service and excellent technical points of my high performance engines. More
The service department people are amazing! They were so friendly and we were well taken care of. Very nice to feel valued. I will bring my BMW back for all services. They were so friendly and we were well taken care of. Very nice to feel valued. I will bring my BMW back for all services. More
This has been my best experience as a BMW owner. Having been serviced elsewhere, I will certainly be coming back to this location for future work. Awesome team and great customer service!! Having been serviced elsewhere, I will certainly be coming back to this location for future work. Awesome team and great customer service!! More
Great service and very personable staff. I am self employed and they understood I depend on my car to continue providing good service to my clients. They fit me in quickly and got me back on I am self employed and they understood I depend on my car to continue providing good service to my clients. They fit me in quickly and got me back on the road! More
I had a tire blowout 45 miles North of Bloomington. After calling many tire and tow places that were no help, I spoke to Jeremy Goad who was extremely helpful. He gave me a name of a tow company that After calling many tire and tow places that were no help, I spoke to Jeremy Goad who was extremely helpful. He gave me a name of a tow company that was able to help and he arranged for a loaner car since I had a meeting in Chicago and the dealership would be closed when the car was towed there. He followed up the next day to ensure the tire was repaired. He went above and beyond to help me in a time of great need. More
Bruce Spencer makes the deal - he works for the customer, lays out options, doesn’t pressure - KNOWS HIS STUFF. We have bought multiple cars from Bruce and will continue to come back to him as long as he k lays out options, doesn’t pressure - KNOWS HIS STUFF. We have bought multiple cars from Bruce and will continue to come back to him as long as he keeps working in car sales. More
BMW of Bloomington has an outstanding staff — professional, knowledgeable, and personable. Bruce Spencer, who worked with us, is, without doubt, the best car person I’ve ever worked with. He know professional, knowledgeable, and personable. Bruce Spencer, who worked with us, is, without doubt, the best car person I’ve ever worked with. He knows BMW vehicles as thoroughly as they can be known, and he is very good at explaining how everything works. Bruce attends to every detail. He keeps his clients informed through every step of the process. Finally, I love the fact that every person at this dealership loves and respects BMW. That fact alone makes clients comfortable with the process. The bottom line for me is that we ended up with THE best car I have ever owned, and since I’m 76 years old, that includes a lot of cars, all kinds of makes and models. As a professor for 32 years, I give BMW of Bloomington an A+. More
Super pleased with my experience with BMW of Bloomington. They are a true family oriented shop and care a lot about customer experience. Highly recommend. They are a true family oriented shop and care a lot about customer experience. Highly recommend. More