BMW of Bloomington

I've talked with numerous dealerships. Nick and Jack Shook made it clear from the moment we connected that they wanted to earn our business, and they did. They were easy to work with, frie Nick and Jack Shook made it clear from the moment we connected that they wanted to earn our business, and they did. They were easy to work with, friendly and relaxed. I will go back to them for my next purchase and have already recommended them to others. PS: They even picked me up from the train station when I returned to town and my car was ready! More

Everyone is friendly, the sales people always take time to talk about the cars in the showroom with me while I'm waiting for my car to be serviced. The service staff goes out of their war to fill my needs. to talk about the cars in the showroom with me while I'm waiting for my car to be serviced. The service staff goes out of their war to fill my needs. More

Our salesman, Bruce Spencer, was wonderful to work with throughout the entire process of ordering order BMW X5 45e. He made purchasing a luxury car what it should be, pleasurable! He is extremely knowledg throughout the entire process of ordering order BMW X5 45e. He made purchasing a luxury car what it should be, pleasurable! He is extremely knowledgeable about the entire BMW product line and his attentiveness throughout the process was appreciated. Providing status updates, after hours texts and a detail oriented delivery appointment! Bruce was about building a trusting relationship and not just another sale. Our best premium car purchase experience so far! More

Everyone was great, especially Nick and Jennifer. After Nick sold me the car he really took the time to familiarize me with the many options!! And Jennifer was terrific in setting up the BMW app on m After Nick sold me the car he really took the time to familiarize me with the many options!! And Jennifer was terrific in setting up the BMW app on my phone and walking me through all of my options!!😀 More

BMW of Bloomington was always there to answer my questions and kept me up to date on my vehicle status. questions and kept me up to date on my vehicle status. More

No checklist was provided saying various items were found to be OK as part of tuneup. Staff member that checked me out had no knowledge of the work done on my car. Staff in service area always seems to be ha to be OK as part of tuneup. Staff member that checked me out had no knowledge of the work done on my car. Staff in service area always seems to be harried and overworked. More

Good service, like the text survey on needed repairs and costs ($190 per hour adds up quick 🥹). All repairs completed timely with no issues to report. costs ($190 per hour adds up quick 🥹). All repairs completed timely with no issues to report. More

Top-notch from sales to management to customer help! Honest and helpful! Micah, Jack and Jennifer rock! Honest and helpful! Micah, Jack and Jennifer rock! More

Friendly knowledgeable sales staff. Excellent initial point of contact Jennifer. Overall experience was excellent. Highly recommend. Excellent initial point of contact Jennifer. Overall experience was excellent. Highly recommend. More

BMW of Bloomington was a wonderful purchasing experience and I had the pleasure of working with Franky Ingardona as my sales representative which was a kind, willing to help you kind of person. Brad the bus and I had the pleasure of working with Franky Ingardona as my sales representative which was a kind, willing to help you kind of person. Brad the business manager was also a phenomenal help and a great guy to work with! I would definitely recommend buying from BMW of Bloomington if you are looking for a new BMW or any car! More