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BMW of Bloomington

Bloomington, IL

4.8
635 Reviews

1604 Commerce Pkwy

Bloomington, IL

61704

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Showing 635 reviews

January 31, 2023

Great dealership service department. Trustworthy and reliable. When I buy a new BMW vehicle it will be in due part because of the service department. More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
January 30, 2023

Top notch service department! They even came to my house to pick up and return my 2022 X3! More

by Eodonnell138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bloomington IL
January 24, 2023

I was very impressed with the professionalism and the way they took care of us. More

by Nick.brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Spencer
January 23, 2023

Good experience thus far for routine maintenance. Staff is pleasant, courteous and provides routine updates. More

by BCTachio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
January 17, 2023

The dealership is very clean and the people were very friendly and professional. The only concern we had was that my husband had to correct them about tire pressure that should be in the rear tires. More

by Tharms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 19, 2023 -

BMW of Bloomington responded

Hello! Thank you so much for taking the time to share feedback on your visit to BMW of Bloomington. We are glad our team was able to help you out and appreciate you bringing the tire pressure to our attention. We will go over the correct pressures with our techs to ensure this is not an issue in the future!

January 16, 2023

Always a great experience buying from Bruce Spencer. We have worked with him on several purchases over the last 15 years and he has always been very helpful and pleasant to work with. The last car we bo More

by Rimak0925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Spencer
Jan 19, 2023 -

BMW of Bloomington responded

Hello! Thank you so much for taking the time to share a few words on your recent visit to BMW of Bloomington. We are so glad Bruce and our team have been able to help you out throughout the years. We truly appreciate your business and look forward to having you back in the future!

January 16, 2023

Jeremy is always professional and helpful. I really have appreciated the level of service over the years. Hope even walked me over to the Mazda dealership so I could say hi Tina salesman. More

by brit.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 19, 2023 -

BMW of Bloomington responded

Hello Brit! Thank you so much for taking the time to share feedback on your visit to BMW of Bloomington. Our top priority is providing an outstanding customer experience for our guests. We are so glad to hear we lived up to it! We appreciate your business and look forward to having you back in the future!

January 14, 2023

Car oil change and check-up was done while I waited. The service was quick, the service employees were courteous and kind, and the work done was clearly described (no surprises) and efficiently complet More

by nancymac727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Goad
Jan 19, 2023 -

BMW of Bloomington responded

Hello! Thank you so much for taking the time to provide feedback on your visit to BMW of Bloomington! We are so glad our service team was able to help you out and create a good customer experience! We look forward to having you back for any future car needs!

January 12, 2023

The team was very courteous when the service work was performed - and incredibly friendly and kind! More

by PTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 19, 2023 -

BMW of Bloomington responded

Hello! Thank you for taking the time to share feedback on your recent visit to BMW of Bloomington. We are so glad our service team was able to provide a great customer experience. We look forward to having you back for any future car needs!

January 09, 2023

I enjoyed working with Bruce Spencer starting from placing an order to final purchase of my BMW, He never provides false promises to impress the customer. Problem with Bruce, he never allows you to More

by SriniR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Spencer
Jan 19, 2023 -

BMW of Bloomington responded

Hello! Thank you for taking the time to share your experience at BMW of Bloomington. We appreciate your kind words and are so glad we could provide you with a great experience!

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