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BMW of Bloomington

Bloomington, IL

Overview
Reviews
Vehicles
4.8
635 Reviews
Call Dealership (877) 445-9821
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1604 Commerce Pkwy

Bloomington, IL

61704

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Showing 635 reviews

December 05, 2022

I like so much this dealer. they respect customer very well. I recommend when ever we need car stop by this dealer. More

by Harikake
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bruce
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December 02, 2022

My salesman Nick Shook was very professional with great attention to every detail. My X5 arrived with everything I wanted. I like the hybrid feature. It’s very smooth & quiet More

by T-dub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Shook, Jack Shook
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December 02, 2022

95% of my problems have been solved by Jennifer Stober at the dealership. She represents the dealership very well and is very knowledgeable of the product. The service department is five star. The service gr More

by stevedol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Stober
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November 30, 2022

Jeremy in the service department is why we keep coming back to BMW. He takes good care of the customer and he is very knowledgeable More

by tproth83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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November 29, 2022

I’ve always had great service from BMW of Bloomington. The service managers are friendly and knowledgeable. The repairs are completed in a timely fashion and never needing to return for any problem they h More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gibbens, Bruce Spencer
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Nov 30, 2022 -

BMW of Bloomington responded

Hello Jeff! Thank you so much for taking the time to share your positive feedback! Here at BMW of Bloomington, we always strive to provide a 5-star customer experience whether you are buying a new car or servicing your vehicle. We are so glad our team was able to take care of you and get you back on the road in a clean car!

November 24, 2022

Jeremy Service Mgr is the best! 1 1 1 1 1 1 1 1 1 More

by Mike.Flynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Nov 30, 2022 -

BMW of Bloomington responded

Hello Mike! Thank you for taking the time to leave us a rating. We are glad we were able to provide you with an outstanding customer experience!

November 17, 2022

The Service department is nice to hear concerns and address it. Jeremy was ae to help.. More

by Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Nov 30, 2022 -

BMW of Bloomington responded

Hello Raj, Thank you for taking the time to provide feedback on your visit. We are glad our service team was able to help you out and provide a welcoming customer experience!

November 14, 2022

Always professional and very knowledgeable. Staff is courteous. Clean and nice waiting area with well stocked snacks. More

by Kevin S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy - service advisor
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Nov 30, 2022 -

BMW of Bloomington responded

Hello Kevin, Thank you for taking a few moments to share your experience at BMW of Bloomington. We are glad our service team was able to provide a welcoming customer experience!

November 09, 2022

Very knowledgeable and professional staff. Always do what’s needed in a courteous and professional manner More

by JJB1909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Nov 30, 2022 -

BMW of Bloomington responded

Hello, Thank you for taking the time to share a few kind words about your visit to BMW of Bloomington. We are glad our team could provide you with a positive experience!

November 08, 2022

Service was quick and convenient. Advisor was great to work with. I’ll be back for future needs. More

by tanneresk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Goad
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