
BMW of Bloomington
Bloomington, IL
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Bruce at BMW Bloomington is the best! Bruce has been my go to for buying a new BMW for ten years. He is very knowledgeable about the cars and is always on call and helpful for any questio Bruce has been my go to for buying a new BMW for ten years. He is very knowledgeable about the cars and is always on call and helpful for any questions I have. The dealership is friendly and has great service too ! More
Bought the car on line. Very professional staff, and responsive to issues or questions. Would buy another car from BMW Bloomington Very professional staff, and responsive to issues or questions. Would buy another car from BMW Bloomington More
Very pleasant and friendly. Prompt attention to issues. I really like the new feature of sending a video on what’s been done Prompt attention to issues. I really like the new feature of sending a video on what’s been done More
I appreciate that I could bring my car in right away. They also gave me a loaner car in case I had an emergency since I don’t have any other vehicle. They also gave me a loaner car in case I had an emergency since I don’t have any other vehicle. More
Went for recall, dealership took good look at all potential issues for car, gave bid to fix all. Not pushy at all, supported an oil change I requested when I get there. Car washed when returned. P potential issues for car, gave bid to fix all. Not pushy at all, supported an oil change I requested when I get there. Car washed when returned. Positive interaction. More
First, this is my first experience with BMW. I asked to have the car picked up, due to medical issues. I called the day before the appointment to say my phone died, call my wife’s number. They I asked to have the car picked up, due to medical issues. I called the day before the appointment to say my phone died, call my wife’s number. They were a no show, the next day. I called and they said they had been calling my (dead)phone, and the person spoke to me like I never called. Oil got changed perfectly. Windshield wiper fluid not coming out, surprised they did NOT ask to repair, kinda important. I purchased the 2 year oil change agreement, hopefully we can communicate a bit better. Employees were friendly, appreciated the delivery back to the house. More
Great dealership and Nickolas was a pleasure to work with. They are family owned and are fair about pricing. The vehicle I purchased was as advertised. Thank you for everything! with. They are family owned and are fair about pricing. The vehicle I purchased was as advertised. Thank you for everything! More